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Customer Winback

Customer Winback
Author: Jill Griffin
Publisher: John Wiley & Sons
Total Pages: 336
Release: 2002-02-28
Genre: Business & Economics
ISBN: 0787959448

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Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already working to recapture lost customers and keep them loyal. In today's hyper-competitive marketplace, no customer retention program can be entirely foolproof, but with this guide gives you today's best methods for winning back those customers you simply can't afford to let go.


The Single Easiest Way to Grow – Winning Back Lost Customers

The Single Easiest Way to Grow – Winning Back Lost Customers
Author: Forte Consultancy Group
Publisher: Forte Consultancy
Total Pages: 4
Release:
Genre:
ISBN:

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Companies often fail to tap into and benefit from the data they possess. Possibly the single most ignored information pool is that about a company’s ex-customers. Such data, if used properly, could lead to the acquisition of a significant number of customers and the generation of significant revenues.


Why Customers Leave (and How to Win Them Back)

Why Customers Leave (and How to Win Them Back)
Author: David Avrin
Publisher: Red Wheel/Weiser
Total Pages: 228
Release: 2019-04-01
Genre: Business & Economics
ISBN: 1632658372

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+++ Named One of Forbes Top 10 Books Of 2019 +++ "If you have become tired of spinning your wheels and watching clients leave without warning, this book will show you how to foster genuine interactions, such as through video, rather than pursuing one-off 'wow' moments." --Forbes Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects. In the book, David explores and articulates the disturbing new dynamic that has arisen from easy-to-find, one-click-away, at-your-fingertips options: “We have become a world of impatient, intolerant and demanding customers, and we move on quickly if inconvenienced in any way. Don’t blame the millennials! We have seen the enemy, and it is all of us.”


How to Win Customers Back

How to Win Customers Back
Author: Jill Michael
Publisher: Independently Published
Total Pages: 0
Release: 2023-12-04
Genre:
ISBN:

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How to Win Customers Back: Proven Strategies To Retain Existing Customers And Keep Them Loyal Uncover the Secrets to Resurrecting Customer Loyalty! In the competitive arena of business, losing customers is not just a transactional setback; it's a painful blow, a haunting question of what went wrong. If you've ever felt the pain of customer loss, the agitation of watching your hard-earned clientele slip away, then "How to Win Customers Back" is your roadmap to redemption. Enter "How to Win Customers Back," your definitive guide to customer resurrection. This ebook is not just a collection of strategies; it's a compendium of proven, actionable tactics to win back lost customers and fortify your customer base.


Who Stole My Customer??

Who Stole My Customer??
Author: Harvey Thompson
Publisher: FT Press
Total Pages: 224
Release: 2014-12-12
Genre: Business & Economics
ISBN: 0133990435

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Rebuild customer loyalty, strengthen customer relationships, and leverage the immense power of customer co-innovation! Harvey Thompson's Who Stole My Customer?? is the world's definitive guide to rebuilding customer loyalty: must-reading in C-Suites and top business schools worldwide. That's no surprise: for decades, Thompson has been the go-to expert for CxOs seeking to optimize their customer growth and retention strategies. Now, in this extensively updated Second Edition, Thompson sharpens his focus on two of the most crucial strategic challenges identified by 1,300+ current CEOs: strengthening customer relationships and promoting innovation. Drawing on his immense enterprise experience, Thompson helps you overcome fundamental corporate culture issues that impede both relationship-building and innovation. Next, he demonstrates how to construct customer-driven business models and management systems that improve retention by systematically involving customers in co-innovation around goals and visions they help define. Who Stole My Customer?? Second Edition helps you identify up-to-the-minute answers to the classic "tough questions" surrounding loyalty: Who's stealing my customers? Why is it happening? How can I stop it? How can I win back lost customers? You'll discover new ways to view business processes through customer's eyes... identify today's real drivers of loyalty... tightly focus relationship investments for maximum value... rebuild touch points around customers' current and future needs. Throughout, updated questions help you apply Thompson's techniques in your competitive environment. Thompson's questions have also been updated to serve MBA or Executive MBA level students more effectively as they seek to add more value in future work assignments.


Summary of Customer WinBack – [Review Keypoints and Take-aways]

Summary of Customer WinBack – [Review Keypoints and Take-aways]
Author: PenZen Summaries
Publisher: by Mocktime Publication
Total Pages: 14
Release: 2022-11-27
Genre: Study Aids
ISBN:

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The summary of Customer WinBack – How to Recapture Lost Customers – And Keep Them Loyal presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of Keeping a happy customer base shouldn't be as difficult as herding cats, but it often is. Customer WinBack explains how businesses can recognise clients who may be leaving and re-engage with them so that they don't disappear from their customer databases. In addition, by putting these shrewd strategies to use, companies can refocus their attention on their current clientele in order to reduce expenses and increase revenue over the long term. Customer WinBack summary includes the key points and important takeaways from the book Customer WinBack by Jill Griffin and Michael W. Lowenstein. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].


