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The AI-Powered Workplace

The AI-Powered Workplace
Author: Ronald Ashri
Publisher: Apress
Total Pages: 178
Release: 2019-12-09
Genre: Computers
ISBN: 1484254767
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We are entering the next wave of digital transformation. Artificial intelligence has an ever-increasing significance in our daily lives, and there is no difference when it comes to our workplaces. It is up to you to choose how to utilize these new tools to sharpen your organization’s competitive advantage, improve your team’s well-being, and help your business thrive. In The AI-Powered Workplace, author Ronald Ashri provides a map of the digital landscape to guide you on this timely journey. You’ll understand how the combination of AI, data, and conversational collaboration platforms—such as Slack, Microsoft Teams, and Facebook Workplace—is leading us to a radical shift in how we communicate and solve problems in the modern workplace. Our ability to automate decision-making processes through the application of AI techniques and through modern collaboration tools is a game-changer. Ashri skillfully presents his industry expertise and captivating insights so you have a thorough understanding of how to best combine these technologies with execution strategies that are optimized to your specific needs. The AI-Powered Workplace is an essential technical, cultural, and business handbook that arms you with clear steps to redefine and improve how you get work done. Software is now a proactive workplace partner revolutionizing all aspects of our professional lives from how we collaborate in the digital sphere to the literal physical environments in which we operate our business. This book not only ensures that you do not get left behind, but that you are consistently light years ahead of the pack. What You'll Learn Learn how the introduction of AI-powered applications in the workplace replaces or augments our capabilities and enables activities that were not possible beforeRealize how the combination of AI, data, and messaging platforms (Slack, Microsoft Teams, Skype, WhatsApp) leads to a radical shift in how we communicate, collaborate, and solve problemsDevelop strategies for the digital transformation of organizations through the use of AI-powered applications (from simple chatbots to more complex conversational applications) that operate within messaging environments we use to collaborate with our colleagues dailyKnow the dangers and ethical questions that the introduction of these technologies can cause in the workplace Who This Book is For Professionals at all levels interested in learning how AI, conversational platforms, and data can change organizations, including but not limited to team leaders, managers, and CxOs

The AI-Powered Enterprise

The AI-Powered Enterprise
Author: Seth Earley
Publisher: LifeTree Media
Total Pages: 203
Release: 2020-04-28
Genre: Business & Economics
ISBN: 1928055524
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Learn how to develop and employ an ontology, the secret weapon for successfully using artificial intelligence to create a powerful competitive advantage in your business. The AI-Powered Enterprise examines two fundamental questions: First, how will the future be different as a result of artificial intelligence? And second, what must companies do to stake their claim on that future? When the Web came along in the mid-90s, it transformed the behavior of customers and remade whole industries. Now, as part of its promise to bring revolutionary change in untold ways to human activity, artificial intelligence—AI—is about to create another complete transformation in how companies create and deliver value to customers. But despite the billions spent so far on bots and other tools, AI continues to stumble. Why can't it magically use all the data organizations generate to make them run faster and better? Because something is missing. AI works only when it understands the soul of the business. An ontology is a holistic digital model of every piece of information that matters to the business, from processes to products to people, and it's what makes the difference between the promise of AI and delivering on that promise. Business leaders who want to catch the AI wave—rather than be crushed by it—need to read The AI-Powered Enterprise. The book is the first to combine a sophisticated explanation of how AI works with a practical approach to applying AI to the problems of business, from customer experience to business operations to product development.

