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Unified Communications For Dummies

Unified Communications For Dummies
Author: Tony Bradley
Publisher: John Wiley & Sons
Total Pages: 412
Release: 2010-01-12
Genre: Computers
ISBN: 0470401443

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Discover what Unified Communications can do for your business In our increasingly mobile world, communication must be effective, global, and available through multiple technologies seamlessly. Unified Communications logically blends and combines previously separate services and features, making communication possible by any means, with anyone, using any of your devices. This complex topic is perfect for a book dedicated to making everything easier! Unified Communications For Dummies introduces you to the many advantages this technology offers your business and shows you how to develop a strategy for bringing it about. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction Shows how Unified Communications encompasses office and mobile phones, voicemail, instant messaging, fax, Internet phone calls, texting, and even Web conferencing Provides a step-by-step approach for creating a Unified Communications strategy Offers tips for improving the implementation process Shares real-world examples of how Unified Communications is being used today Unified Communications For Dummies shows you how to meet business needs with this emerging, cutting-edge solution.


VoIP and Unified Communications

VoIP and Unified Communications
Author: William A. Flanagan
Publisher: John Wiley & Sons
Total Pages: 322
Release: 2012-02-27
Genre: Technology & Engineering
ISBN: 1118166035

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Translates technical jargon into practical business communications solutions This book takes readers from traditional voice, fax, video, and data services delivered via separate platforms to a single, unified platform delivering all of these services seamlessly via the Internet. With its clear, jargon-free explanations, the author enables all readers to better understand and assess the growing number of voice over Internet protocol (VoIP) and unified communications (UC) products and services that are available for businesses. VoIP and Unified Communications is based on the author's careful review and synthesis of more than 7,000 pages of published standards as well as a broad range of datasheets, websites, white papers, and webinars. It begins with an introduction to IP technology and then covers such topics as: Packet transmission and switching VoIP signaling and call processing How VoIP and UC are defining the future Interconnections with global services Network management for VoIP and UC This book features a complete chapter dedicated to cost analyses and payback calculations, enabling readers to accurately determine the short- and long-term financial impact of migrating to various VoIP and UC products and services. There's also a chapter detailing major IP systems hardware and software. Throughout the book, diagrams illustrate how various VoIP and UC components and systems work. In addition, the author highlights potential problems and threats to UC services, steering readers away from common pitfalls. Concise and to the point, this text enables readers—from novices to experienced engineers and technical managers—to understand how VoIP and UC really work so that everyone can confidently deal with network engineers, data center gurus, and top management.


Professional Unified Communications Development with Microsoft Lync Server 2010

Professional Unified Communications Development with Microsoft Lync Server 2010
Author: George Durzi
Publisher: John Wiley & Sons
Total Pages: 530
Release: 2011-05-04
Genre: Computers
ISBN: 1118113969

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Get the tools you need to build real software solutions on the UC platform Unified Communications (UC) integrates real-time communications (telephony, video conferencing, speech recognition) with non real-time communication (voicemail, e-mail, fax) to unify users across multiple devices and media types. This book offers practical development advice based on the authors’ experiences developing solutions on the UC platform. You’ll discover how to solve problems and get answers to common questions that you may encounter while developing solutions with the UC APIs. Begins with an overview of Unified Communications (UC) development Covers areas of custom development with Microsoft UC APIs and describes in detail their various functions Goes beyond simple samples to teach you how to build real software solutions on the UC platform Demonstrates how to add context to, build kiosk solutions, integrate Communicator functionality into an application, debug UCMA applications, and more This book shows you how to integrate communications functionality into your applications and so much more.


Unified Communications Buyer's Guide

Unified Communications Buyer's Guide
Author: Ronald Schlager
Publisher: Createspace Independent Publishing Platform
Total Pages: 200
Release: 2017-11-02
Genre:
ISBN: 9781979397131

