Useful Complaints PDF Download
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Author | : Jing Chen |
Publisher | : Rowman & Littlefield |
Total Pages | : 205 |
Release | : 2016-09-09 |
Genre | : Political Science |
ISBN | : 1498534538 |
Download Useful Complaints Book in PDF, ePub and Kindle
This book develops an informational theory to account for the coexistence of China’s exceptionally resilient authoritarianism and its high decentralization. The nuanced information contained in citizens’ complaints, which are filed through the petition system, helps to sustain China’s decentralized authoritarianism in three important ways. First, petitions help to alleviate the information asymmetry problem that arises when the central government has less information than lower level governments do. When studying citizens’ petitions, higher level governments can obtain valuable and accurate information about local officials’ performance in policy implementation, public goods provision, and corruption. Higher level governments need this information in order to effectively utilize the cadre management system to reward good performance and punish malpractice. The result of this interaction is the PRC’s relatively high quality of governance and effective control of local officials. There is also a second way in which citizens’ petitions help the government to overcome the dictator’s dilemma that arises when an authoritarian regime is uncertain about how much support it really enjoys among its citizens. Citizens’ specific grievances are revealed in these petitions and are mostly addressed in their beginning stages. When citizens’ complaints are rooted in central policy, they set the agenda for policy change in order to maintain social order. There is yet a third benefit conferred upon the PRC by the petition system. Thanks to the petition system, the central government can present itself as the ally of citizens when it addresses the matters raised by their petitions. As a result, the petition system grants the central government an opportunity to hold local officials accountable, scapegoat local authorities, divide citizens and local officials, and justly claim all the credit when its policies succeed. This helps to build citizens’ trust in their central government and reinforces its legitimacy in their eyes. In Huntington’s terms, the Chinese Communist Party institutionalizes mass support by addressing citizens’ grievances expressed through the channel of communication provided by the petition system. In this sense, the complaints of citizens can be very useful tools for regime maintenance. The author substantiates these points with case studies and statistical analysis.
Author | : Geoff Rodkey |
Publisher | : Crown Books for Young Readers |
Total Pages | : 256 |
Release | : 2019-03-05 |
Genre | : Juvenile Fiction |
ISBN | : 1524773069 |
Download We're Not from Here Book in PDF, ePub and Kindle
Imagine being forced to move to a new planet where YOU are the alien! From the creator of the Tapper Twins, New York Times bestselling author Geoff Rodkey delivers a topical, sci-fi middle-grade novel that proves friendship and laughter can transcend even a galaxy of differences. The first time I heard about Planet Choom, we'd been on Mars for almost a year. But life on the Mars station was grim, and since Earth was no longer an option (we may have blown it up), it was time to find a new home. That's how we ended up on Choom with the Zhuri. They're very smart. They also look like giant mosquitos. But that's not why it's so hard to live here. There's a lot that the Zhuri don't like: singing (just ask my sister, Ila), comedy (one joke got me sent to the principal's office), or any kind of emotion. The biggest problem, though? The Zhuri don't like us. And if humankind is going to survive, it's up to my family to change their minds. No pressure.
Author | : Mike Michalowicz |
Publisher | : Penguin |
Total Pages | : 225 |
Release | : 2017-02-21 |
Genre | : Business & Economics |
ISBN | : 073521414X |
Download Profit First Book in PDF, ePub and Kindle
Author of cult classics The Pumpkin Plan and The Toilet Paper Entrepreneur offers a simple, counterintuitive cash management solution that will help small businesses break out of the doom spiral and achieve instant profitability. Conventional accounting uses the logical (albeit, flawed) formula: Sales - Expenses = Profit. The problem is, businesses are run by humans, and humans aren't always logical. Serial entrepreneur Mike Michalowicz has developed a behavioral approach to accounting to flip the formula: Sales - Profit = Expenses. Just as the most effective weight loss strategy is to limit portions by using smaller plates, Michalowicz shows that by taking profit first and apportioning only what remains for expenses, entrepreneurs will transform their businesses from cash-eating monsters to profitable cash cows. Using Michalowicz's Profit First system, readers will learn that: · Following 4 simple principles can simplify accounting and make it easier to manage a profitable business by looking at bank account balances. · A small, profitable business can be worth much more than a large business surviving on its top line. · Businesses that attain early and sustained profitability have a better shot at achieving long-term growth. With dozens of case studies, practical, step-by-step advice, and his signature sense of humor, Michalowicz has the game-changing roadmap for any entrepreneur to make money they always dreamed of.
