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| Author | : Jossey-Bass Publishers |
| Publisher | : Jossey-Bass |
| Total Pages | : 784 |
| Release | : 2002-01-24 |
| Genre | : Psychology |
| ISBN | : 9780787960834 |
| Author | : Kenneth Cloke |
| Publisher | : John Wiley & Sons |
| Total Pages | : 272 |
| Release | : 2002-02-28 |
| Genre | : Family & Relationships |
| ISBN | : 9780787959296 |
Sometimes it's necessary to push beyond the usual limits of themediation process to achieve deeper and more lasting change.Mediating Dangerously shows how to reach beyond technical andtraditional intervention to the outer edges and dark places ofdispute resolution, where risk taking is essential and fundamentalchange is the desired result. It means opening wounds and lookingbeneath the surface, challenging comfortable assumptions, andexploring dangerous issues such as dishonesty, denial, apathy,domestic violence, grief, war, and slavery in order to reach adeeper level of transformational change. Mediating Dangerously shows conflict resolution professionals howto advance beyond the traditional steps, procedures, and techniquesof mediation to unveil its invisible heart and soul and to revealthe subtle and sensitive engine that drives the process of personaland organizational transformation. This book is a major newcontribution to the literature of conflict resolution that willinspire and educate professionals in the field for years to come.
| Author | : Kenneth Cloke |
| Publisher | : Jossey-Bass |
| Total Pages | : 784 |
| Release | : 2001-09-20 |
| Genre | : Family & Relationships |
| ISBN | : 9780787961114 |
| Author | : Kenneth Cloke |
| Publisher | : Goodmedia Press |
| Total Pages | : 354 |
| Release | : 2021-11-30 |
| Genre | : |
| ISBN | : 9781732704695 |
This book assists aspiring mediators and organizational leaders in developing skills in conflict resolution and systems design, and to organizations, government agencies, and political advocacy groups in preventing and resolving conflicts.
| Author | : Kenneth Cloke |
| Publisher | : John Wiley & Sons |
| Total Pages | : 401 |
| Release | : 2011-04-08 |
| Genre | : Business & Economics |
| ISBN | : 1118010825 |
The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.
| Author | : Alison Love |
| Publisher | : Packt Publishing Ltd |
| Total Pages | : 152 |
| Release | : 2014-09-30 |
| Genre | : Business & Economics |
| ISBN | : 1783000678 |
If you are a manager who wants to develop their conflict management skills and gain a greater understanding on how meditation offers a clear framework for effective conflict resolution, this book is for you.
| Author | : Barbara Ashley Phillips |
| Publisher | : Jossey-Bass |
| Total Pages | : 0 |
| Release | : 2001-06-20 |
| Genre | : Psychology |
| ISBN | : 9780787955717 |
At last--the definitive one-stop guide for anyone who wants to know what mediation is and how it works. The Mediation Field Guide is a comprehensive primer that is filled with practical strategies for elevating conflict resolution to a process that can effectively resolve business, personal, community, and institutional disputes on multiple levels. Throughout the book, expert mediator Barbara Ashley Phillips provides insights into both the simplicity and complexity of the inner workings of mediation that will enable you to use the process with the skill and finesse of a professional mediator.
| Author | : Louisa Weinstein |
| Publisher | : Pearson UK |
| Total Pages | : 175 |
| Release | : 2018-08-02 |
| Genre | : Business & Economics |
| ISBN | : 1292220945 |
7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you’re new to the subject or an experienced practitioner. This books sets the out 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched. The 7 principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation: 1. Acknowledge the Conflict 2. Take Control: building resolution focussed conversations 3. Construct a Resolution with the Conflict Resolution Framework 4. Enable others’ Success 5. Build the Resolution Culture 6. Walk the Walk 7. Engage the safety net: When informal resolution doesn’t work 7 Principles of Conflict Resolution will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
| Author | : John Crawley |
| Publisher | : Nicholas Brealey |
| Total Pages | : 228 |
| Release | : 2011-06-17 |
| Genre | : Business & Economics |
| ISBN | : 1473644798 |
In recent years mediation has become an increasingly popular approach and powerful technique and has been used successfully in such areas as commercial disputes and customer complaints-handling. Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself. Packed with real-life examples and cases, it focuses on mediation's positive way of looking at conflict, how it injects a new dimension into people's "conflict zone", and outlines the qualities needed to be a mediating manager. Mediating managers become beacons of positive energy perceived as people capable of holding things together when others are "losing it". They are able to do this because they are enablers, not judge and jury, catalysts not fixers, encouragers not enforcers. Mapping out the overall steps of the mediation process, what mediating managers' core tasks are at each stage, the opportunities offered to those involved, and illustrating different key moments of effectively resolved workplace disputes, the book demonstrates how transferable mediation skills are and how they can be used in a wide range of workplace settings.
| Author | : Prudence B. Kestner |
| Publisher | : Jossey-Bass |
| Total Pages | : 324 |
| Release | : 2002 |
| Genre | : Business & Economics |
| ISBN | : |
This training package presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. The authors introduce a hands-on method of learning and teaching organizational conflict resolution through the use of exercises, quizzes, surveys, games, role plays, and other interactive techniques that can be used by anyone engaged in teaching or practicing conflict resolution. All of these exercises have been developed and applied in the real world.