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This book helps to define unified communications strategies, define requirements and select solutions. What others are saying "Unified Communications is one of the main topics that future-oriented companies focus on today.This book offers valuable insight on different strategies and essential criteria when optingfor modern Unified Communications solutions",says Konstantin Kruse, Director International Sales, innovaphone AG. Who should read this book The book "Unified Communications - Buyer''s Guide" prepares you as a decision-maker, planner or system integrator of solutions or services to define a long-term strategy and selection criteria for systems and services. Business owners: The book gives you hints, what you should consider when you plan to implement modern business communication solutions. You may use the book on your own or give it as a gift to your employees or your business partners. Decision-makers: strategic decisions have to focus on business advantages, use cases, and best practices. Chances for future business opportunities and expanding customer services help to surprise your customers. As a reviewer for another book stated: Defining questions to be asked will help much more and leads to excellent strategic decisions based on fundamental data. The book suggests a lot of questions you may ask your vendor. Planners, consultants: you have to consider impacts of technical choices to the future application and acceptance of the solution. Solutions have to be selected both on commercial, but also technical criteria.The book gives advice how to save money by selecting an individual communications strategy for your business or your client. System integrators: The book�s goal is to help you with solution-independent know-how on how to plan and configure solutions to best meet the overall goals of your unified communications project. Vendors and providers: the book informs you about requirements of your (prospective) customers. You may use the book for your own sales, presales or technicians or give it as a gift to your business partners Supporting the book helps you to make your company known. What''s inside: The book gives you an overview of Unified Communications tools to improve your business processes. It covers ISDN and Voice over IP technology in a short overview. Different strategies for your enterprise or organization to implement unified communications solutions like on-premise, cloud or mobile centrex solutions are covered. Selection criteria are explained. Defining requirements for different elements and services are a major part of the book. Numerous tips are based on practical experience of various projects. Project examples, a short checklist for your next Unified Communications project and a list of vendor names with links to their website are included. Table of Content: 1. Abstract 2. Index 3. Definition of Terms 4. What is Unified Communication? 5. Traditional PABX Technology 6. Multimedia over IP 7. Conferencing Services 8. Networking Requirements 9. Strategies 10. Implementing Unified Communications 11. Server Strategy 12. Selection Criteria of Servers 13. Selection Criteria of Multimedia Gateways 14. Session Border Controller 15. Selection Criteria for End Devices 16. WebRTC 17. Thin Client Integration 18. DECT 19. Voice over WLAN 20. Fax Services 21. MS SfB / Teams: PSTN and PABX Integration 22. Wide Area Network Services 23. Signalling 24. Coding Technology 25. Licence Fees 26. Vendors and Providers 27. Project Experience 28. Conclusion 29. Acknowledgements 30. Appendix


Practical Cisco Unified Communications Security

Practical Cisco Unified Communications Security
Author: Brett Hall
Publisher: Cisco Press
Total Pages: 780
Release: 2020-12-04
Genre: Computers
ISBN: 0136654444

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Master the foundations of modern Cisco Unified Communications (UC) system security This guide helps you build foundational knowledge for securing modern Cisco Unified Communications environments that support voice, video, messaging, and meetings, and support different types of real-time collaboration capabilities based on mobile/remote access and mobile devices based on bring-your-own-device (BYOD) initiatives. Writing for administrators and managers, two Cisco collaboration experts bring together methods and insights to illuminate both the “why” and the “how” of effective collaboration security. Using the proven “Explain, Demonstrate, and Verify” methodology, they explain each threat, demonstrate remediation, and show how to confirm correct implementation. You'll walk through securing each attack surface in a logical progression, across each Cisco UC application domain. The authors address key updates to Cisco collaboration architecture, including Expressway, Cisco Meeting Server, encryption enhancements, and advanced business-to-business collaboration. You'll find quick-reference checklists in each chapter, and links to more detail wherever needed. Begin by protecting your workforce through basic physical security and life/safety techniques Understand how attackers seek to compromise your UC system's network environment—and your best countermeasures Maintain security across all UC deployment types n Protect core UC applications by locking down and hardening the core operating system Use encryption to protect media and signaling, and enforce secure authentication Secure Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Meeting Server Deploy Session Border Controllers to provide security controls for VoIP and video traffic Provide additional protection at the edge of the network Safeguard cloud-based and hybrid-cloud services Enable organizations to seamlessly and securely connect to cloud UC services Allow remote teleworker users to connect safely to local UC resources


Service Oriented Architecture (SOA) For Dummies

Service Oriented Architecture (SOA) For Dummies
Author: Judith S. Hurwitz
Publisher: John Wiley & Sons
Total Pages: 410
Release: 2009-02-18
Genre: Computers
ISBN: 0470469943

