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| Author | : Wouter Van Dooren |
| Publisher | : Routledge |
| Total Pages | : 209 |
| Release | : 2010-06-10 |
| Genre | : Business & Economics |
| ISBN | : 1134197020 |
Download Performance Management in the Public Sector Book in PDF, ePub and Kindle
Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.
| Author | : Marc Holzer |
| Publisher | : Routledge |
| Total Pages | : 550 |
| Release | : 2021-07-26 |
| Genre | : Political Science |
| ISBN | : 1000402193 |
Download The Public Productivity and Performance Handbook Book in PDF, ePub and Kindle
A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.
| Author | : Oliver James |
| Publisher | : Cambridge University Press |
| Total Pages | : 161 |
| Release | : 2020-06-25 |
| Genre | : Business & Economics |
| ISBN | : 1108787371 |
Download Behavioral Public Performance Book in PDF, ePub and Kindle
A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability.
| Author | : Deborah Blackman |
| Publisher | : Edward Elgar Publishing |
| Total Pages | : 352 |
| Release | : 2021-05-28 |
| Genre | : Political Science |
| ISBN | : 1789901200 |
Download Handbook on Performance Management in the Public Sector Book in PDF, ePub and Kindle
This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.
| Author | : Michael Pidd |
| Publisher | : Cambridge University Press |
| Total Pages | : |
| Release | : 2012-02-02 |
| Genre | : Business & Economics |
| ISBN | : 110737801X |
Download Measuring the Performance of Public Services Book in PDF, ePub and Kindle
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.
| Author | : Richard M. Walker |
| Publisher | : Cambridge University Press |
| Total Pages | : 0 |
| Release | : 2012-11-29 |
| Genre | : Business & Economics |
| ISBN | : 9781107411678 |
Download Public Management and Performance Book in PDF, ePub and Kindle
Public services touch the majority of people in advanced and developing economies on a daily basis: children require schooling, the elderly need personal care and assistance, rubbish needs collecting, water must be safe to drink and the streets need policing. In short, there is practically no area of our lives that isn't touched in some way by public services. As such, knowledge about strategies to improve their performance is central to the good of society. In this book, a group of leading scholars examine some of the most pressing issues in public administration, political science and public policy by undertaking a systematic review of the research literature on public management and the performance of public agencies. It is an important resource for public management researchers, policy-makers and practitioners who wish to understand the current state of the field and the challenges that lie ahead.
| Author | : Richard Kearney |
| Publisher | : Routledge |
| Total Pages | : 356 |
| Release | : 2018-03-05 |
| Genre | : Political Science |
| ISBN | : 042997759X |
Download Public Sector Performance Book in PDF, ePub and Kindle
Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
| Author | : Alessandro Hinna |
| Publisher | : Emerald Group Publishing |
| Total Pages | : 350 |
| Release | : 2016-04-12 |
| Genre | : Political Science |
| ISBN | : 1786351072 |
Download Governance and Performance in Public and Non-Profit Organizations Book in PDF, ePub and Kindle
Studies in Public and Non-Profit Governance (SPNPG) publishes in a growing area of governance research. SPNPG allows for the establishment of an engaged community of researchers. It contributes to the definition of the theoretical components that assign an innovation role to governance systems in public and non profit organizations.
| Author | : Martin Cole |
| Publisher | : John Wiley & Sons |
| Total Pages | : 304 |
| Release | : 2006-10-11 |
| Genre | : Business & Economics |
| ISBN | : 0470054522 |
Download Unlocking Public Value Book in PDF, ePub and Kindle
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
| Author | : Elaine Yi Lu |
| Publisher | : Routledge |
| Total Pages | : 204 |
| Release | : 2018-10-26 |
| Genre | : Political Science |
| ISBN | : 1315525712 |
Download Public Performance Budgeting Book in PDF, ePub and Kindle
Performance budgeting involves costs, from the drafting and passage of legal foundations, and the political capital and will to implement it, to training personnel to create a performance-oriented culture, and information technology requirements to track performance. Through comprehensive examination of performance budgeting laws, in-depth interviews of those practicing in government agencies, and quantitative survey analysis, Public Performance Budgeting examines the influence of performance measurement and evaluation on all phases of the budgeting process. Lu and Willoughby present original research and case studies to explore how performance is linked to public budgets and government results, its impacts on budgeting systems, and possible unintended consequences. A summary assessment of how performance measurement could and should play a role in furthering performance budgeting is explored in a concluding chapter. The first of its kind to spotlight budget practice through the lens of juvenile justice, this book is required reading for all those studying public budgeting, management, and policy.