AI in Talent Development

AI in Talent Development
Author: Margie Meacham
Publisher: Association for Talent Development
Total Pages: 185
Release: 2020-12-15
Genre: Business & Economics
ISBN: 1950496325
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Creating Transparent AI From agriculture to transportation, entertainment to medicine, and banking to social media, artificial intelligence (AI) is changing how humans do practically everything. We experience AI in our daily lives through our fitness trackers, home digital assistant systems, and curated news services, to name a few examples. For talent development, this is no different. The fields of artificial intelligence and talent development have been on a collision course for decades, and their convergence has already occurred. It has just taken many in our profession some time to recognize this fact. On the horizon, AI-powered innovations are transforming the workplace and the role of the talent development professional, affecting recruiting to training to compensation. As such, there are actions TD professionals should take now to prepare ourselves and our organizations for the evolving AI revolution. In AI in Talent Development, Margie Meacham describes the benefits, uses, and risks of AI technology and offers practical tools to strengthen and enhance learning and performance programs. In layman’s terms, Meacham demonstrates how we can free time for ourselves by employing a useful robot “assistant,” create a chatbot for specific tasks (such as a new manager bot, a sales coach bot, or new employee onboarding bot), and build personalized coaching tools from AI-processed big data. She concludes each of the six chapters with helpful tips and includes a resource guide with planning tools, templates, and worksheets. Meacham dispels fear of AI’s black box—the term used to describe its unknowability and opacity—and points out ways AI can help us be better at creativity and critical thinking, what we humans do best.

Working with AI

Working with AI
Author: Thomas H. Davenport
Publisher: MIT Press
Total Pages: 312
Release: 2022-09-27
Genre: Business & Economics
ISBN: 0262371197
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Two management and technology experts show that AI is not a job destroyer, exploring worker-AI collaboration in real-world work settings. This book breaks through both the hype and the doom-and-gloom surrounding automation and the deployment of artificial intelligence-enabled—“smart”—systems at work. Management and technology experts Thomas Davenport and Steven Miller show that, contrary to widespread predictions, prescriptions, and denunciations, AI is not primarily a job destroyer. Rather, AI changes the way we work—by taking over some tasks but not entire jobs, freeing people to do other, more important and more challenging work. By offering detailed, real-world case studies of AI-augmented jobs in settings that range from finance to the factory floor, Davenport and Miller also show that AI in the workplace is not the stuff of futuristic speculation. It is happening now to many companies and workers. These cases include a digital system for life insurance underwriting that analyzes applications and third-party data in real time, allowing human underwriters to focus on more complex cases; an intelligent telemedicine platform with a chat-based interface; a machine learning-system that identifies impending train maintenance issues by analyzing diesel fuel samples; and Flippy, a robotic assistant for fast food preparation. For each one, Davenport and Miller describe in detail the work context for the system, interviewing job incumbents, managers, and technology vendors. Short “insight” chapters draw out common themes and consider the implications of human collaboration with smart systems.

Artificial Intelligence for HR

Artificial Intelligence for HR
Author: Ben Eubanks
Publisher: Kogan Page Publishers
Total Pages: 273
Release: 2022-01-03
Genre: Business & Economics
ISBN: 1398604011
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Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization? This book provides the answers. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, artificial intelligence can add value throughout the work of HR professionals. Artificial Intelligence for HR demonstrates how to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice. Alongside coverage of employee engagement and recruitment, this second edition features new material on applications of AI for virtual work, reskilling and data integrity. Packed with practical advice, research and new and updated case studies from global organizations including Uber, IBM and Unilever, the second edition of Artificial Intelligence for HR will equip HR professionals with the knowledge they need to improve people operational efficiencies, and allow AI solutions to become enhancements for driving business success.

Artificial Intelligence for Learning

Artificial Intelligence for Learning
Author: Donald Clark
Publisher: Kogan Page Publishers
Total Pages: 313
Release: 2024-05-03
Genre: Business & Economics
ISBN: 1398615765
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With Artificial Intelligence (AI) creating huge opportunities for learning and employee development, how can learning professionals best implement the use of AI into their environment? Artificial Intelligence for Learning is the essential guide for learning professionals who want to understand how to use AI to improve all aspects of learning in organizations. This new edition debunks the myths and misconceptions around AI, discusses the learning theory behind generative AI and gives strategic and practical advice on how AI can be used. This book also includes specific guidance on how AI can provide learning support, chatbot functionality and content, as well as ideas on ethics and personalization. This book is necessary reading for all learning practitioners needing to understand AI and what it means in practice.

