Terrific Five Star Customer Service PDF Download
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Author | : Stan Toler |
Publisher | : |
Total Pages | : 120 |
Release | : 2014-10-01 |
Genre | : Business & Economics |
ISBN | : 9781943140336 |
Download Terrific Five Star Customer Service Book in PDF, ePub and Kindle
In a time when good customer service is hard to find, Keith Hawk and Stan Toler raise the bar with the inspiring examples of some special people with Down syndrome. The principles gleaned from these loving, caring people will change the way you approach your customers?and make your business better.
Author | : Laurence Hatch |
Publisher | : Lulu.com |
Total Pages | : 133 |
Release | : 2008-09-14 |
Genre | : Business & Economics |
ISBN | : 0557004462 |
Download Keys to Terrific Customer Service (paperback) Book in PDF, ePub and Kindle
Keys to Terrific Customer Service is not just a motivational book like hundreds of other customer service books on the market. It is a serious textbook that analyzes all aspects of customer satisfaction, trends in modern high-tech service delivery, and new concepts of measuring customer wants and needs. KTTCS is an ideal, inspirational resource for any small business owner, customer service manager, quality assurance specialist, service process planner, customer relations supervisor, or business consultant. Over 165 topics are covered in remarkable detail with clear examples and action plans.
Author | : Lois Lowry |
Publisher | : HarperCollins |
Total Pages | : 181 |
Release | : 1983-04-27 |
Genre | : Juvenile Fiction |
ISBN | : 0547345062 |
Download Taking Care of Terrific Book in PDF, ePub and Kindle
Going to the park to broaden his horizons, fourteen-year-old babysitter Enid enjoys unexpected friendships with a bag lady and a black saxophonist.
Author | : Ted Coiné |
Publisher | : |
Total Pages | : 258 |
Release | : 2022-06-14 |
Genre | : Business & Economics |
ISBN | : 9781663240293 |
Download Five-Star Customer Service Book in PDF, ePub and Kindle
A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.
Author | : Meliza Bañales |
Publisher | : |
Total Pages | : |
Release | : 2015-07-15 |
Genre | : |
ISBN | : 9781940885292 |
Download Life Is Wonderful, People Are Terrific Book in PDF, ePub and Kindle
Author | : Anya Von Bremzen |
Publisher | : Workman Publishing |
Total Pages | : 436 |
Release | : 1995-01-01 |
Genre | : Cooking |
ISBN | : 9781563051722 |
Download Terrific Pacific Cookbook Book in PDF, ePub and Kindle
Offering more than 260 recipes, a collection of Thai, Vietnamese, Australian, Malaysian, and Indonesian dishes includes tropical fruits, traditional meats, aromatic soups, and fragrant seafood in treats such as Gingered Salmon Parcels, Shrimp and Shittake Ravioli, and Jasmine Jazz Tiramisu.
Author | : Stan Toler |
Publisher | : Harvest House Publishers |
Total Pages | : 162 |
Release | : 2016-04-01 |
Genre | : Religion |
ISBN | : 0736968237 |
Download Outstanding Leadership Book in PDF, ePub and Kindle
What makes a leader stand out? What are the keys to truly making a difference? And how can you become the influencer you were created to be? With more than 40 years of leadership experience, Stan Toler knows what it takes to empower people to reach organizational and personal goals. He cuts through the mystery and confusion and provides clear guidelines to help you accomplish vital leadership tasks, including... defining your vision, developing your plan, and communicating clearly to help people buy in to your shared goal overcoming common leadership challenges to create a culture of success building strong relationships and effective teams that make working hard worthwhile You'll find all the tools, tips, and practical guidance you need to help individuals and groups reach their highest potential and fulfill their God-given purpose.
Author | : Sophie Gilmore |
Publisher | : Greenwillow Books |
Total Pages | : 40 |
Release | : 2021 |
Genre | : Juvenile Fiction |
ISBN | : 9780063025189 |
Download Terrific! Book in PDF, ePub and Kindle
"Mandrill, Owl, Badger, Turtle, and Anteater try to find something terrific to do together, as they discover that Snake has different ideas"--
Author | : Michael Heppell |
Publisher | : Financial Times/Prentice Hall |
Total Pages | : 0 |
Release | : 2010 |
Genre | : Consumer satisfaction |
ISBN | : 9780273734383 |
Download 5 Star Service Book in PDF, ePub and Kindle
This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you · Delight your customers every time · Deliver remarkable results that will keep them coming back for more · Win more customers without spending a fortune · Get repeat orders and referrals from everyone you encounter Whether it’s studying the Disney parking system or enrolling students at colle≥ going behind the scenes in the world’s top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.
Author | : Stan Toler |
Publisher | : Harvest House Publishers |
Total Pages | : 160 |
Release | : 2015-12-01 |
Genre | : Religion |
ISBN | : 0736968229 |
Download Minute Motivators for Leaders Book in PDF, ePub and Kindle
You are a leader—people look to you to be an example, offer direction, and provide inspiration. But with so much to do, how can you keep fresh, focused, and excited about your opportunity to make a difference in people's lives? Bestselling author Stan Toler provides inspirational quotes, one-page gems of wisdom, and memorable taglines to fuel your passion and clarify your vision. You'll find plenty of helpful reminders that... Leaders are in the people business. As a leader, your primary function is not to buy, sell, or ply a trade. It is to understand and work with people. Bureaucrats run institutions. Leaders lead people. You can make the difference. Leadership is a team sport. Do more than direct individuals—build a team. This treasure of tried-and-true principles will be your on-the-go source for the motivation and encouragement you need be the effective leader you were created to be.