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Telling Your Hospital's Story

Telling Your Hospital's Story
Author: American Hospital Association
Publisher:
Total Pages:
Release: 1950
Genre:
ISBN:

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Telling Your Hospital's Story

Telling Your Hospital's Story
Author: American Hospital Association
Publisher:
Total Pages: 400
Release: 1950*
Genre:
ISBN:

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Mending Bodies, Saving Souls

Mending Bodies, Saving Souls
Author: Guenter B. Risse
Publisher: Oxford University Press
Total Pages: 747
Release: 1999-04-15
Genre: Medical
ISBN: 0199748691

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By chronicling the transformations of hospitals from houses of mercy to tools of confinement, from dwellings of rehabilitation to spaces for clinical teaching and research, from rooms for birthing and dying to institutions of science and technology, this book provides a historical approach to understanding of today's hospitals. The story is told in a dozen episodes which illustrate hospitals in particular times and places, covering important themes and developments in the history of medicine and therapeutics, from ancient Greece to the era of AIDS. This book furnishes a unique insight into the world of meanings and emotions associated with hospital life and patienthood by including narratives by both patients and care givers. By conceiving of hospitals as houses of order capable of taming the chaos associated with suffering, illness, and death, we can better understand the significance of their ritualized routines and rules. From their beginnings, hospitals were places of spiritual and physical recovery. They should continue to respond to all human needs. As traditional testimonials to human empathy and benevolence, hospitals must endure as spaces of healing.


No One Was Turned Away

No One Was Turned Away
Author: Sandra Opdycke
Publisher: Oxford University Press
Total Pages: 265
Release: 1999-02-25
Genre: History
ISBN: 0190283742

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No One Was Turned Away is a book about the importance of public hospitals to New York City. At a time when less and less value seems to be placed on public institutions, argues author Sandra Opdycke, it is both useful and prudent to consider what this particular set of public institutions has meant to this particular city over the last hundred years, and to ponder what its loss might mean as well. Opdycke suggests that if these public hospitals close or convert to private management--as is currently being discussed--then a vital element of the civic life of New York City will be irretrievably lost. The story is told primarily through the history of Bellevue Hospital, the largest public hospital in the city and the oldest in the nation. Following Bellevue through the twentieth century, Opdycke meticulously charts the fluctuating fortunes of the city's public hospital system. Readers will learn how medical technology, urban politics, changing immigration patterns, economic booms and busts, labor unions, health insurance, Medicaid, and managed care have interacted to shape both the social and professional environments of New York's public hospitals. Having entered the twentieth century with high hopes for a grand expansion, Bellevue now faces financial and political pressures so acute that its very future is in doubt. In order to give context to the Bellevue experience, Opdycke also tracks the history of a private facility over the same century: New York Hospital. By noting the points at which the paths of these two mighty institutions have overlapped--as well as the ways in which they have diverged--this book clearly and persuasively highlights the significance of public hospitals to the city. No One Was Turned Away shows that private facilities like New York Hospital have generally provided superb care for their patients, but that in every era they have also excluded certain groups. This exclusion has occurred for various reasons, such as patients' diagnoses, their social characteristics, behavior, or financial status--or simply because of a lack of unoccupied beds. Fortunately, however, year in and year out, Bellevue and its fellow public facilities have acted as the city's medical safety net. Opdycke's book maintains that public hospitals will be as essential in the future as they have been in the past. This is a thoughtful and well-written study that will appeal to anyone interested in the history of medicine, public policy, urban affairs, or the City of New York.


Covenant of Care

Covenant of Care
Author: Alan M. Kraut
Publisher: Rutgers University Press
Total Pages: 325
Release: 2006-12-20
Genre: Medical
ISBN: 0813542391

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Where were you born? Were you born at the Beth? Many thousands of Americans-Jewish and non-Jewish-were born at a hospital bearing the Star of David and named Beth Israel, Mount Sinai, or Montefiore. In the United States, health care has been bound closely to the religious impulse. Newark Beth Israel Hospital is a distinguished modern medical institution in New Jersey whose history opens a window on American health care, the immigrant experience, and urban life. Alan M. and Deborah A. Kraut tell the story of this important institution, illuminating the broader history of voluntary nonprofit hospitals created under religious auspices initially to serve poor immigrant communities. Like so many Jewish hospitals in the early half of the twentieth century, "the Beth" cared not only for its own community's poor and underprivileged, a responsibility grounded in the Jewish traditions of tzedakah ("justice") and tikkun olam ("to heal the world"), but for all Newarkers. Since it first opened its doors in 1902, the Beth has been an engine of social change. Jewish women activists and immigrant physicians founded an institution with a nonsectarian admissions policy and a welcome mat for physicians and nurses seeking opportunity denied them by anti-Semitism elsewhere. Research, too, flourished at the Beth. Here dedicated medical detectives did path-breaking research on the Rh blood factor and pacemaker development. When economic shortfalls and the Great Depression threatened the Beth's existence, philanthropic contributions from prominent Newark Jews such as Louis Bamberger and Felix Fuld, the efforts of women volunteers, and, later, income from well-insured patients saved the institution that had become the pride of the Jewish community. The Krauts tell the Beth Israel story against the backdrop of twentieth-century medical progress, Newark's tumultuous history, and the broader social and demographic changes altering the landscape of American cities. Today, the United States, in the midst of another great wave of immigration, once again faces the question of how to provide newcomers with culturally sensitive and economically accessible medical care. Covenant of Care will inform and inspire all those working to meet these demands, offering a compelling look at the creative ways that voluntary hospitals navigated similar challenges throughout the twentieth century.