The Future of Work

The Future of Work
Author: Darrell M. West
Publisher: Brookings Institution Press
Total Pages: 223
Release: 2018-05-15
Genre: Education
ISBN: 0815732945
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Looking for ways to handle the transition to a digital economy Robots, artificial intelligence, and driverless cars are no longer things of the distant future. They are with us today and will become increasingly common in coming years, along with virtual reality and digital personal assistants. As these tools advance deeper into everyday use, they raise the question—how will they transform society, the economy, and politics? If companies need fewer workers due to automation and robotics, what happens to those who once held those jobs and don't have the skills for new jobs? And since many social benefits are delivered through jobs, how are people outside the workforce for a lengthy period of time going to earn a living and get health care and social benefits? Looking past today's headlines, political scientist and cultural observer Darrell M. West argues that society needs to rethink the concept of jobs, reconfigure the social contract, move toward a system of lifetime learning, and develop a new kind of politics that can deal with economic dislocations. With the U.S. governance system in shambles because of political polarization and hyper-partisanship, dealing creatively with the transition to a fully digital economy will vex political leaders and complicate the adoption of remedies that could ease the transition pain. It is imperative that we make major adjustments in how we think about work and the social contract in order to prevent society from spiraling out of control. This book presents a number of proposals to help people deal with the transition from an industrial to a digital economy. We must broaden the concept of employment to include volunteering and parenting and pay greater attention to the opportunities for leisure time. New forms of identity will be possible when the "job" no longer defines people's sense of personal meaning, and they engage in a broader range of activities. Workers will need help throughout their lifetimes to acquire new skills and develop new job capabilities. Political reforms will be necessary to reduce polarization and restore civility so there can be open and healthy debate about where responsibility lies for economic well-being. This book is an important contribution to a discussion about tomorrow—one that needs to take place today.

The AI Advantage

The AI Advantage
Author: Thomas H. Davenport
Publisher: MIT Press
Total Pages: 243
Release: 2019-08-06
Genre: Business & Economics
ISBN: 0262538008
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Cutting through the hype, a practical guide to using artificial intelligence for business benefits and competitive advantage. In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze—remember when it seemed plausible that IBM's Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: don't go for the “moonshot” (curing cancer, or synthesizing all investment knowledge); look for the “low-hanging fruit” to make your company more efficient. Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies won't replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (“analytics on steroids”), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise. Davenport describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.

Human + Machine

Human + Machine
Author: Paul R. Daugherty
Publisher: Harvard Business Press
Total Pages: 264
Release: 2018-03-20
Genre: Computers
ISBN: 1633693872
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AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on? In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate. Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business. Human + Machine provides the missing and much-needed management playbook for success in our new age of AI. BOOK PROCEEDS FOR THE AI GENERATION The authors' goal in publishing Human + Machine is to help executives, workers, students and others navigate the changes that AI is making to business and the economy. They believe AI will bring innovations that truly improve the way the world works and lives. However, AI will cause disruption, and many people will need education, training and support to prepare for the newly created jobs. To support this need, the authors are donating the royalties received from the sale of this book to fund education and retraining programs focused on developing fusion skills for the age of artificial intelligence.

The Work of the Future

The Work of the Future
Author: David H. Autor
Publisher: MIT Press
Total Pages: 189
Release: 2023-10-03
Genre: Business & Economics
ISBN: 0262547309
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Why the United States lags behind other industrialized countries in sharing the benefits of innovation with workers and how we can remedy the problem. The United States has too many low-quality, low-wage jobs. Every country has its share, but those in the United States are especially poorly paid and often without benefits. Meanwhile, overall productivity increases steadily and new technology has transformed large parts of the economy, enhancing the skills and paychecks of higher paid knowledge workers. What’s wrong with this picture? Why have so many workers benefited so little from decades of growth? The Work of the Future shows that technology is neither the problem nor the solution. We can build better jobs if we create institutions that leverage technological innovation and also support workers though long cycles of technological transformation. Building on findings from the multiyear MIT Task Force on the Work of the Future, the book argues that we must foster institutional innovations that complement technological change. Skills programs that emphasize work-based and hybrid learning (in person and online), for example, empower workers to become and remain productive in a continuously evolving workplace. Industries fueled by new technology that augments workers can supply good jobs, and federal investment in R&D can help make these industries worker-friendly. We must act to ensure that the labor market of the future offers benefits, opportunity, and a measure of economic security to all.