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Telecom Management for Large Organizations

Telecom Management for Large Organizations
Author: Luiz Augusto de Carvalho
Publisher: iUniverse
Total Pages: 113
Release: 2017-10-27
Genre: Business & Economics
ISBN: 153203279X

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If you manage large telecommunications infrastructures, you know there are lots of moving parts to keep track ofand that failing to do so can lead to big problems. In Telecom Management for Large Organizations, youll learn about five key areas: the telecom manager, macro issues, telecom consulting, bills and billing processing, and the future. Luiz Augusto de Carvalho, who has more than twenty-five years of experience as a telecommunication engineer and business administrator, explains how telecom managers typically work as well as how to: do work efficiently and allocate resources; make quick assessments about telecom needs; determine when to seek help from external consultants; and resolve and navigate problems in the billing process. The author also explores the relative importance of auditing bills, why billing errors often go unresolved, and how to improve expense management. Reduce costs, enhance customer service, and prevent small problems from becoming big ones with the guidance in this practical telecom management guide.


Telecom Expense Management for Large Organizations

Telecom Expense Management for Large Organizations
Author: Claudio Basso
Publisher: iUniverse
Total Pages: 201
Release: 2014-01-24
Genre: Technology & Engineering
ISBN: 149172000X

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Managing telecom expenses is not easy; whats more, the larger the organization is, the more complicated that management gets. In Telecom Expense Management for Large Organizations, authors Luiz Augusto de Carvalho and Claudio Basso, who have each worked for more than a decade in the telecommunications industry, share their wealth of knowledge so you can slash expenses and manage business properly. This practical guide is divided into five sections: managerial issues, managerial processes, bill processing, traffic analysis and specific aspects. Each section builds upon the previous one, helping you contract and negotiate with telecom service providers; design a well-controlled telecom structure; oversee the inventory of assets and services; manage contracts, processes, and challenges; and process invoices and navigate auditing processes. This book discusses several techniques which will help you to organize the telecom cost/expenses management in your organization. Take control of your organizations future and plot a path that can help you enhance the quality of your telecom expenses management .


Handbook of Research on Telecommunications Planning and Management for Business

Handbook of Research on Telecommunications Planning and Management for Business
Author: Lee, In
Publisher: IGI Global
Total Pages: 1211
Release: 2009-03-31
Genre: Technology & Engineering
ISBN: 1605661953

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"This book provides original, in-depth, and innovative articles on telecommunications policy, management, and business applications"--Provided by publisher.


Telecom Management Crash Course

Telecom Management Crash Course
Author: P. J. Louis
Publisher: McGraw Hill Professional
Total Pages: 372
Release: 2002
Genre: Business & Economics
ISBN: 9780071386203

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Shows service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate.


Telecom Management Crash Course

Telecom Management Crash Course
Author: P. J. Louis
Publisher: McGraw-Hill Professional Publishing
Total Pages: 372
Release: 2002
Genre: Business & Economics
ISBN: 9780071386203

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Shows service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate.


Telecom Management for Call Centers

Telecom Management for Call Centers
Author: Luiz Augusto de Carvalho
Publisher: iUniverse
Total Pages: 221
Release: 2011-11-02
Genre: Business & Economics
ISBN: 1462056849

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Telecom Management for Call Centers offers a practical guide to addressing the most common issues faced by telecom management in large call-centers. This handbook was written primarily for the telecom manager; the techniques described here are practical and easily applicable, focusing on the issues the telecom manager faces in his or her daily operational work. The lessons learned by the professionals in this growing field are not often documented and shared. This guide provides documentation of this practical knowledge in a single volume, presented by telecom professionals Luiz Augusto de Carvalho and Olavo Alves Jr. It offers a general view of how telecom infrastructures in large call-centers should be planned, priced, negotiated and managed. It examines call-center operations and provides guidelines for cost management; traffic management; call-center infrastructure; transport networks; GSM gateways deployment; billing systems and auditing; dialer deployment. Carvalho and Alves also explore how to do the necessary calculations, prepare and use traffic matrixes, and map and analyze call-center traffic, including relevant case studies for all issues. Put your call center on the path to success using the advice and methods offered in Telecom Management for Call Centers.


Project Management for Telecommunications Managers

Project Management for Telecommunications Managers
Author: Celia Desmond
Publisher: Springer Science & Business Media
Total Pages: 277
Release: 2004
Genre: Business & Economics
ISBN: 1402077289

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This concise reference covers important aspects of project management. It explains many key concepts in layman's terms, provides tools for planning, organizing, tracking and managing projects and gives examples of various telecommunications projects from wireline and wireless providers, equipment vendors and component manufacturers.


The Telecom Handbook

The Telecom Handbook
Author: Jane Laino
Publisher: CRC Press
Total Pages: 347
Release: 2002-01-11
Genre: Computers
ISBN: 1482295555

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Whether you're an IT professional, a telecom professional, an office administrator, or just starting out in the business world, this book provides you with an organized, easy-to-use introduction to business telecommunications systems and services. It does


Planning, Negotiating, Implementing, and Managing Wide Area Networks

Planning, Negotiating, Implementing, and Managing Wide Area Networks
Author: Luiz Augusto de Carvalho
Publisher: iUniverse
Total Pages: 280
Release: 2009-09-30
Genre: Computers
ISBN: 9781440164231

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Luiz Augusto de Carvalho WANOPT Wide area network Specialist Benjamin Naude Magna international Telecommunications is usually responsible for a large percentage of the IT infrastructure costs, usually only surpassed by personnel. Therefore identifying savings, even small in terms of percentage in a large corporate network may mean hundreds of thousands of dollars per month. The techniques described in this book already helped and continuous helping hundreds of organizations to save millions of dollars with their telecommunications infra-structures. Contents Presents the concepts of the WAN design algorithms Provides practical examples of algorithms and demonstrates how to deploy them Discusses cases where the techniques described were deployed with favorable results Discusses negotiating and managerial strategies Presents a practical guide about how to implement and manage a large WAN


The ComSoc Guide to Managing Telecommunications Projects

The ComSoc Guide to Managing Telecommunications Projects
Author: Celia Desmond
Publisher: John Wiley & Sons
Total Pages: 212
Release: 2011-02-14
Genre: Computers
ISBN: 1118062965

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This pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management, the significance of project success to the companies, and the application of key project management processes within the telecom environment. Topics covered include: scope management, time management, cost management, procurement management, risk management, communications, quality, human resources, and Integration. It offers professionals a brief and accessible guide to managing telecommunication projects in the 21st century.