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Tour Leadership and Management

Tour Leadership and Management
Author: Shailja Sharma
Publisher: SAGE Publications Pvt. Limited
Total Pages: 0
Release: 2019-01-17
Genre: Business & Economics
ISBN: 9789352807376

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This comprehensive and easy-to-understand textbook is specifically designed to meet the needs of students of Tourism and Travel Management who aspire to be successful tourism professionals. Written in an accessible style and offering clear and pragmatic guidance, Tour Leadership and Management is the outcome of the authors’ academic experience coupled with their interaction with numerous professionals and stakeholders from the tourism and hospitality industry. This unique textbook covers a wide array of tasks, responsibilities and practices of tour leadership using industry-related examples, varied case studies and numerous interactive illustrations. The book’s practice- oriented approach and dedicated focus on the techniques of tour management makes it an essential training tool that fills the existing content gap. It will benefits everyone who hopes to master the art of tour leadership and management and take it up as a profession. Key Points: • Collection of several real-time caselets exemplifying situations that professional tour managers face during their day-to-day functioning. • Practical orientation with Indian examples, hands-on exercises and industry insights. • Extensive illustrations for an interesting and engaging read.


Interpretation and Tour Leadership

Interpretation and Tour Leadership
Author: Nimit Chowdhary
Publisher: Goodfellow Publishers Ltd
Total Pages: 273
Release: 2022-06-27
Genre: Business & Economics
ISBN: 1911635972

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A complete manual to tour guiding based on the author’s first-hand experience of training more than 3000 tour guides. Packed with real life international case studies, each chapter follows a thorough pedagogic structure with features such as training objectives, key terms, theory highlights, assignments, further reading and links to videos.


Tourism Marketing

Tourism Marketing
Author: PRABHU TL
Publisher: NestFame Creations Pvt Ltd.
Total Pages: 168
Release:
Genre: Business & Economics
ISBN:

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The tourism industry is rapidly growing and jobs in tourism management are becoming highly sought after. Working in this sector will offer a huge range of interesting roles, such as meeting new people and the opportunity to travel. If you have a passion for all things travel related and you are a people person, then this type of profession will be ideal for you. Tourism management refers to everything that is related to the hospitality and travel industries. It offers extensive training opportunities for management positions in the travel, accommodations, and food industry. Tourism management can also include working in associations or agencies that are directly involved with tourism services. A bachelor’s degree in tourism management is a precondition for acquiring in-depth practical and theoretical knowledge in the field of administration and business management. The foundation course will also cover the basic principles of legal, economic, marketing, accounting, and finance as well as management in tourism, hotel management and hospitality management. Apart from the necessary qualifications, you must also set yourself apart from other candidates since tourism management is a fiercely competitive industry to work in. Even if you don’t have the formal qualifications to work in this sector, you can still work your way up to the managerial position after gaining experience. You can also work in an entry-level job in the travel and tourism industry and study tourism management on a part-time basis in order to get qualified and earn a higher salary. As a qualified tourism manager, you can work in a variety of jobs that are related to the tourist industry. Some of these are: Front desk clerk/receptionist Events manager Hotel or resort manager Housekeeper Tour operator Tourism marketing manager Travel agency manager Tourist Information Centre manager Accountant or sales manager Guest relations manager The duties associated with a tourism management job vary greatly from one business to another. In general, the main responsibilities are focuses on: Monitoring accounts and managing budgets Overseeing the day-to-day functions of businesses Managing staff Interviewing and training new staff Promoting tourism Ensuring customer satisfaction Maximising business revenue Taking part in financial planning Dealing with customer complaints or queries Marketing the business for the purpose of attracting tourists Keeping up-to-date with the emerging industry trends through attending seminars or doing online research Seeking ways to improve the company’s tourism-related activities The importance of tourism for every country in the world arises from the various benefits it offers to the host country. After all, tourism contributes to the country’s economic growth and development by bringing valuable benefits to the locals as well as to businesses.


Sustainability Leadership in Tourism

Sustainability Leadership in Tourism
Author: Florian Kaefer
Publisher: Springer Nature
Total Pages: 600
Release: 2022-08-31
Genre: Business & Economics
ISBN: 3031053141

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This professional guidebook highlights sustainable tourism development and management for businesses and destinations. It presents a unique collection of expert interviews, combined with latest insights and thoughts on the most relevant topics and trends linked to sustainability in tourism, sustainable business management, and destination development. This is a book which offers inspiring personal stories and reflections, and at the same time serves as essential know-how guide for busy tourism entrepreneurs, managers, and developers who care about business resilience and the well-being of destination communities.


Marketing Leadership in Hospitality and Tourism

Marketing Leadership in Hospitality and Tourism
Author: Stowe Shoemaker
Publisher: Prentice Hall
Total Pages: 662
Release: 2007
Genre: Business & Economics
ISBN: 9780131182400

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How do you gain a sustainable competitive advantage in today's global hospitality industry? Are there ways to attract and keep a customer over the course of a lifetime? Marketing Leadership in Hospitality and Tourism, Fourth Edition addresses the marketing strategies and tactics known to be effective in the industry such as strategic pricing and revenue management, customer loyalty programs, proven communication mixes, and more! Each chapter explores how to market services and the hospitality experience from both an academic and industry point of view. Case studies, international examples, web exercises and intriguing interviews help readers learn about marketing and also about the industry itself.


