Transforming Conversational AI
Author | : Michael McTear |
Publisher | : Springer Nature |
Total Pages | : 235 |
Release | : |
Genre | : |
ISBN | : |
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Author | : Michael McTear |
Publisher | : Springer Nature |
Total Pages | : 235 |
Release | : |
Genre | : |
ISBN | : |
Author | : MICHAEL FREDERICK. MCTEAR |
Publisher | : |
Total Pages | : 0 |
Release | : 2024 |
Genre | : |
ISBN | : 9788868801090 |
Author | : Andrew Freed |
Publisher | : Simon and Schuster |
Total Pages | : 318 |
Release | : 2021-11-02 |
Genre | : Computers |
ISBN | : 1638351007 |
"A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants
Author | : Shu Chen Hou |
Publisher | : Shu chen Hou |
Total Pages | : 72 |
Release | : |
Genre | : Business & Economics |
ISBN | : |
Discover the Secrets of the Millionaire Mindset and Revolutionize Your Wealth with Conversational AI! Are you ready to unlock the key to financial success and transform your wealth? Introducing "ChatGPT Millionaire Mindset: Transforming Your Wealth with Conversational AI," a groundbreaking book that combines the power of mindset development and cutting-edge AI technology to revolutionize your approach to wealth creation. In this transformative guide, we delve into the core principles of the millionaire mindset and how it can shape your financial destiny. Learn how to set clear goals, embrace challenges, take calculated risks, maintain a positive attitude, and focus on long-term wealth creation. Discover the mindset traits shared by successful individuals and gain valuable insights on how to adopt these characteristics in your own life. But that's not all – we go beyond mindset alone. We introduce you to the world of conversational AI, a game-changing technology that will take your wealth transformation journey to the next level. Explore the vast applications of conversational AI in personal finance management, investment advice, entrepreneurial guidance, and mindset coaching. Learn how AI-powered tools can provide personalized recommendations, real-time data analysis, and 24/7 support to optimize your financial strategies. With "ChatGPT Millionaire Mindset," you'll gain access to invaluable AI-powered resources that offer personalized support, guidance, and educational opportunities. From chatbots that provide daily affirmations and goal-tracking functionalities to virtual assistants that enhance productivity and mindset development – these AI tools will become your trusted companions in the pursuit of personal growth and wealth creation. But it doesn't stop there. Tap into the power of AI-driven online communities, where you can connect with like-minded individuals, engage in discussions, learn from experts, and access tailored knowledge expansion opportunities. Discover the benefits of networking and mentorship, made accessible through AI algorithms that match you with mentors aligned with your goals and expertise. Whether you're a seasoned investor, an aspiring entrepreneur, or someone looking to transform their financial future, "ChatGPT Millionaire Mindset" is your ultimate guide to achieving financial abundance. Gain the insights, tools, and strategies needed to navigate uncertain markets, optimize your financial decisions, and overcome challenges on your wealth creation journey. Don't let limiting beliefs hold you back. Embrace the power of conversational AI and the millionaire mindset to unlock your true potential for wealth transformation. Start your journey to financial success today with "ChatGPT Millionaire Mindset: Transforming Your Wealth with Conversational AI." Get your copy now and embark on the path to financial freedom and abundance!
Author | : Michael McTear |
Publisher | : Morgan & Claypool Publishers |
Total Pages | : 253 |
Release | : 2020-10-30 |
Genre | : Computers |
ISBN | : 1636390323 |
This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.
