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The Handbook of Next-Generation Emergency Services

The Handbook of Next-Generation Emergency Services
Author: Barbara Kemp
Publisher: Artech House
Total Pages: 270
Release: 2021-02-28
Genre: Technology & Engineering
ISBN: 163081654X

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This exciting new resource comprehensively describes Next Generation Emergency Services. It will enable implementers, regulators, legal and technical professionals to understand how the introduction of this new approach to delivering emergency services will impact their work. Beginning with an overview of the field and explaining what will change as the transition is made from circuit-switched to IP-based networks, the book provides guidance and detail related to the technologies that enable Next Generation services; the current state of emergency services; how to plan and execute a move to a standards-compliant NG9-1-1 service including the network design, the operations and maintenance procedures, and the legal and regulatory requirements and mandates. This Handbook explains NG9-1-1 networks: functions that they provide; the environments in which they are implemented; and the process by which they can be built and maintained. It provides a comparison to Basic 9-1-1 and E9-1-1 systems that dominate the field of emergency services today. The reader is guided through an emergency call from its inception by the Caller to the Public Safety Answering Point (PSAP) Call Taker to Dispatch to First Responders, explaining how Basic 9-1-1, E9-1-1 and NG9-1-1 support each leg of this journey. Chapters explaining the underlying networks and the service standards provide details to those who need them for their daily work or as reference. Next Generation 9-1-1 services are carried over data networks that use the Internet Protocol (IP) to establish communications flows between the calling and called parties. These flows are created in a fundamentally different way than are those created on the circuit switched networks that carry Basic 9-1-1 and E9-1-1 calls. The differences between packet switched and circuit switched networks are explained and the challenges and opportunities offered by creating call flows using packet switched networks are also described.


Next Generation CERTs

Next Generation CERTs
Author: A. Armando
Publisher: IOS Press
Total Pages: 122
Release: 2019-09-25
Genre: Political Science
ISBN: 161499997X

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Emerging alongside the widespread adoption of networked information technologies, cybersecurity incidents represent a significant threat to our common well-being. The institutional construct of a Computer-Emergency Response Team (CERT) began to evolve thirty years ago as a response to security incidents in the nascent Internet. This book, Next Generation CERTs, presents papers arising from the NATO Advanced Research Workshop “New Generation CERT: from Response to Readiness - Strategy and Guidelines”, held in Chiavari, Italy, from 28 - 30 March 2017. The workshop enabled 38 leading experts from NATO members and affiliate states to discuss the limitations of current CERTs and identify the improvements that are likely to shape the CERTs of the future. After the workshop, participants were invited to submit the papers included here. The book is divided into 3 main sections: state of the art; next generation CERTs; and the experience of CERTs. A number of approaches are covered – technical, tactical, strategic – which could be applied to both civilian and military environments. Providing an insight into the likely future development of CERTs, the book will be of interest to all those involved in the field of cybersecurity.


Next-Generation Homeland Security

Next-Generation Homeland Security
Author: John Morton
Publisher: Naval Institute Press
Total Pages: 426
Release: 2012-10-15
Genre: Political Science
ISBN: 1612510892