Handbook of Professional Tour Management

Handbook of Professional Tour Management
Author: Robert T. Reilly
Publisher:
Total Pages: 33
Release: 1982-07-01
Genre: Tour guides (Persons)
ISBN: 9780916032234

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Management and Leadership Development

Management and Leadership Development
Author: Christopher Mabey
Publisher: SAGE
Total Pages: 281
Release: 2007-12-12
Genre: Business & Economics
ISBN: 1849203555

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`This is the first really thought-provoking book that I have read on management development. It is a book primarily addressed to students, but in this field, we are all students. It merits a wide readership both among practising managers as well as among those responsible for developing them′ - Max Boisot, ESADE `Mabey and Finch-Lees inject a breath of fresh air into the management development field by expanding upon its heretofore functionalist base. They offer an informative critique of mainstream views, featuring alternative discourses to examine such hard questions as why management development hasn′t quite delivered on management′s considerable investment in it. As a veritable tour de force in its absorbing integration and review of a large tract of literature, the book informs both management scholars and practitioners what might be expected from management development′s intended but also unanticipated outcomes′ - Joe Raelin, Northeastern University `In a well-written, accessible and yet sophisticated text, Mabey and Finch-Lees show themselves to be as familiar with the latest in management development practice as they are with the sometimes arcane theoretical literature that surrounds it. Its great strength is to recognize the plurality of discourses - some overlapping and complementary, others distinct and oppositional - about the subject. This book can be recommended as a unique resource for students and scholars of management development′ - Chris Grey, University of Warwick This book represents a significant step forward in the theory of management and leadership development. It offers an international perspective in this era of globalisation and a new and questioning perspective on the common belief that leadership is something completely different to, and more important than, management. This book will be of great help to the serous theorist and researcher of management and leadership development. It is an invaluable point of reference for a broad range of theory and research in this area, which it summarises with admirable brevity and clarity′ - John G Burgoyne, Lancaster University Management School and Henley Management College Management development is a potent and high-profile human resource activity, involving some of the organizations′ key players and attracting huge hopes and investments from governments, organizations and individuals alike. Yet at several levels, the high expectations often remain unfulfilled. So why is this a subject and activity that continues to command such intense interest from scholars and practitioners alike? Chris Mabey and Tim Finch-Lees provide a fresh analysis of the concept and practice of management and leadership development (MLD). Grounded in research, the authors set out the current state of management and leadership development practices, before introducing readers to competing theories of MLD and offering them a more critical perspective. Throughout the book, ideas are illustrated by international case studies and vignettes that evoke the perceptions and interests of the whole range of stakeholders in the management development process. Management Development has been written for upper level undergraduate and masters level students pursuing courses in HRM, HRD, Leadership Development, Organizational Behaviour, Management, Organization Change, Personnel Management, and training and development modules.


Interpretation and Tour Leadership

Interpretation and Tour Leadership
Author: Nimit Chowdhary
Publisher:
Total Pages: 256
Release: 2022-04-28
Genre:
ISBN: 9781911635963

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Interpretation and Tour Leadership: Principles and Practices of Tour Guiding is a complete manual to tour guiding that is based on the author's first-hand experience of training more than 3000 tour guides. With a practical hands-on focus, it guides the reader through the key roles and responsibilities of a tour guide from interpretation techniques, leading visitors in difference scenarios, dealing tricky situations to setting up a tour guiding business.Packed with real life international case studies, each chapter follows a thorough pedagogic structure which includes features such as training objectives, key terms, theory highlights, assignments, further reading and links to videos.


Your First 90 Days Managing People

Your First 90 Days Managing People
Author: Dr. CK Bray
Publisher: Sourcebooks, Inc.
Total Pages: 167
Release: 2024-07-30
Genre: Business & Economics
ISBN:

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The 90-day plan for becoming the best boss you can be How do you run a big meeting? Help your employees meet their goals? Hire someone? Master these skills and more with this indispensable guide to the first 30, 60, and 90 days in your new management role. Jump into the job with confidence as you navigate the dos and don'ts of first-time managers, learn to communicate effectively, delegate responsibilities clearly, and build the 5 qualities all great bosses have. Take it step-by-step — This book is broken down into 4 sections: the basics of good management, fostering trust with your colleagues, implementing management strategies, and adapting those strategies as the business evolves. All forms of leadership — Expand your experience with techniques to help you address employee performance, stay open to feedback, manage stress, and balance your team's different skills—for the first 90 days and beyond. Real-life examples — See these tools in action with reassuring stories about other new managers and how they learned from their missteps and their wins. Learn how to be a respected and impactful leader with Your First 90 Days Managing People.


Tourism Management, Marketing, and Development

Tourism Management, Marketing, and Development
Author: Marcello M. Mariani
Publisher: Springer
Total Pages: 292
Release: 2016-04-29
Genre: Business & Economics
ISBN: 1137401850

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Companies and destinations in the tourism sector are confronted with increasing managerial challenges and have to deal with a competitive, turbulent, and fast-changing environment. The understanding that both tourism companies and destinations endowed with the best assets (natural and cultural) cannot survive the escalating international competition without good managerial practices, has provided significant momentum for the development of the disciplinary field of tourism management in the last three decades. This volume recognizes the relevance of travel, tourism, and tourism activities as major economic drivers in the contemporary global economy, with a specific focus on performance, strategies, and sustainability. It is the collective intellectual effort of a number of international scholars, who cultivate original research on tourism management from a variety of theoretical perspectives. Together, they outline the importance for tourism companies and destinations to achieve and maintain a sustained competitive advantage by embracing sustainability and a Triple Bottom Line (TBL) approach to performance.