Author | : Utpal Chakraborty |
Publisher | : BPB Publications |
Total Pages | : 174 |
Release | : 2020-02-18 |
Genre | : Computers |
ISBN | : 9389328500 |
Artificial Intelligence, the Revolutionary Transformation that no one can escapeÊ DESCRIPTIONÊÊ The book ÔArtificial Intelligence for AllÕ is a snapshot of AI applications in different industries, society, and everyday life. The book is written considering possibilities AI can bring in the Indian context and considering Indian industries and economy at the center stage.Ê The book starts with describing the race for the supremacy of different countries in the field of Artificial Intelligence that has already taken a great momentum and how AI has managed to influence even mainstream politics and the world leaders.Ê In the subsequent chapters, the book brings in AI applications primarily in the Banking and Finance sectors like Financial Crime detection using AI, Credit Risk Assessment, AI-powered conversational banking, Predictive Analytics, and recommendations in Banking and Finance.Ê In few of the chapters, it goes deep into Machine Learning, Deep Learning, Neural Network and analogy with the human brain for readers who wants to go deeper into the subject, at the same time the content and explanations remain very simple for non-technical readers. How AI is powering the self-driving autonomous vehicles and its implication in the society, job, and the world economy, and itÕs transforming the world of home automation, will be another area of interest in the book.Ê A full chapter is dedicated for CIOs and CTOs to consider AI top in their priority list.Ê Applications of AI in Sports are going to be interesting for sports lovers as well as professionals working in the Sports and Computer Games domain. The book also gives special emphasis on Conversational AI like Virtual Assistances and ChatBots and their utility in different sectors. A chapter dedicated for healthcare and medicine provides a complete overview of AI applications in the field and how itÕs transforming clinical imaging, personalized medicines, drug discovery, and predictions and forecasting health-related events and many more. Cognitive Cyber Security using AI and Machine Learning would be an area of interest for the readers in the field of Cyber Security. The chapter talks about various modern cognitive cybersecurity tools and techniques to fight with the ever-evolving cybercrime space. ÔJourney of a Digital TravelerÕ describes how AI is transforming the travel and tourism industry. The book also includes top 100 business use cases which illustrate possible applications in various fields. KEY FEATURESÊ Provides perfect ÔplaygroundÕ for enterprises and institutions globally to develop Artificial Intelligence solutions The world has achieved an enormous amount of technological advancement and skyrocketing progress in mass Digitization, Data Science, and FinTech The gist of the golden era of AI and FinTech AI-powered autonomous vehicles are undoubtedly the future. Autonomous vehicles are the dawn of a whole new lifestyle Using Artificial Intelligence to redefine their products, processes and strategiesÊ Providing banking and financial services to the customers through a variety of digital channels A preliminary guide for enterprises and businesses to revisit their AI strategyÊ Ê WHAT WILL YOU LEARNÊ This book is for both technical and non-technical readers, a cutting edge technology like Artificial Intelligence is simplified for all and a genuine effort has been made to democratize it as much as possible. The book will provide insights into the real applications of AI in different industries like health care and medicine, banking and finance, manufacturing, retail, sports, and many more, including how itÕs transforming our life which probably many of us are not even aware of. And most importantly how a country like India can be benefited by embracing this groundbreaking technology and the huge opportunities and economic impact that AI can bring. Also, you will get to know how different countries like USA, CHINA, UK, EUROPE, RUSSIA, including INDIA is already in the race of being AI Superpower; because AI is the future and whoever becomes the leader in AI will become the ruler of the world.Ê WHO THIS BOOK IS FORÊÊ This book is useful for AI Professionals, Data Scientists...... The content of the book is for both Technical and Non Technical readers who wants to know the applications of AI in different industries. No prior technical or programming experience is required to understand this book. This book can be used as a hand book for Data Scientist and Business SMEs who are in the process of identifying different use cases of Artificial Intelligence in their respective domains. Ê TABLE OF CONTENTS 1. Super Powers of AI Ð The Leaders and the ContendersÊ 2. AI Ð The Core Fabric for NextGen BankingÊ 3. How an AI Framework can be a Game-Changer in Your AI JourneyÊÊ 4. Artificial Neural NetworksÊ 5. The Next Wave of Automation will Transform our Living ExperienceÊ 6. Self-Driving Cars Ð Socio Economic Impact of Autonomous VehiclesÊ 7. How Artificial Intelligence is Transforming the BFSI Sector 43 8. AI Now is a Race Among Startups and Tech GiantsÊÊ 9. AI in the top of priorities for CIOs and CTOs 10. AI in Sports 11. How a Country can be Transformed Using Artificial Intelligence 12. DonÕt Underestimate the Power of an AI ChatbotÊ 13. Industry Adoption of Cognitive and Artificial IntelligenceÊ 14. Artificial Intelligence Ð The Biggest Disruptor in the BFSI Industry 15. AI in Healthcare 16. AI in Cyber Security Ð Cognitive Cyber Defense 17. Be Aware of Cyber ThreatÊ 18. AI Revolution in India Ð National Strategy for AI 19. AI in Tour and Travels Ð Journey of a Digital TravelerÊ 20. Top 100 Business Use Cases of Artificial Intelligence 21. T Impact of Modern Automation on Employment
