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Trust and Power on the Shop Floor

Trust and Power on the Shop Floor
Author: Maarten Johannes Verkerk
Publisher: Eburon Uitgeverij B.V.
Total Pages: 493
Release: 2004
Genre: Business & Economics
ISBN: 9059720334

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Annotation "In his book, Verkerk investigates the shop floor processes of modern factories. Two ethnographical case studies are presented from the perspective of a factory manager. He shows that high-trust and high-power relations between management and employees are the basic conditions for responsible, accountable, and successful organisations. In a philosophical argument, he develops an ethics of responsibility combining the ideas of humanity, trust and power on the shop floor, and the normative development of organisational structures."--BOOK JACKET. Title Summary field provided by Blackwell North America, Inc. All Rights Reserved.


Trust and Power on the Shop Floor

Trust and Power on the Shop Floor
Author: Maarten Johannes Verkerk
Publisher:
Total Pages: 491
Release: 2004
Genre: Organizational behavior
ISBN: 9789059729155

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Managing the Shopfloor

Managing the Shopfloor
Author: David L. Collinson
Publisher: Walter de Gruyter
Total Pages: 269
Release: 2010-09-15
Genre: Business & Economics
ISBN: 3110879166

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Managing the Shopfloor: Subjectivity, Masculinity and Workplace Culture (Degruyter Studies in Organization).


The Four Factors of Trust

The Four Factors of Trust
Author: Ashley Reichheld
Publisher: John Wiley & Sons
Total Pages: 310
Release: 2022-10-25
Genre: Business & Economics
ISBN: 1119855020

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The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.


The Normative Nature of Social Practices and Ethics in Professional Environments

The Normative Nature of Social Practices and Ethics in Professional Environments
Author: de Vries, Marc J.
Publisher: IGI Global
Total Pages: 336
Release: 2019-04-12
Genre: Social Science
ISBN: 1522580077

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Professionals function in what can be called “social practices.” Norms in the practice set professionals’ responsibilities and rights and classify what is seen as morally proper and improper. Tensions arise when norms emerge that are not coherent with the nature of the practice. For example, when a hospital is assessed on the basis of economic criteria only, staff will feel uncomfortable and find difficulty in functioning properly in that practice. The Normative Nature of Social Practices and Ethics in Professional Environments is an essential research book that helps professionals in a variety of practices understand how normativity in their practice either helps or hampers them to function well and align with what they see as their personal and professional responsibility. Additionally, it explains the normative practical model/approach and how it can be applied to a series of concrete practices, as well as the role of innovative and disruptive technologies in these practices. Featuring a broad range of topics such as governance theory, sustainable development, and engineering, this book is ideally designed for managers, philosophers, sociologists, professionals, academicians, and researchers.


The SAGE Handbook of Environment and Society

The SAGE Handbook of Environment and Society
Author: Jules Pretty
Publisher: SAGE
Total Pages: 641
Release: 2007-10-30
Genre: Science
ISBN: 1446250083

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"A monumental and timely contribution to scholarship on society and environments. The handbook makes it easy and compelling for anyone to learn about that scholarship in its full manifestations and as represented by some of the most highly respected researchers and thinkers in the English-speaking world. It is wide-reaching in scope and far-reaching in its implications for public and private action, a definite must for serious researchers and their libraries." - Bonnie J McCay, Rutgers University "This is the desert island book for anyone interested in the relationship between society and the environment. The editors have assembled a masterful collection of contributions on every conceivable dimension of environmental thinking in the social sciences and humanities. No library should be without it!′ - Robyn Eckersley, University of Melbourne The SAGE Handbook of Environment and Society focuses on the interactions between people, societies and economies, and the state of nature and the environment. Editorially integrated but written from multi-disciplinary perspectives, it is organised in seven sections: Environmental thought: past and present Valuing the environment Knowledges and knowing Political economy of environmental change Environmental technologies Redesigning natures Institutions and policies for influencing the environment Key themes include: locations where the environment-society relation is most acute: where, for example, there are few natural resources or where industrialization is unregulated; the discussion of these issues at different scales: local, regional, national, and global; the cost of damage to resources; and the relation between principal actors in the environment-society nexus. Aimed at an international audience of academics, research students, researchers, practitioners and policy makers, The SAGE Handbook of Environment and Society presents readers in social science and natural science with a manual of the past, present and future of environment-society links.


Integrated Operations in the Oil and Gas Industry: Sustainability and Capability Development

Integrated Operations in the Oil and Gas Industry: Sustainability and Capability Development
Author: Rosendahl, Tom
Publisher: IGI Global
Total Pages: 457
Release: 2012-08-31
Genre: Business & Economics
ISBN: 146662003X

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The predicted “ICT revolution” has gained increasing attention in the oil industry the last few years. It is enabled by the use of ubiquitous real time data, collaborative techniques, and multiple expertises across disciplines, organizations and geographical locations. Integrated Operations in the Oil and Gas Industry: Sustainability and Capability Development covers the capability approach to integrated operations that documents research and development in the oil industry. By ‘capability’, we refer to the combined capacity and ability to plan and execute in accordance with business objectives through a designed combination of human skills, work processes, organizational change, and technology. This book will serve as a knowledge base for those who are interested in learning about, and those involved in, Integrated Operations in the Oil and Gas Industry.


Shopfloor Matters

Shopfloor Matters
Author: David Fairris
Publisher: Routledge
Total Pages: 291
Release: 2002-06-01
Genre: Business & Economics
ISBN: 1134808747

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Building on the work of labor historians, industrial relations scholars, and institutional labor economists, this book offers not only a comprehensive analysis of the changing nature of shopfloor labor-management relations in the large manufacturing firms of this century, it also supplies empirical evidence of the effect of these institutional changes on labor productivity growth and injury rates. No other study has dealt with the broad sweep of shopfloor governence during the twentieth century, paid as careful attention to the process by which shopfloor institutional arrangements changed over these years, or offered hard evidence on the relationship between changing shopfloor institutions and changing shopfloor outcomes.


Living and Dying on the Factory Floor

Living and Dying on the Factory Floor
Author: David Ranney
Publisher: PM Press
Total Pages: 207
Release: 2019-02-01
Genre: Biography & Autobiography
ISBN: 1629636576

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David Ranney’s vivid memoir describes his work experiences between 1976 and 1982 in the factories of southeast Chicago and northwest Indiana. The book opens with a detailed description of what it was like to live and work in one of the heaviest industrial concentrations in the world. The author takes the reader on a walk through the heart of the South Side of Chicago, observing the noise, heavy traffic, the 24-hour restaurants and bars, the rich diversity of people on the streets at all hours of the day and night, and the smell of the highly polluted air. Factory life includes stints at a machine shop, a shortening factory, a railroad car factory, a structural steel shop, a box factory, a chemical plant, and a paper cup factory. Along the way there is a wildcat strike, an immigration raid, shop-floor actions protesting supervisor abuses, serious injuries, a failed effort to unionize, and a murder. Ranney’s emphasis is on race and class relations, working conditions, environmental issues, and broader social issues in the 1970s that impacted the shop floor. Forty years later, the narrator returns to Chicago’s South Side to reveal what happened to the communities, buildings, and the companies that had inhabited them. Living and Dying on the Factory Floor concludes with discussions on the nature of work; racism, race, and class; the use of immigration policy for social control; and our ability to create a just society.