Total Quality Management Through Productivity PDF Download
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Author | : H. Lal |
Publisher | : New Age International |
Total Pages | : 22 |
Release | : 2008 |
Genre | : Total quality management |
ISBN | : 8122422896 |
Download Organizational excellence through total quality management [electronic resource] Book in PDF, ePub and Kindle
About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.
Author | : David J. Sumanth |
Publisher | : CRC Press |
Total Pages | : 428 |
Release | : 1997-10-27 |
Genre | : Business & Economics |
ISBN | : 9781574440577 |
Download Total Productivity Management (TPmgt) Book in PDF, ePub and Kindle
Poised to influence innovative management thinking into the 21st century, Total Productivity Management (TPmgt), written by one of the pioneers of productivity management, has been a decade in the making. This landmark publication is the most extensive book available on the subject of total productivity management. At a time when downsizing and layoffs are the norm, this innovative and highly organized book shows you how to treat human resource situations with a caring, customer-oriented, yet competitive attitude through integration of technical and human dimensions. This book makes use of a set of proven models and provides a systematic framework and structure to link total productivity to an organization's profitability. Total Productivity Management describes the tasks required of all constituents in an understandable format that they can relate to and by which regards can be realized for performance in all resource categories including direct labor, administrative staff, managers, professional personnel, materials, liquid assets, technologies, energy, and other areas.
Author | : David L. Goetsch |
Publisher | : |
Total Pages | : 674 |
Release | : 1997 |
Genre | : Business & Economics |
ISBN | : 9780132325219 |
Download Introduction to Total Quality Book in PDF, ePub and Kindle
This book provides comprehensive coverage of the information students and practitioners need in order to be well-informed managers, technologists, engineers, supervisors, and employees in today's quality-oriented workplace.
Author | : Sunil Luthra |
Publisher | : CRC Press |
Total Pages | : 176 |
Release | : 2020-10-04 |
Genre | : Technology & Engineering |
ISBN | : 1000194493 |
Download Total Quality Management (TQM) Book in PDF, ePub and Kindle
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Author | : Vincent K. Omachonu |
Publisher | : Inst of Industrial Engineers |
Total Pages | : 298 |
Release | : 1991-01-01 |
Genre | : Political Science |
ISBN | : 9780898061130 |
Download Total Quality and Productivity Management in Health Care Organizations Book in PDF, ePub and Kindle
After examining the productivity and quality issues unique to the health-care industry, Omachonu moves on to total service quality management and productivity measurement. Managing productivity, profitability, and price recovery is thoroughly covered, taking into account issues such as physicians practice patterns and hospital efficiency. Omachonu wraps up with an examination of technology management in health-care organizations and the role of management engineers in total quality management in health care. Annotation copyrighted by Book News, Inc., Portland, OR
Author | : Johnson Edosomwan |
Publisher | : CRC Press |
Total Pages | : 406 |
Release | : 1995-06-16 |
Genre | : Business & Economics |
ISBN | : 1482273438 |
Download Integrating Productivity and Quality Management Book in PDF, ePub and Kindle
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical
Author | : Joel E. Ross |
Publisher | : Routledge |
Total Pages | : 568 |
Release | : 2017-10-06 |
Genre | : Business & Economics |
ISBN | : 1351407783 |
Download Total Quality Management Book in PDF, ePub and Kindle
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.
Author | : Joseph Prokopenko |
Publisher | : International Labour Organisation |
Total Pages | : |
Release | : 1996 |
Genre | : Business & Economics |
ISBN | : 9789221101666 |
Download Productivity and Quality Management Book in PDF, ePub and Kindle
Author | : Johnson Edosomwan |
Publisher | : CRC Press |
Total Pages | : 418 |
Release | : 1995-06-16 |
Genre | : Technology & Engineering |
ISBN | : 9780585376448 |
Download Integrating Productivity and Quality Management, Second Edition, Book in PDF, ePub and Kindle
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.
Author | : P. N. MUKHERJEE |
Publisher | : PHI Learning Pvt. Ltd. |
Total Pages | : 438 |
Release | : 2006-10-30 |
Genre | : Business & Economics |
ISBN | : 9788120330566 |
Download TOTAL QUALITY MANAGEMENT Book in PDF, ePub and Kindle
This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.