Author | : Ben Benjamin |
Publisher | : McGraw Hill Professional |
Total Pages | : 256 |
Release | : 2012-02-24 |
Genre | : Business & Economics |
ISBN | : 0071772103 |
One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS Learn to recognize an ineffective communication pattern the instant it occurs ACTION Use specific new strategies to turn the conversation in a better direction PRACTICE Engage in repeated, structured practice to turn those actions into new habits Praise for Conversation Transformation: “Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.” —SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations ”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.” —SENATOR JOHN F. KERRY “Practical, inspiring, and powerful. You will never look at your conversations the same way again.” —SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand
Author | : Chris Duffey |
Publisher | : Kogan Page Publishers |
Total Pages | : 283 |
Release | : 2019-03-03 |
Genre | : Business & Economics |
ISBN | : 0749483849 |
DISTINGUISHED FAVOURITE: Independent Press Award 2020 - Business General Category WINNER: CES 2020 Gary's Book Club Top Technology Book of the Year Artificial Intelligence (AI) is the new electricity of our times. It is revolutionizing industries the world over, and changing how we fundamentally view and understand work. Superhuman Innovation argues that AI will supercharge the workforce and the world of work, can be harnessed to deliver powerful change to how companies innovate and gain competitive advantage. It is a practical guide to how AI and Machine Learning are impacting not only how businesses, brands, and agencies innovate, but also what they innovate: products, services and content. In a world of product and pricing parity, the delivery of superior service experience has become the new marketing, and the new real competitive edge. With AI companies can harness the power of data, personalization and on-demand availability, at the touch of an intelligent button. Superhuman Innovation discusses how AI will serve the superstar innovators of tomorrow, by enabling them to see deeper insights and set sail for higher goals. It unearths a powerful five-pronged model which describes how AI enables innovation through the offerings of Speed (facilitating work processes), Understanding (revealing and mastering deep insights), Performance (customization of delivery to customers), Experimentation (the iterative process of reinvention and feedback) and Results (tangible, measurable and optimizable results). The book is supported by varied and innovative case studies from a variety of industries.
Author | : Enamul Haque |
Publisher | : Enamul Haque |
Total Pages | : 259 |
Release | : 2024-07-25 |
Genre | : Computers |
ISBN | : 1445263289 |
A Beginner's Guide to Large Language Models: Conversational AI for Non-Technical Enthusiasts Step into the revolutionary world of artificial intelligence with "A Beginner's Guide to Large Language Models: Conversational AI for Non-Technical Enthusiasts." Whether you're a curious individual or a professional seeking to leverage AI in your field, this book demystifies the complexities of large language models (LLMs) with engaging, easy-to-understand explanations and practical insights. Explore the fascinating journey of AI from its early roots to the cutting-edge advancements that power today's conversational AI systems. Discover how LLMs, like ChatGPT and Google's Gemini, are transforming industries, enhancing productivity, and sparking creativity across the globe. With the guidance of this comprehensive and accessible guide, you'll gain a solid understanding of how LLMs work, their real-world applications, and the ethical considerations they entail. Packed with vivid examples, hands-on exercises, and real-life scenarios, this book will empower you to harness the full potential of LLMs. Learn to generate creative content, translate languages in real-time, summarise complex information, and even develop AI-powered applications—all without needing a technical background. You'll also find valuable insights into the evolving job landscape, equipping you with the knowledge to pursue a successful career in this dynamic field. This guide ensures that AI is not just an abstract concept but a tangible tool you can use to transform your everyday life and work. Dive into the future with confidence and curiosity, and discover the incredible possibilities that large language models offer. Join the AI revolution and unlock the secrets of the technology that's reshaping our world. "A Beginner's Guide to Large Language Models" is your key to understanding and mastering the power of conversational AI. Introduction This introduction sets the stage for understanding the evolution of artificial intelligence (AI) and large language models (LLMs). It highlights the promise of making complex AI concepts accessible to non-technical readers and outlines the unique approach of this book. Chapter 1: Demystifying AI and LLMs: A Journey Through Time This chapter introduces the basics of AI, using simple analogies and real-world examples. It traces the evolution of AI, from rule-based systems to machine learning and deep learning, leading to the emergence of LLMs. Key concepts such as tokens, vocabulary, and embeddings are explained to build a solid foundation for understanding how LLMs process and generate language. Chapter 2: Mastering Large Language Models Delving deeper into the mechanics of LLMs, this chapter covers the transformer architecture, attention mechanisms, and the processes involved in training and fine-tuning LLMs. It includes hands-on exercises with prompts and