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Security governance in the second decade of the 21st century is ill-serving the American people. Left uncorrected, civic life and national continuity will remain increasingly at risk. At stake well beyond our shores is the stability and future direction of an international political and economic system dependent on robust and continued U.S. engagement. Outdated hierarchical, industrial structures and processes configured in 1947 for the Cold War no longer provide for the security and resilience of the homeland. Security governance in this post-industrial, digital age of complex interdependencies must transform to anticipate and if necessary manage a range of cascading catastrophic effects, whether wrought by asymmetric adversaries or technological or natural disasters. Security structures and processes that perpetuate a 20th century, top-down, federal-centric governance model offer Americans no more than a single point-of-failure. The strategic environment has changed; the system has not. Changes in policy alone will not bring resolution. U.S. security governance today requires a means to begin the structural and process transformation into what this book calls Network Federalism. Charting the origins and development of borders-out security governance into and through the American Century, the book establishes how an expanding techno-industrial base enabled American hegemony. Turning to the homeland, it introduces a borders-in narrative—the convergence of the functional disciplines of emergency management, civil defense, resource mobilization and counterterrorism into what is now called homeland security. For both policymakers and students a seminal work in the yet-to-be-established homeland security canon, this book records the political dynamics behind the creation of the Department of Homeland Security, the impact of Hurricane Katrina and the ongoing development of what is now called the Homeland Security Enterprise. The work makes the case that national security governance has heretofore been one-dimensional, involving horizontal interagency structures and processes at the Federal level. Yet homeland security in this federal republic has a second dimension that is vertical, intergovernmental, involving sovereign states and local governments whose personnel are not in the President’s chain of command. In the strategic environment of the post-industrial 21st century, states thus have a co-equal role in strategy and policy development, resourcing and operational execution to perform security and resilience missions. This book argues that only a Network Federal governance will provide unity of effort to mature the Homeland Security Enterprise. The places to start implementing network federal mechanisms are in the ten FEMA regions. To that end, it recommends establishment of Regional Preparedness Staffs, composed of Federal, state and local personnel serving as co-equals on Intergovernmental Personnel Act (IPA) rotational assignments. These IPAs would form the basis of an intergovernmental and interdisciplinary homeland security professional cadre to build a collaborative national preparedness culture. As facilitators of regional unity of effort with regard to prioritization of risk, planning, resourcing and operational execution, these Regional Preparedness Staffs would provide the Nation with decentralized network nodes enabling security and resilience in this 21st century post-industrial strategic environment.


Introduction to Fire Protection and Emergency Services

Introduction to Fire Protection and Emergency Services
Author: Robert Klinoff
Publisher: Jones & Bartlett Publishers
Total Pages: 480
Release: 2013-12-02
Genre: Medical
ISBN: 128403299X

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Designed for use within courses based on the Fire and Emergency Services in Higher Education (FESHE) Principles of Emergency Services model curriculum, this new Fifth Edition will prepare readers for a career in the fire or emergency services. Introduction to Fire Protection and Emergency Services provides an overview of the fire service, from history and culture to the basics of chemistry and physics, fire protection systems, and strategic and tactical considerations for wildland or structural fires. The Fifth Edition has also been updated to include new or expanded coverage of risk management, Next Generation (NG) 9-1-1, the U.S. Fire Problem from local and federal perspectives, wildfire issues and the impacts of global warming, and much more.


Emergency Communications

Emergency Communications
Author: Linda K. Moore
Publisher: DIANE Publishing
Total Pages: 30
Release: 2010-10
Genre:
ISBN: 1437932916

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Contents: (1) Introduction: An Outdated System; (2) The Next Generation: NG9-1-1; (3) Summary of 911 Legislation and Policy: The 911 Act and FCC Regulations: FCC Study: The Hatfield Report; The ENHANCE 911 Act of 2004; The NET 911 Improvement Act of 2008; (4) Funding and Grants: Investment in Infrastructure: Wireless Devices; Local Networks; Call Centers; Interfaces with First Responders; Fed. Grants; (5) Creating the Base for Change: NG9-1-1 Transition: Dept. of Transport.; NG9-1-1 Transition: NENA; NG9-1-1 Transition: FCC; (6) The Potential Role of the Dept. of Homeland Security: National Emergency Commun. Plan; Regional Emergency Commun. Coord.; (7) Nat. Broadband Plan; (8) Congressional Policy for NG9-1-1. Illus.


Next Generation Supply Chains

Next Generation Supply Chains
Author: Rosanna Fornasiero
Publisher: Springer Nature
Total Pages: 298
Release: 2020-12-31
Genre: Technology & Engineering
ISBN: 3030635058

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This open access book explores supply chains strategies to help companies face challenges such as societal emergency, digitalization, climate changes and scarcity of resources. The book identifies industrial scenarios for the next decade based on the analysis of trends at social, economic, environmental technological and political level, and examines how they may impact on supply chain processes and how to design next generation supply chains to answer these challenges. By mapping enabling technologies for supply chain innovation, the book proposes a roadmap for the full implementation of the supply chain strategies based on the integration of production and logistics processes. Case studies from process industry, discrete manufacturing, distribution and logistics, as well as ICT providers are provided, and policy recommendations are put forward to support companies in this transformative process.


