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The Ultimate Service Dog Training Manual

The Ultimate Service Dog Training Manual
Author: Keagen J. Grace
Publisher: Simon and Schuster
Total Pages: 304
Release: 2020-03-17
Genre: Pets
ISBN: 1510703179

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A One-Stop Shop for Anyone Interested in Learning How to Obtain, Train, Raise, and Live With a Service Dog. The Ultimate Service Dog Training Manual is the essential resource for laypeople, handlers, and trainers alike who deal with service dogs. Covering everything you need to know about obtaining, training, and living with service dogs, this comprehensive guide provides practical dos and don'ts, tips and tricks, and advice on raising the perfect service dog for various situations. Complete with illustrative photos, tips, sidebars, and detailed information, Including the history of service dogs, the legalities of where they are allowed in public and who is permitted to have them, what rights are in place to protect them, and more, this service dog bible covers service dog topics like: What handlers want you to know The path to becoming a service dog Service dog jobs, from allergen alert dogs to psychiatric and seizure dogs Costs of owner-training “Fake” or under-trained service dogs What service dogs should and should not do in public What makes a dog unsuitable Overview of standards, requirements, certifications, and gear Task training, from opening doors to assisted pick-up, and more Service dog socialization Service dogs at work and school Service dog retirement The difference between service dogs, therapy animals, and emotional support animals And more!


Ultimate Service

Ultimate Service
Author: Holly Stiel
Publisher: Prentice Hall
Total Pages: 0
Release: 1994
Genre: Hotel concierges
ISBN: 9780131753570

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For courses in hotel management and service, this sourcebook covers the job of the concierge. It includes topics such as building relationships, telephone manner, handling irate customers and organizing the concierge department. Emphasis is placed on service and wider responsibilites.


The Ultimate Online Customer Service Guide

The Ultimate Online Customer Service Guide
Author: Marsha Collier
Publisher: John Wiley & Sons
Total Pages: 204
Release: 2010-12-15
Genre: Business & Economics
ISBN: 1118007654

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Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday." They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.


The Ultimate Guide to Excellent Public Service Leadership and Management

The Ultimate Guide to Excellent Public Service Leadership and Management
Author: Dr. Jeffrey C. Fox
Publisher: Xlibris Corporation
Total Pages: 367
Release: 2018-05-01
Genre: Business & Economics
ISBN: 1984525603

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This book is for anyone who is interested in becoming a leader/manager or who already is in such position. For those seeking such responsibilities or promotion, those just starting out in a leadership position, or those who want to learn new tips and to brush up, my hope is that you will find value in this book. Public service includesbut is not limited toemergency management, emergency medical services, military personnel, fire, first responders, corrections officers, law enforcement, dispatchers / 911 operators, probation and parole officers, transportation, social services, and the list goes on. These servants can be found at the local, state, and federal levels. The principles and concepts in this book are just as useful to those in the private sector who have similar duties as well as volunteer groups. We will go into detail about how to be the best leader you can be. As a caveat, the term leader will mainly be used throughout the book. As you will see, there are differences between leaders and managers, but one key point of this book is that one must strive to be both a leader and a manager.


TAKE G.R.E.A.T. C.A.R.E! The Ultimate Guide to Great Customer Service!

TAKE G.R.E.A.T. C.A.R.E! The Ultimate Guide to Great Customer Service!
Author: Gerard Assey
Publisher: Gerard Assey
Total Pages: 83
Release: 2023-04-13
Genre: Business & Economics
ISBN:

