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Supply Chain Strategies

Supply Chain Strategies
Author: Tony Hines
Publisher: Routledge
Total Pages: 410
Release: 2004
Genre: Business & Economics
ISBN: 0750655518
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Highlighting some of the main challenges facing organizations, this text looks at how to select, design and implement successful supply chain strategies in an increasingly competitive environment. Each chapter discusses the issues in relation to previous literature, contemporary practices and the lessons to be learned from different industries where successful management of supply chains has improved organizational and industry level profitability. The text also includes numerous international case studies and vignettes that will cover different industries, thereby giving a wide-ranging, global approach to the topic.

Supply Chain Strategies

Supply Chain Strategies
Author: Tony Hines
Publisher: Routledge
Total Pages: 456
Release: 2014-01-10
Genre: Business & Economics
ISBN: 1136703969
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Supply Chain Strategies demonstrates how organizations must take strategic decisions in order to manage their supply chains to sustain competitiveness in the global economy. Whereas many textbooks on supply chain management focus on purchasing and operations, this new edition of Tony Hines' text focuses upon the direction-setting and efficient resource-allocation that organizations need to provide in order to satisfy their customers. Overcoming tensions between political, economic, technological, ethical and environmental considerations is shown to be vital to ensure a sensible strategy for managing the supply chain. This impressive text makes the most of integrated case studies to show how strategic thinking and supply chain management play out in the real world. As such, the book is ideal for courses on supply chain management - especially those which require a strategic element.

Supply Chain Strategies: Customer Driven and Customer Focused

Supply Chain Strategies: Customer Driven and Customer Focused
Author: Tony Hines
Publisher: Routledge
Total Pages: 416
Release: 2004-08-18
Genre: Business & Economics
ISBN: 1136360972
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Supply Chain Strategies: Customer Driven and Customer Focused highlights the main challenges facing organizations wanting to select, design and implement successful supply chain strategies in an increasingly global and competitive environment. The text features discussion questions at the end of each chapter to promote learning, and numerous industry examples to ilustrate key concepts within chapters. Each chapter discusses the issues in relation to previous literature, contemporary practices and the lesson to be learned from different industries where successful management of supply chains has improved organizational and industry level profitability. The text includes a number of industry examples, thereby giving a wide-ranging approach to the topic.

Customer-Oriented Global Supply Chains: Concepts for Effective Management

Customer-Oriented Global Supply Chains: Concepts for Effective Management
Author: Eyob, Ephrem
Publisher: IGI Global
Total Pages: 336
Release: 2012-03-31
Genre: Business & Economics
ISBN: 1466602473
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"This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.

Customer-Driven Supply Chains

Customer-Driven Supply Chains
Author: Andrew C. Lyons
Publisher: Springer Science & Business Media
Total Pages: 205
Release: 2012-01-05
Genre: Technology & Engineering
ISBN: 1846288762
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In recent years, the supply chain has become a key element to the survival and prosperity of organisations in different industry sectors. Organisations dealing in dynamic business environments demand supply chains that support the satisfaction of customer needs. The principles of lean thinking that once permeated standalone organisations have now been transferred to the supply chain, making imperative the development of innovative approaches to supply chain management. Customer-driven Supply Chains: Strategies for Lean and Agile Supply Chain Design reviews the concept of lean thinking and its relationship to other key initiatives associated with supply chain management. Detailed industrial case studies based on the authors’ experience illustrate the principles behind lean supply chains. Moreover, a series of diagrams are used to illustrate critical concepts and supply chain architectures. Special emphasis is placed on the importance of transferring lean principles from the organisational level to the supply chain level. The theory and principles behind lean supply chains are reviewed. Other concepts related to lean supply chains discussed in the book include: mass customisation, agility, information sharing and the bullwhip effect. A methodology used to measure the performance of supply chains is introduced; this methodology comprises the tools of decision timeline, data-flow diagramming, supply chain value stream mapping and a performance measurement scorecard. Readers will gain a clear picture of the competitive implications of lean supply chains. Customer-driven Supply Chains: Strategies for Lean and Agile Supply Chain Design will be a valuable resource of material to students studying supply chain/operations management as well as researchers in this field. Industry practitioners will learn how to develop sound supply chain strategies that can have a positive impact in their organisation.

Customer-Driven Disruption

Customer-Driven Disruption
Author: Suman Sarkar
Publisher: Berrett-Koehler Publishers
Total Pages: 193
Release: 2019-09-03
Genre: Business & Economics
ISBN: 1523099763
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Businesses worry about new technologies, but customers are the ultimate disruptors—Suman Sarkar offers bold strategies for making sure you understand your customers and keep up with their ever-changing needs. Disruption—the brutal roiling of markets, the decline of long-established brands and products, and the rise of new upstarts—drives business failure and success. Most people think technology causes disruption, but technology merely enables it. Changing customer needs cause disruptions, and too many businesses get caught unaware. Suman Sarkar offers proven strategies that will enable any business to stay radically close to its customers and address their evolving needs. He argues that businesses need to focus on existing customers first—research shows they're likely to spend more and are more profitable than new customers. Personalization is becoming important for the newer generations in both developed and developing markets, so Sarkar describes approaches to make them cost-effective. In our era of instant gratification, customers want what they want now—Sarkar explains how you can develop and deliver products and services faster than ever. And since a few bad Yelp reviews, social media posts, or angry tweets from customers can ruin you, Sarkar shows how to proactively make sure the quality of your products and services stays better than that of your competitors. The key to survival in this era of changing customer needs is to focus on and address them quickly so customers don't switch to the competition. Drawing on his experiences with leading companies worldwide, Sarkar offers five strategies and techniques that will keep you ahead of the curve.