Win the Customer

Win the Customer
Author: Flavio Martins
Publisher: Amacom
Total Pages: 0
Release: 2015-09-02
Genre: Consumer satisfaction
ISBN: 9780814436240

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Learn practical, powerful techniques for taking your customer service from "fine" to "fabulous" to "wow!"


50 Powerful Ways to Win New Customers

50 Powerful Ways to Win New Customers
Author: Paul R. Timm
Publisher:
Total Pages: 0
Release: 1997
Genre: Advertising
ISBN: 9781564143075

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Paul Timm will teach readers how to become a "customer magnet". After reading this second edition, one will know how to establish a customer base, retain customers through satisfaction and appreciation, and win back lost customers. There are probably thousands of proven ways to win new customers, but Dr. Timm offers the best--a mix of classic, common sense tips, and ingenious advice.


Rekindling The Flame: The Surefire Guide To Winning Back Your Ex Even If All Hope Is Lost (how to get back your ex, break, breakdown, separation, breakup)

Rekindling The Flame: The Surefire Guide To Winning Back Your Ex Even If All Hope Is Lost (how to get back your ex, break, breakdown, separation, breakup)
Author: John Atway
Publisher: John Atway
Total Pages: 47
Release: 2016-01-09
Genre: Family & Relationships
ISBN:

Download Rekindling The Flame: The Surefire Guide To Winning Back Your Ex Even If All Hope Is Lost (how to get back your ex, break, breakdown, separation, breakup) Book in PDF, ePub and Kindle

Fix Your Relationship Today! “Discover How You Can Rekindle The Feelings Of Love And Live Life Like It Used To Be Back Then!”These Hidden Techniques Will Teach You How To Spice Things Up Again And Get Her/Him Back To You! Dear Friend, Do you yearn for that old feeling again? Do you want things to return back to like it was last time? Let’s face it, almost everyone in the world is going to say that it is impossible. But if you learn and apply certain techniques to patch things up, even impossible tasks become easy. Here’s the fact: If you don’t tap into these tools for mending relationships, you'll live a life of regret forever! Ask yourself, have you ever faced any of these problems in your life? - Feeling totally helpless when it comes to lost love? - Things never work out the way you want... - You've been heart broken one too many times... - You are totally clueless when it comes to mending old and existing relationships? Well, you are not alone. I’ve once walked down this lost path and I told myself that I would do whatever it takes to figure out the key to fixing things. And after years of research, I’ve finally come up with the ultimate solution. Introducing…Rekindling The FlameThe Surefire Guide To Winning Back Your Ex Even If All Hope Is Lost Here’s an overview of this relationship mending guide: - With these tools, you’ll be able to rekindle the old feelings of love. - You'll learn the secrets of getting him/her back into your arms again. - You'll also tap into the secrets of strengthening your soul to face the hardships of relationships. Let me shed some light on some things that may be on your mind: Will this help me get results fast? Short answer: Absolutely! This manual is all about helping you effectively progress fast using tested and proven techniques! Will I be able to implement these strategies easily? Most definitely! The steps to these proven goal setting strategies have been mapped out clearly in this guide so that anyone – whether a novice or beginner can start using and achieving results fast! Wow, this is too good to be true! Will this cost me a bomb? Here’s the good news, NO. I want everybody to be able to have access to these great relationship mending tools because I knew what it was like struggling as a heart broken person, struggling to get my lover back. If you’re still sitting on the fence, here’s 5 great reasons to invest in Rekindling The Flame. 1. You’ll never have that feeling of loneliness ever again. 2. These secret techniques for mending relationships are only known by a select few top relationship gurus. 3. Thousands of hours are wasted just because people fail to utilize the power of these tools to jump start their progress. Isn't it time you changed things? 4. Your friends will be begging you to tell them your secrets to success! 5. With your new found love, you'll feel empowered to face life once again! So how much will this cost you? REAL WORLD VALUE = $97 But hey, like I said. I want EVERYBODY to be able to afford this amazing lover's manual. So, I’ve decided to lower the costs of this product. So... Enjoy ! Best Wishes, P.S Remember, It’s not how much you stand to gain, but how much you stand to lose out by not taking action. P.P.S If you’re sick of others telling you that you can’t succeed in your love life, It’s high time you showed them whose boss!


Winning Back a Lost Customer

Winning Back a Lost Customer
Author:
Publisher:
Total Pages:
Release: 2019
Genre:
ISBN:

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Lost customers are not lost causes. Learn why customers leave?and how to win them back.