Time To Contact PDF Download
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Author | : Donna FLUSS |
Publisher | : AMACOM |
Total Pages | : 241 |
Release | : 2005-08-26 |
Genre | : Business & Economics |
ISBN | : 0814429084 |
Download The Real-Time Contact Center Book in PDF, ePub and Kindle
Companies looking for a competitive edge must convert their reactive, cost-laden contact programs into proactive, revenue-generating, "real-time" contact centres. Real-time is a big "buzzword" in the customer service field right now, and this book offers real, practical strategies for turning the call centre into a real-time operation that generates profits. These centres provide an outstanding customer experience, enhance loyalty, create new revenue, reduce expenses, and streamline the flow of information between the center and the rest of the company. "The Real-Time Contact Center" shows how to implement one.
Author | : Heiko Hecht |
Publisher | : Elsevier |
Total Pages | : 522 |
Release | : 2004-05-06 |
Genre | : Psychology |
ISBN | : 9780080481388 |
Download Time-to-Contact Book in PDF, ePub and Kindle
Time-to-contact is the visual information that observers use in fundamental tasks such as landing an airplane or hitting a ball. Time-to-contact has been a hot topic in perception and action for many years and although many articles have been published on this topic, a comprehensive overview or assessment of the theory does not yet exist. This book fills an important gap and will have appeal to the perception and action community. The book is divided into four sections. Section one covers the foundation of time-to-contact, Section two covers different behavioral approaches to time-to-contact estimation, Section three focuses on time-to-contact as perception and strategy, and Section four covers time-to-contact and action regulation.
Author | : Arthur John Martin |
Publisher | : |
Total Pages | : 412 |
Release | : 1905 |
Genre | : Great Britain |
ISBN | : |
Download The Sewage Problem: a Review of the Evidence Collected by the Royal Commission on Sewage Disposal Book in PDF, ePub and Kindle
Author | : Donna Fluss |
Publisher | : Amacom |
Total Pages | : 241 |
Release | : 2005 |
Genre | : Business & Economics |
ISBN | : 0814414435 |
Download The Real-Time Contact Center Book in PDF, ePub and Kindle
"The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.
Author | : American Institute of Chemical Engineers |
Publisher | : |
Total Pages | : 284 |
Release | : 1914 |
Genre | : Chemical engineering |
ISBN | : |
Download Transactions of the American Institute of Chemical Engineers Book in PDF, ePub and Kindle
Author | : |
Publisher | : |
Total Pages | : 606 |
Release | : 1924 |
Genre | : Vocational education |
ISBN | : |
Download Vocational Education Magazine Book in PDF, ePub and Kindle
Author | : Great Britain. Nautical Almanac Office |
Publisher | : |
Total Pages | : 572 |
Release | : 1886 |
Genre | : |
ISBN | : |
Download The Nautical Almanac and Astronomical Ephemeris Book in PDF, ePub and Kindle
Author | : |
Publisher | : |
Total Pages | : 658 |
Release | : 1913 |
Genre | : Electrical engineering |
ISBN | : |
Download Journal of Electricity, Power, and Gas Book in PDF, ePub and Kindle
Author | : New York (State). Public Service Commission. First District |
Publisher | : |
Total Pages | : 440 |
Release | : 1917 |
Genre | : Electrical engineering |
ISBN | : |
Download Report of the Public Service Commission for the First District of the State of New York Book in PDF, ePub and Kindle
Author | : Carl Sagan |
Publisher | : Simon and Schuster |
Total Pages | : 432 |
Release | : 2016-12-20 |
Genre | : Fiction |
ISBN | : 150117231X |
Download Contact Book in PDF, ePub and Kindle
Pulitzer Prize-winning author and astronomer Carl Sagan imagines the greatest adventure of all—the discovery of an advanced civilization in the depths of space. In December of 1999, a multinational team journeys out to the stars, to the most awesome encounter in human history. Who—or what—is out there? In Cosmos, Carl Sagan explained the universe. In Contact, he predicts its future—and our own.