Internet Protocol-based Emergency Services

Internet Protocol-based Emergency Services
Author: Henning Schulzrinne
Publisher: John Wiley & Sons
Total Pages: 408
Release: 2013-05-28
Genre: Technology & Engineering
ISBN: 1119993849

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Written by international experts in the field, this book covers the standards, architecture and deployment issues related to IP-based emergency services This book brings together contributions from experts on technical and operational aspects within the international standardisation and regulatory processes relating to routing and handling of IP-based emergency calls. Readers will learn how these standards work, how various standardization organizations contributed to them and about pilot projects, early deployment and current regulatory situation. Key Features: Provides an overview of how the standards related to IP-based emergency services work, and how various organizations contributed to them Focuses on SIP and IMS-based communication systems for the Internet Covers standards, architecture and deployment issues International focus, with coverage of the major national efforts in this area Written by the experts who were/are involved in the development of the standards (NENA, EENA, 3GPP, IETF, ETSI, etc.) Accompanying website provides updates on standards and deployment (http://ip-emergency.net) This book is an excellent resource for vendors building software and equipment for emergency services, engineers/researchers engaged in development of networks and network elements and standardization, emergency services providers, standardization experts, product persons, those within the regulatory environment. Students and lecturers, infrastructure and application service providers will also find this book of interest.


Cultural Competency for Emergency and Crisis Management

Cultural Competency for Emergency and Crisis Management
Author: Claire Connolly Knox
Publisher: Routledge
Total Pages: 206
Release: 2020-03-27
Genre: Social Science
ISBN: 1000038971

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Disasters are complex and dynamic events that test emergency and crisis professionals and leaders – even the most ethical ones. Within all phases of emergency management, disasters highlight social vulnerabilities that require culturally competent practices. The lack of culturally respectable responses to diverse populations underscores the critical need for cultural competency education and training in higher education and practice. Using a case study approach that is both adaptable and practical, this textbook is an accessible and essential guide on what makes teaching effective in emergency and crisis management. Key Features An in-depth understanding of cultural competence makes it well suited for teaching effectively in emergency preparedness Expert guidance from leading authorities ensures a fresh perspective in various aspects of emergency and crisis management National and international emergency and crisis management case studies containing ground rules, a scenario, roles/actors, guiding questions, facilitator questions, and resources Pedagogy and andragogy theories that drive design and implementation Pre- and post-tests for each case study allow faculty and trainers to empirically measure the participants’ learning outcomes Short case study structure can be easily implemented in a course as a group discussion, group assignment, or individual assignment With unparalleled resources to reach every participant and facilitator, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities.


VoIP Emergency Calling

VoIP Emergency Calling
Author: Karl Heinz Wolf
Publisher: John Wiley & Sons
Total Pages: 242
Release: 2010-11-18
Genre: Technology & Engineering
ISBN: 0470976942

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This book provides a comprehensive view of the emerging standards for VoIP emergency calling from an International perspective In this book, the authors provide a treatment of the VoIP emergency calling process that is both comprehensive, looking at all aspects of emergency calling, and practical, providing technical details on how such functions can be implemented. In addition, the authors describe the standardization efforts of the Internet Engineering Task Force who are currently working to improve the situation for VoIP emergency calls. The book provides an overview of emergency calling with a particular focus on the ECRIT emergency calling architecture, and discusses considerations related to implementation, deployment, and regulation of next-generation emergency calling. It also takes a look at practical aspects of emergency calling, with a set of exercises to help the reader get familiar with the technologies involved. Key Features: Comprehensive view of emerging standards for VoIP emergency calling from an international perspective Practical guides for implementing the core of the emergency calling architecture Architectural, practical, and regulatory perspectives Written by experts working on the development of emergency calling architectures and its implementation Includes an accompanying website with open-source software packages (http://www.voip-sos.net/) This book will be an invaluable resource for product managers and developers, equipment vendors, network operators, emergency service providers, and telecommunications regulators. Industry professionals interested in standards compliance will also find this book of interest.