Author | : James G. Shaw |
Publisher | : Lulu.com |
Total Pages | : 242 |
Release | : 2011-06-23 |
Genre | : Business & Economics |
ISBN | : 0983773203 |
Download Triple Customer Complaints Book in PDF, ePub and Kindle
A customer who complains is saying, "If only you will correct the situation, I will continue doing business with you." Seeing our organizations as our customers do is critical to achieving excellence. "Triple Customer Complaints" helps determine how customers define excellence and establishes quantifiable ways to improve processes in order to meet - and exceed - customer expectations. Written for executives and process owners facing the real-world challenge of creating and keeping customers, it shows readers: 1) How to walk in the customers' shoes to identify which quality and operational performance measures should be tracked. 2) How to define all aspects of a process as perceived by customers using a structured roadmap. 3) How to use process qualification to achieve early, measurable results. 4) How to create a complaint management system that vacuums up all valid customer complaints. 5) How to identify and map an organization's processes to ensure that the customer's point of view is primary.
Author | : Adam Gidwitz |
Publisher | : Penguin |
Total Pages | : 200 |
Release | : 2010-10-28 |
Genre | : Juvenile Fiction |
ISBN | : 1101445289 |
Download A Tale Dark & Grimm Book in PDF, ePub and Kindle
In this mischievous and utterly original debut, Hansel and Gretel walk out of their own story and into eight other classic Grimm-inspired tales. As readers follow the siblings through a forest brimming with menacing foes, they learn the true story behind (and beyond) the bread crumbs, edible houses, and outwitted witches. Fairy tales have never been more irreverent or subversive as Hansel and Gretel learn to take charge of their destinies and become the clever architects of their own happily ever after.
Author | : |
Publisher | : |
Total Pages | : 732 |
Release | : 1995 |
Genre | : |
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Download Best's Review Book in PDF, ePub and Kindle
Author | : Great Britain. Parliament. House of Commons |
Publisher | : |
Total Pages | : 888 |
Release | : 1904 |
Genre | : Great Britain |
ISBN | : |
Download Sessional Papers Book in PDF, ePub and Kindle
Author | : Ron Kaufman |
Publisher | : |
Total Pages | : 0 |
Release | : 2012 |
Genre | : Business & Economics |
ISBN | : 9780984762507 |
Download Uplifting Service Book in PDF, ePub and Kindle
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
Author | : Gabriel Wyner |
Publisher | : Harmony |
Total Pages | : 338 |
Release | : 2014-08-05 |
Genre | : Foreign Language Study |
ISBN | : 038534810X |
Download Fluent Forever Book in PDF, ePub and Kindle
NATIONAL BESTSELLER • For anyone who wants to learn a foreign language, this is the method that will finally make the words stick. “A brilliant and thoroughly modern guide to learning new languages.”—Gary Marcus, cognitive psychologist and author of the New York Times bestseller Guitar Zero At thirty years old, Gabriel Wyner speaks six languages fluently. He didn’t learn them in school—who does? Rather, he learned them in the past few years, working on his own and practicing on the subway, using simple techniques and free online resources—and here he wants to show others what he’s discovered. Starting with pronunciation, you’ll learn how to rewire your ears and turn foreign sounds into familiar sounds. You’ll retrain your tongue to produce those sounds accurately, using tricks from opera singers and actors. Next, you’ll begin to tackle words, and connect sounds and spellings to imagery rather than translations, which will enable you to think in a foreign language. And with the help of sophisticated spaced-repetition techniques, you’ll be able to memorize hundreds of words a month in minutes every day. This is brain hacking at its most exciting, taking what we know about neuroscience and linguistics and using it to create the most efficient and enjoyable way to learn a foreign language in the spare minutes of your day.
Author | : David McKnight |
Publisher | : Crown Currency |
Total Pages | : 162 |
Release | : 2018-09-04 |
Genre | : Business & Economics |
ISBN | : 1984823078 |
Download The Power of Zero, Revised and Updated Book in PDF, ePub and Kindle
OVER 300,000 COPIES IN PRINT, WITH A NEW CHAPTER ON THE 2018 TAX CUTS. There's a massive freight train bearing down on the average American investor, and it's coming in the form of higher taxes. The United States Government has made trillions of dollars in unfunded promises for programs like Social Security and Medicare—and the only way to deliver on these promises is to raise taxes. Some experts have even suggested that tax rates will need to double, just to keep our country solvent. Unfortunately, if you're like most Americans, you've saved the majority of your retirement assets in tax-deferred vehicles like 401(k)s and IRAs. If tax rates go up, how much of your hard-earned money will you really get to keep? In The Power of Zero, McKnight provides a concise, step-by-step roadmap on how to get to the 0% tax bracket by the time you retire, effectively eliminating tax rate risk from your retirement picture. Now, in this expanded edition, McKnight has updated the book with a new chapter on the 2017 Tax Cuts and Jobs Act, showing readers how to navigate the new tax law, and how they can extend the life of their retirement savings by taking advantage of it now. The day of reckoning is fast approaching. Are you ready to do what it takes to experience the power of zero?