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No business today can afford to ignore two very important people -2C’s: Your Customer and Your Competitor! The person in front of you is your Customer, and if this person is not treated well, then the person behind you (Your Competitor!) is waiting to grab him as he drops from your list! Therefore knowing how to win and retain customers is the single most important business skill that anyone can learn. The business world makes way for the person who brings in the business and the money…and that’s the person who wins and keeps customers. In today’s service-oriented economy, excellent service is more than a competitive weapon-it’s a survival skill but distressingly only a few organizations are really delighting their customers. Rest assured that if you don’t provide this excellent service, someone else would! “TAKE G.R.E.A.T C.A.R.E!- The Ultimate Guide to Great Customer Service” will help you do just that! It will help create a memorable experience for every customer, by exceeding expectations and going beyond satisfying their needs- making it easy to do business…thereby making everybody win! The Customer, your Company and the Employees! KEY Contents in the Book 1. The Importance and Benefits of Providing Great Customer Service 2. How Customers are lost! 3. How valuable are Customers and what do they really want 4. YOU are the KEY! Attributes of a Customer Service Professional 5. Conducting and Presenting Yourself as a Customer Service Professional! 6. Steps to a Professional Customer Service Call 7. Professional Telephone Skills 8. Handling Complaints and Irate Customers 9. Steps to Improving your Service-Setting Standards 10. Learning to Manage Stress for continued Success 11. A Final Word! 12. About the Author


Total Customer Service

Total Customer Service
Author: William H. Davidow
Publisher: HarperCollins Publishers
Total Pages: 256
Release: 1989
Genre: Business & Economics
ISBN: 9780060161804

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A renowned marketing genius and one of today's foremost business journalists team up to unveil the new business trends of the 1990s and their prescriptions for business success.


Presenting Service

Presenting Service
Author: Lendal H. Kotschevar
Publisher: Wiley Global Education
Total Pages: 269
Release: 2006-04-27
Genre: Technology & Engineering
ISBN: 0470073667

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Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the manager's role in good service including hiring and managing employees, how to become a good server, and the various types of service in food-service operations. There is an art to good service that can be trained and taught, and Presenting Service provides the manager with the skills to create a good dining experience through good service.


Productize

Productize
Author: Eisha Armstrong
Publisher: Vecteris
Total Pages: 172
Release: 2021-05-02
Genre:
ISBN: 9781736929612

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Many professional services businesses want to create more scalable services and solutions but they often lack the tools and capabilities to successfully transition from a customized services model to a scalable solutions and products model. Productize outlines the unique pitfalls that professional services organizations face when they embark on a strategy of creating more scalable, often tech-enabled, products and services and it provides you with the tactics and tools to overcome these pitfalls. It is designed to be a practical playbook for any leader of a professional services business who wants to successfully accelerate growth.Productize draws on the 25+ years of experience that Eisha Armstrong has in successfully creating, launching and growing productized services. Eisha knows what works and what doesn't and she is passionate about making sure organizations learn from each other and avoid reinventing the wheel.Productize includes real-life case studies and stories featuring professional services leaders who have successfully led their organizations to create more scalable services and products. It also includes more than two dozen tools and templates to help your team implement the tactics so you don't have to start from scratch.In this book, you'll learn:1) How to turn shift your culture to embrace a product mindset2) The capabilities you to be successful and whether or not you should acquire them or grow them internally3) How much money to invest in exploring and building more scalable solutions and products4) How to ensure there is a viable market for your product idea5) How to sequence investments in new product development6) How to successfully source and work with developers and data scientists7) How to inexpensively test your ideas before investing in development8) How to win the hearts and minds of your sales team to ensure your new products are commercially successfulBonus: Key point summaries at the end of each chapter to help you lock in what you learnBonus: More than two dozen tools and templates to help your team implement the tactics so you don't have to start from scratch.


The Ultimate Chrome OS Guide For The Dell Inspiron 14 2-in-1 Model 7486

The Ultimate Chrome OS Guide For The Dell Inspiron 14 2-in-1 Model 7486
Author: Keith I Myers
Publisher: Keith I Myers
Total Pages: 204
Release: 2023-01-07
Genre: Computers
ISBN:

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There are several books available for Chrome OS users however many of them focus on the limitations of Chrome OS, not teach readers how to unlock the full potential of their Chrome OS powered device. The Ultimate Chrome OS Guide for the Dell Inspiron 14 2-in-1 Model 7486 will provide a comprehensive overview of the Dell Inspiron 14 2-in-1 Model 7486 and how to get the most out of your purchase. This book was designed to appeal to readers from all walks of life, it does not matter if this is your first Chrome OS powered device or you are like me and have a quickly growing collection.