The Complete Guide to Transforming the Patient Experience

The Complete Guide to Transforming the Patient Experience
Author: Gary Adamson
Publisher: HC Pro, Inc.
Total Pages: 163
Release: 2009-10
Genre: Business & Economics
ISBN: 1601466099

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The Complete Guide to Transforming the Patient Experience Gary Adamson; Sonia Rhodes Create exceptional healthcare experiences that improve market share. The patient experience impacts all areas of healthcare, including patient satisfaction, quality (as measured by HCAHPS), reputation, employee satisfaction, physician referrals, and, ultimately, the bottom line. This definitive resource for healthcare organizations, authored by two award-winning experience thinkers, delivers the proven solutions you need to create an exceptional and successful patient experience. The patient experience is your competition's #1 priority. Make it yours, too. Nearly 90% of senior healthcare executives say that improving patient experience is one of their top five priorities. That makes it your priority, too. Using examples from organizations that create successful healthcare experiences, The Complete Guide to Transforming the Patient Experience will give you the tools you need to: Assess your organization's patient experience Implement patient experience techniques in your own organization Market your new patient experience to improve market share Unite brand promise with brand experience The Complete Guide to Transforming the Patient Experience comes with a multi-media, interactive CD that includes a compilation of best practices, examples of experience initiatives, and ideas to inspire your own experience efforts. Take a look at the table of contents Chapter 1: Story in the Stone: The State of the Experience in Healthcare Chapter 2: Immerse Yourself: The Best Way to Learn About Experiences Chapter 3: An Experience Marriage: Marketing and Operations Together At Last Chapter 4: Experience Drivers: From the Inside Out and the Outside In Chapter 5: Stories Matter: How Leaders Can Convey Meaning and Drive Decisions Chapter 6: A Question of Greatness: Set a New Standard of Organizational Performance Chapter 7: Living Legends: Bring Mission, Vision, and Values to Life Chapter 8: Miniature Treasures, Epic Results: Create Memorable Symbols and Ceremonies Chapter 9: Setting the Stage: Turn Functional Facilities into Healing Spaces Chapter 10: The Fab Four: Develop, Gather, and Tell Your Stories--and Make them Legendary Chapter 11: Getting Real: Close the Gap Between Brand Promise and Brand Experience Who will benefit from this book? Improving the patient experience is everyone's job, and it starts with top-level executives, including CEOs, CFOs, COOs, chief medical and nursing officers, and chief marketing officers. This guide will also benefit marketing, advertising, and PR directors, and anyone involved with the patient experience.


Telling the Hospital Story

Telling the Hospital Story
Author: American Hospital Association
Publisher:
Total Pages:
Release: 2009
Genre: Community health services
ISBN:

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Unaccountable

Unaccountable
Author: Marty Makary
Publisher: Bloomsbury Publishing USA
Total Pages: 257
Release: 2013-10-15
Genre: Health & Fitness
ISBN: 1608198383

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Argues for more transparent, democratic and safer healthcare practices to keep patients better informed and hold poor-performing doctors and flawed systems accountable.


Life and Death

Life and Death
Author: Ina L. Yalof
Publisher: Random House (NY)
Total Pages: 392
Release: 1988
Genre: Medical
ISBN:

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No institution has so captivated and intrigued Americans as the hospital. It is where the miracles of modern medicine meet the mysteries of the human body. It is where life begins-- and often ends. It embodies our hopes and fears, our capacity for heroism and compassion. Now, based on an unforgettable series of first-person narratives, LIFE AND DEATH takes us behind the scenes for an intimate and inspiring look at one of the best hospitals in the country, New York's Columbia-Presbyterian. We witness the pressure-packed decision-making process of the hospital's elite heart transplant team; spend a morning in the delivery room as twelve new lives enter the world; share the emergency staff's struggle to care for one midsummer night's wounded in New York City. From the ravages of AIDS and cocaine to the rigors of internship to the remarkable redemptive powers of our great healers, LIFE AND DEATH captures the entire range of human experience -- the poignancy, pain, and humor that are all part of a day's work at this extraordinary institution.