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| Author | : Elena Cavagnaro |
| Publisher | : Goodfellow Publishers Ltd |
| Total Pages | : 320 |
| Release | : 2018-04-30 |
| Genre | : Business & Economics |
| ISBN | : 1911396390 |
Based on theory and practice it analyses environmental, economic and social value in the hotel sector and overall hospitality industry, and what can be done to maximise the good for all the stakeholders in the long term.
| Author | : Miguel Angel Gardetti |
| Publisher | : Routledge |
| Total Pages | : 236 |
| Release | : 2017-09-08 |
| Genre | : Business & Economics |
| ISBN | : 1351285343 |
This ground-breaking research represents the most complete collection yet on how the hospitality industry is addressing sustainability and ethical issues. Covering supply chain management, innovative sustainability initiatives, CSR programmes, biologically-respectful tourism and Value Creation, Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry presents valuable global viewpoints on embedding sustainability into all aspects of the hospitality industry, and the impact this could have on transforming the sector into an advocate for more sustainable, eco-conscious tourism.The chapters in this edited collection span organizational governance, human rights and labour practices, environment and climate change, fair operating practices, stakeholder engagement, CSR and strategic management. The global reach of the collection brings case studies from China, the US, the UK, Mexico and Italy, while company case studies include Fairmont Luxury Hotels and Sextantio.Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry will be an essential read for academics researching the development of ethically-conscious and sustainable hospitality, and for hotel managers and group CEOs who want to know how sustainability and CSR can be embedded in their day-to-day operations.
| Author | : Ziouvelou, Xenia |
| Publisher | : IGI Global |
| Total Pages | : 237 |
| Release | : 2021-08-06 |
| Genre | : Business & Economics |
| ISBN | : 1799848442 |
A hyperconnected, constantly evolving world has emerged. A world where people (internet of people), things (internet of things), and data (internet of data) are linked together, shaping the global economy while demanding new, innovative approaches for value creation. The era of hyper-connectivity is no longer characterized by centralized firm-centric business structures and traditional intra-firm and inter-firm processes. Open, distributed ecosystemic formations have started to emerge, utilizing cutting edge technologies to harness the collective power, co-creation ability, and intelligence of the crowd, the data, and the environment in an open participatory value co-creation mode. However, the question has become whether the frameworks, models, and tools that organizations use to create value will remain the same in the new business environment and within the organizations themselves. Existing literature on ecosystems, business models, and business model innovation are starting to examine these aspects. Emerging Ecosystem-Centric Business Models for Sustainable Value Creation explores emerging technology-enabled ecosystems and ecosystem-centric business models in theory and practice, from a business and technological perspective, and in a range of industrial settings, aiming to contribute to the existing knowledge of innovative technology-advanced ecosystems and business models, facilitating their design, implementation, and sustainable value creation. It examines the dynamics of this technology-powered revolution and how it is influencing the foundations of value creation and business modeling in novel ecosystemic formations across the HMD triangle: human, machine, and data. The target audience of this book is researchers and professionals in the fields of innovation, business, and strategy as well as computer science and information technology, along with managers, executives, practitioners, researchers, academicians, and students interested in new ways to create value in emerging and future ecosystems via innovative ecosystem-centric business models and strategies.
| Author | : Rubee Singh |
| Publisher | : Springer Nature |
| Total Pages | : 229 |
| Release | : |
| Genre | : |
| ISBN | : 3031557794 |
| Author | : Huub Ruël |
| Publisher | : Emerald Group Publishing |
| Total Pages | : 332 |
| Release | : 2020-11-20 |
| Genre | : Business & Economics |
| ISBN | : 1839092653 |
The hospitality industry is major industry. Due a steady growth, by 2030 the hospitality and tourism industry is expected to provide 380 million jobs. This title explores the challenges presented including labor shortages, containing and reducing the ecological footprint, Over tourism, and a poor industry image.