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Feeling overwhelmed by the buzz about SOA—service oriented architecture? Take heart! Service Oriented Architecture For Dummies, 2nd Edition makes it easy to understand, plan, and implement the latest SOA solutions for your business. Whether you’re the IT person responsible for developing SOA or the executive who’s trying to get a handle on the concept, Service Oriented Architecture For Dummies, 2nd Edition will help you understand what SOA is, why it’s important, and how you can make the most of it. You’ll find out about the business and financial aspects of SOA, how to decide if you need it, and what it can mean to your bottom line. Discover how to: Identify the main components of SOA and how they work to create business processes Create reusable, flexible systems and avoid common pitfalls Deconstruct business processes and applications to identify their components, then put them together in new ways Construct SOA business applications for maximum adaptability Confirm quality in a situation that’s difficult to test, and assure the quality and consistency of your data Develop a governance strategy for SOA based on your company’s philosophy and culture Work with XML and understand how it’s used in SOA Maximize the benefits of unified communications Understand software ecosystems, rich interfaces, and the development lifecycle Packed with real-life case studies illustrating how SOA has been applied in a variety of industries, Service Oriented Architecture For Dummies, 2nd Edition demystifies one of today’s hottest business tools.


Microsoft Voice and Unified Communications

Microsoft Voice and Unified Communications
Author: Joe Schurman
Publisher: Pearson Education
Total Pages: 460
Release: 2009-02-15
Genre: Computers
ISBN: 032163473X

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“Microsoft Voice and Unified Communications is essential reading for anyone using—or considering—Microsoft’s range of VoIP options, from consumers to small business owners to enterprise customers.” --Xuedong Huang, General Manager, Microsoft Research Communications, Innovation Center “Joe Schurman has captured the essence of Microsoft’s vision and implementation in the areas of Voice and Unified Communications. This is an important book for those interested in connecting the dots between the present and the future in human communications and understanding why things are evolving in that way.” --Gurdeep Singh Pall, Microsoft Corporate Vice President, Unified Communications Group Microsoft® Voice and Unified Communications is a book that provides insight into Microsoft’s Voice and Unified Communications portfolio of products and services related to Microsoft Windows Live, Microsoft Response Point, and the Microsoft Unified Communications platform. Here’s What You’ll Find Inside. . . · Microsoft’s vision of voice products and services for consumer, small/medium businesses, and enterprise organizations including a foreword by Gurdeep Singh Pall, Microsoft Corporate Vice President, Unified Communications Group, and commentary by Xuedong Huang, General Manager of the Microsoft Research Communications Innovation Center. · Technical guidance and information related to Microsoft Windows Live, Microsoft Response Point, and the Microsoft Unified Communications platform, including the newly released Microsoft Office Communications Server 2007 R2. · Sales guidance for selling Microsoft voice solutions in the SMB and Enterprise markets. · Examples of customized Microsoft voice and unified communications applications. · Overview of Microsoft voice and unified communications security. · Latest Microsoft voice and unified communications research and development. · Understanding of voice, unified communications, and telephony concepts and terms as well as the history and evolution of communications technology.


Cisco Unified Communications Manager 8

Cisco Unified Communications Manager 8
Author: Tanner Ezell
Publisher: Packt Publishing Ltd
Total Pages: 431
Release: 2012-03-30
Genre: Computers
ISBN: 1849684332

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This book is written in an easy-to-read style, with a strong emphasis on real-world, practical examples. Step-by-step explanations are provided for performing important administration tasks. If you are Cisco Unified Communications administrators or engineers looking forward for advanced recipes to perform important administration tasks, then this is the best guide for you. This book assumes familiarity with the basics of Cisco's Unified Communications Manager architecture.


Hacking Exposed Unified Communications & VoIP Security Secrets & Solutions, Second Edition

Hacking Exposed Unified Communications & VoIP Security Secrets & Solutions, Second Edition
Author: Mark Collier
Publisher: McGraw Hill Professional
Total Pages: 561
Release: 2013-12-20
Genre: Computers
ISBN: 0071798773

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The latest techniques for averting UC disaster Establish a holistic security stance by learning to view your unified communications infrastructure through the eyes of the nefarious cyber-criminal. Hacking Exposed Unified Communications & VoIP, Second Edition offers thoroughly expanded coverage of today’s rampant threats alongside ready-to deploy countermeasures. Find out how to block TDoS, toll fraud, voice SPAM, voice social engineering and phishing, eavesdropping, and man-in-the-middle exploits. This comprehensive guide features all-new chapters, case studies, and examples. See how hackers target vulnerable UC devices and entire networks Defend against TDoS, toll fraud, and service abuse Block calling number hacks and calling number spoofing Thwart voice social engineering and phishing exploits Employ voice spam mitigation products and filters Fortify Cisco Unified Communications Manager Use encryption to prevent eavesdropping and MITM attacks Avoid injection of malicious audio, video, and media files Use fuzzers to test and buttress your VoIP applications Learn about emerging technologies such as Microsoft Lync, OTT UC, other forms of UC, and cloud and WebRTC