Customer-Driven Strategy

Customer-Driven Strategy
Author: Thomas F. Wallace
Publisher: Wiley
Total Pages: 0
Release: 1992-09-01
Genre: Business & Economics
ISBN: 9780471132172
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This indispensable resource presents a straightforward technique to evolve a customer-driven perspective from new product development in order to effectively manage the supply chain. Explains how to leverage continuous improvement initiatives to attain higher levels of performance, create accurate performance measures and maximize the market impact of novel product releases. Includes examples from leading companies.

Supply Chain Management Strategy

Supply Chain Management Strategy
Author: Alexandre Oliveira
Publisher: Pearson Education
Total Pages: 177
Release: 2014
Genre: Business & Economics
ISBN: 0133764370
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Part of a brand-new series of cutting-edge supply chain guides, Supply Chain Management Strategy offers expert guidance for comparing and choosing supply chain models, implementing effective governance, and strategizing to enable sales growth, margin growth, and superior customer experience. Co-authored by pioneering supply chain management expert Alexandre Oliveira, this guide focuses on driving maximum business value from modern supply chain strategies and models. Oliveira and senior supply chain executive Anne Gimeno provide a comprehensive overview of the topic, detailed descriptions of each relevant model, and modern applications and best practices drawn from the experiences of the world's leading companies. Complementing theoretical texts, they offer deep insight into how these models are actually applied in the field. Coverage includes: Contemporary supply chain models, including adaptive, Triple-A, customer-driven, demand-driven, and resilient supply chains Assessing the strengths and weaknesses of each model in your unique context Implementing effective governance, including Sales and Operations Planning (SandOP), Integrated Business Planning (IBP), and Business Forecasting Capability (BFC) Reducing forecasting dependencies Performing effective supply chain continuity planning (BCP) Enabling growth in sales, revenue, and market share Accelerating revenue cycles and reducing lost sales Supporting marketing and sales initiatives Growing margins by reducing the cost of sales Balancing asset management, service level, cost structure, and other tradeoffs Delighting customers with the right service level at the right cost This guide's content will be exceptionally helpful for both practitioners and students, including participants in APICS and other leading certification programs.

The Market-driven Supply Chain

The Market-driven Supply Chain
Author: Robert Penn Burrows
Publisher: AMACOM Div American Mgmt Assn
Total Pages: 290
Release: 2012
Genre: Business & Economics
ISBN: 0814431631
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Customer demands for individual attention and specialized products are transforming commerce at every stage-including the supply chain. Today's highstakes economy requires dynamic, market-savvy sales and operations planning (SOP) to keep pace with accelerating service demands and response times. It's not as daunting as it sounds with the tools, tips, and case studies in The Market-Driven Supply Chain. This practical yet expansive book helps organizations transition from outdated supply-driven processes to new market-driven models. Readers learn how to: * Use robust analytics for conducting value segmentations and simulation analyses * Develop a customer-centric culture and a collaborative organizational structure * Dynamically rebalance the inventory mix to improve capacity and reduce costs * Retool 26 management processes to achieve market-savvy SOP Unlike other books that focus on only supply chain strategies or SOP or lean manufacturing, this book's sophisticated approach unifies all three areas, and it's the only one to explain how to operate in today's on-demand environment.

Customer Service Supply Chain Management

Customer Service Supply Chain Management
Author: Alexandre Oliveira
Publisher: FT Press
Total Pages: 205
Release: 2014-06-17
Genre: Business & Economics
ISBN: 0133764583
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DRIVE MORE VALUE FROM YOUR SUPPLY CHAIN BY IMPROVING THE WAY YOU MANAGE CUSTOMER SERVICE Optimize linked interactions across your entire customer service environment Implement customer-centric strategies, including customer-based supply chain segmentation and lifelong customer logistics management Use the business-driven customer service model to align customer services management to business goals, and measure your progress Customer Service Supply Chain Management offers expert guidance for managing your supply chain to deliver more innovative and profitable customer experiences. Pioneering supply chain management experts Alexandre Oliveira and Anne Gimeno provide a comprehensive overview of the topic, detailed descriptions of each high-value approach, and modern applications and best practices proven at leading companies worldwide. Complementing theoretical texts, they offer deep knowledge of how pioneering customer service management techniques are actually applied in the field. This book’s content will be exceptionally helpful to both practitioners and students in all areas of supply chain management, customer service, and marketing, including participants in leading certification programs. To build a truly customer-centric business, you must integrate, balance, and optimize four sets of relationships: product, customer, service, and process. By doing this, you empower your business to deliver the high-profit solutions your customers really want: personalized packages of products, services, support, education, and consulting. Customer Service Supply Chain Management offers a complete model and blueprint for achieving these goals. Global supply chain innovators Alexandre Oliveira and Anne Gimeno show how to systematically address key issues ranging from organizational structure, governance, and strategy to day-to-day tactics and operations. Oliveira and Gimeno help you assess where you stand now, identify gaps and priorities, and move rapidly towards greater effectiveness. They introduce realistic examples, applications, and best practices: all designed to help you translate theory into practice, and practice into profits. USE CUSTOMER SERVICE SUPPLY CHAIN MANAGEMENT TO: GROW SALES VOLUME: Increase market share Accelerate revenue cycles Reduce lost sales Support marketing and sales initiatives IMPROVE CUSTOMER EXPERIENCE: Add customer value Optimize cost to serve Deliver the right service at the right cost GROW MARGINS: Reduce cost of sales Improve asset management Balance service levels and cost structures