discusses advanced techniques like chain-of-thought prompting and prompt chaining to optimise LLM performance. Chapter 3: The LLM Toolbox: Unleashing the Power of Language AI This chapter explores the diverse applications of LLMs in text generation, language translation, summarisation, question answering, and code generation. It also introduces multimodal LLMs that handle both text and images, showcasing their impact on various creative and professional fields. Practical examples and real-life scenarios illustrate how these tools can enhance productivity and creativity. Chapter 4: LLMs in the Real World: Transforming Industries Highlighting the transformative impact of LLMs across different industries, this chapter covers their role in healthcare, finance, education, creative industries, and business. It discusses how LLMs are revolutionising tasks such as medical diagnosis, fraud detection, personalised tutoring, and content creation, and explores the future of work in an AI-powered world. Chapter 5: The Dark Side of LLMs: Ethical Concerns and Challenges Addressing the ethical challenges of LLMs, this chapter covers bias and fairness, privacy concerns, misuse of LLMs, security threats, and the transparency of AI decision-making. It also discusses ethical frameworks for responsible AI development and presents diverse perspectives on the risks and benefits of LLMs. Chapter 6: Mastering LLMs: Advanced Techniques and Strategies This chapter focuses on advanced techniques for leveraging LLMs, such as combining transformers with other AI models, fine-tuning open-source LLMs for specific tasks, and building LLM-powered applications. It provides detailed guidance on prompt engineering for various applications and includes a step-by-step guide to creating an AI-powered chatbot. Chapter 7: LLMs and the Future: A Glimpse into Tomorrow Looking ahead, this chapter explores emerging trends and potential breakthroughs in AI and LLM research. It discusses ethical AI development, insights from leading AI experts, and visions of a future where LLMs are integrated into everyday life. The chapter highlights the importance of building responsible AI systems that address societal concerns. Chapter 8: Your LLM Career Roadmap: Navigating the AI Job Landscape Focusing on the growing demand for LLM expertise, this chapter outlines various career paths in the AI field, such as LLM scientists, engineers, and prompt engineers. It provides resources for building the necessary skillsets and discusses the evolving job market, emphasising the importance of continuous learning and adaptability in a rapidly changing industry. Thought-Provoking Questions, Simple Exercises, and Real-Life Scenarios The book concludes with practical exercises and real-life scenarios to help readers apply their knowledge of LLMs. It includes thought-provoking questions to deepen understanding and provides resources and tools for further exploration of LLM applications. Tools to Help with Your Exercises This section lists tools and platforms for engaging with LLM exercises, such as OpenAI's Playground, Google Translate, and various IDEs for coding. Links to these tools are provided to facilitate hands-on learning and experimentation.
Author | : Dizzy Davidson |
Publisher | : Pure Water Books |
Total Pages | : 95 |
Release | : 2024-08-26 |
Genre | : Computers |
ISBN | : |
Are you struggling to fully understand how AI can revolutionize your customer service? Are you looking for ways to enhance customer interactions and boost satisfaction? Look no further! “AI in Customer Service: Transforming Customer Experience for the Digital Age” is your ultimate guide to harnessing the power of AI to elevate your customer service game. This book provides a comprehensive overview of how AI technologies can be integrated into customer service operations to deliver exceptional experiences. Benefits of Reading This Book: Unlock the potential of AI to automate and streamline customer support. Learn how to personalize customer interactions using AI-driven insights. Discover tools and techniques for sentiment analysis and predictive analytics. Implement AI-powered chatbots and virtual assistants to provide 24/7 support. Enhance security with AI-based fraud detection systems. Expand your reach with multilingual support capabilities. This book is packed with practical examples, case studies, and actionable strategies that will help you understand and apply AI concepts effectively. Whether you’re a business owner, customer service manager, or tech enthusiast, this book offers valuable insights to stay ahead in the digital age. Why This Book is a Must-Read: Comprehensive Coverage From chatbots to predictive analytics, this book covers all essential AI applications in customer service. Real-World Examples to Learn from successful implementations and case studies. Actionable Insights to Get practical tips and strategies to apply AI concepts in your business. Future-Proof Your Skills to Stay updated with the latest trends and technologies in AI. Don’t miss out on the opportunity to transform your customer service with AI! Get your copy of “AI in Customer Service: Transforming Customer Experience for the Digital Age” today and start reaping the benefits of cutting-edge technology. Become knowledgeable about AI and lead your business into the future! Bullet Points 24/7 AI-Powered Support Personalized Customer Interactions Sentiment Analysis Tools Predictive Analytics for Proactive Support Voice and Virtual Assistants Self-Service Portals Fraud Detection Systems Multilingual Support Get this book now to unlock the full potential of AI in customer service and transform your customer experience for the digital age. Become an AI-savvy leader and drive your business to new heights.