| Author | : Sonja Brlečić Valčić |
| Publisher | : |
| Total Pages | : 14 |
| Release | : 2015 |
| Genre | : |
| ISBN | : |
The basic organizational goals of the going concern concept are focused on the creation and capture of value. Value creation and value delivery in the context of value retention can be achieved by establishing sustainable confidence between a customer, service provider and society. Therefore it is necessary to assess the ability of a company in the hotel industry to deliver value to the customer so that company value in the future can be increased and captured through customer satisfaction.Purpose - The purpose of this study is to analyze the elements that affect customer satisfaction and see how it reflects on the hotel industry. Focus is on highlighting the importance of the connection between customers, the hotel industry and society.Methodology - Guest satisfaction can be described as a condition where the guest's expectations have been met or exceeded over a lifetime of the service. To determine the relationship between guest satisfaction and value creation and capture, the design of a guest satisfaction surveying program has to be linked to cost-benefit analysis.Findings - Company value in the hotel industry is co-created by the customer and the company itself. Therefore, these co-created experiences between guests and the hotel are crucial for value creation and capture in the future. In addition, the findings in this paper show that in order to make value creation and capture sustainable, great attention must be devoted to environmental impact on the quality of life of tourists and host communities.Contribution - The definition of value creation and value capture concepts in the hotel industry and their interconnection with customer satisfaction.
| Author | : H. G. Parsa |
| Publisher | : CRC Press |
| Total Pages | : 368 |
| Release | : 2015-04-01 |
| Genre | : Business & Economics |
| ISBN | : 1482223325 |
A reference on sustainability, social responsibility, and green practices in hospitality and tourism, this book presents innovative research methods in sustainability, state-of-the-art research by leading internationally recognized scholars on this topic, providing an excellent source of quality research. Readers can expect to find several new ways
| Author | : Chris Laszlo |
| Publisher | : Routledge |
| Total Pages | : 169 |
| Release | : 2017-09-08 |
| Genre | : Business & Economics |
| ISBN | : 1351280066 |
A small but influential group of mainstream global industry leaders are now reinventing the role of business in society. They are shifting the focus away from minimizing negative impacts to offering new solutions to global problems that the public sector has been unable to tackle alone. In this new competitive environment, societal challenges such as climate change or the alleviation of global poverty are not only risks, but huge business opportunities, not only for niche players, but for mainstream business. These leaders are creating "Sustainable Value". They are creating it through the provision of value to both their shareholders and their stakeholders – an ever-growing list of diverse constituents impacted by the social, environmental, and financial performance of global business. In short, they are doing well by doing good. In this outstanding book, Chris Laszlo defines, illustrates, and shows how business can action 'Sustainable Value' in three profoundly different ways. First, a management fable looks at the experiences of a dynamic business leader as she grapples with the new business realities of managing stakeholder, as well as shareholder pressures. Second, with the real thing – inside stories from some of the largest corporations in the world that are successfully integrating sustainability into their core activities, not only from a sense of moral correctness, but because it makes good business sense. And, finally, with frameworks, tools, and methods that will make sustainable value creation concrete for business practitioners everywhere. This book is a masterful synthesis – part novel and part executive briefing – a refreshing kind of prophetic pragmatism, helping leaders anticipate and see the future in the context of the actual. In Sustainable Value Chris Laszlo speaks with resounding clarity to the living challenges, the real dilemmas, and haunting questions of CEOs everywhere.
| Author | : Willy Legrand |
| Publisher | : Routledge |
| Total Pages | : 503 |
| Release | : 2016-11-03 |
| Genre | : Business & Economics |
| ISBN | : 1317426584 |
Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways: Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies. New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality. Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.
| Author | : Willy Legrand |
| Publisher | : Routledge |
| Total Pages | : 389 |
| Release | : 2013-02-11 |
| Genre | : Business & Economics |
| ISBN | : 1136298142 |
Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.
