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Supply Chain Management in Services Industry

Supply Chain Management in Services Industry
Author: B. V. S. Prasad
Publisher:
Total Pages: 253
Release: 2009-10
Genre: Business logistics
ISBN: 9788131407561
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In today's competitive environment, services industries are facing the challenge of improving operational efficiencies and reducing cost, without negatively impacting customer service. Further challenges arise due to technology revolution, increasing customer expectations, frequently changing customer needs and a dynamic market scenario. In the highly competitive environment of today, new product development, marketing and promotion costs are increasing constantly. Services providers are recognised, because only in that area it is possible to reduce costs in the supply chain. To meet these challenges, services providers are beginning to implement Supply Chain Management practices (SCM), that create a balance between customer requirements and supply chain capabilities. SCM can bring reliability, responsiveness, consistency, flexibility, cost reduction and process efficiency. Traditionally, organisations were implementing SCM with the purpose of achieving operational efficiency and cost cutting. In today's competitive environment with increasing customer demands, organisations are looking for leveraging competitive advantage to deliver better customer service. When the internet and RFID (Radio Frequency Identification) technologies emerged, they brought a new dimension to SCM concept. Even though many software providers such as SAP, Oracle and IBM offer SCM concepts to the organisation, no one has a complete software package. This book explains how service chains differ from the traditional supply chain, and elaborates on the challenges in implementing SCM in the service industry. The book also focuses on the benefits of using the supply chain in service industries like financial, healthcare, postal and courier, retail, entertainment and tourism services.

Supply Chain Management

Supply Chain Management
Author: Mamun Habib
Publisher: Nova Science Publishers
Total Pages: 0
Release: 2016
Genre: Business logistics
ISBN: 9781634849876
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Supply Chain Management (SCM) has been widely researched in numerous application domains in manufacturing and service industries during the last decades. There are several attempts made by researchers and practitioners to appropriately define SCM and its applications. This book is comprised of twelve chapters. Chapter One develops a mathematical model in a four layer supply chain including supplier, manufacturer, distributor and customers using the product life cycle factors to obtain the optimal number of products and the fulfilment of an activity in product life cycle. Chapter Two presents a recent and exhaustive review on important integrated supply chain management problems and the current research on integration between different supply chain management functions. Chapter Three illustrates a comprehensive multi criteria decision making (MCDM) methodology for the selection of a third party logistics service provider. Chapter Four explains the capabilities of Google Spreadsheet as a tool, using its tool inventory distribution management, risk pooling and transhipment at retailer levels for integrated operation of the supply chain. Chapter Five describes the agent-based modelling approach to simulate the interaction and negotiation behaviour of palm oil supply chain (POSC) actors, which attempt to obtain highest added-value, but must consider overall supply chain profitability and sustainability. Chapter Six intends to signify the performance measurement practices in the industries and also presents the need of supply chain performance measurement in textile industry with a case study. In Chapter Seven, a generic method has been developed in order to assist and assess complex supply chain network design and analysis considering different types of uncertainty factors. Chapter Eight proposes a mathematical model to determine the optimal location for a warehouse. Several factors like locations of distributors, nature of demand etc. have been considered to formulate the optimisation model, which has been solved using differential evolution. Chapter Nine is a study of sport-related location and layout strategies as they relate to the location of a firm (i.e.: intermediate variables/functions, superior firm performance). Chapter Ten illustrates the various approaches to implement the green principles by different researchers. The main objective of the green supply chain management (GSCM) approach is to eliminate/ minimise the impact of the GHG emissions into the environment throughout the supply chain process. Chapter Eleven focuses on increasing the supply chain value by looking into the colour, image and typography of water product in influencing customers intention to purchase. Finally, Chapter Twelve aims to investigate scenarios for the new setting of the Center of Sterilized Material (CSMs) health system of Rio de Janeiro, Brazil. To build and evaluate scenarios for the CSMs, an exploratory methodology based on gravity centre approach for location of storage facilities and distribution of materials was adopted.

Competing Through Supply Chain Management

Competing Through Supply Chain Management
Author: David F. Ross
Publisher: Springer Science & Business Media
Total Pages: 379
Release: 2013-11-21
Genre: Business & Economics
ISBN: 1475748167
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SCM is one of the hottest topics in manufacturing and distribution, and like JIT and TQC it requires a corporate commitment. This book provides both fundamental principles of SCM as well as a set of guidelines to assist in practical application of SCM. It will be one of the first books on the market that deals exclusively with SCM and its application. Readers in the academic, management sciences, sales, marketing and government environments will find this book of particular interest.

Strategic Management of the Health Care Supply Chain

Strategic Management of the Health Care Supply Chain
Author: Eugene Schneller
Publisher: John Wiley & Sons
Total Pages: 390
Release: 2023-07-11
Genre: Medical
ISBN: 1119908612
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A systems approach to understanding the needs of today’s healthcare supply chain Strategic Management of the Healthcare Supply Chain offers a big-picture overview and a proven strategic framework for supply chain management in healthcare. It also addresses concrete strategies for risk management, partnerships, logistics, performance assessment, information technology, and beyond. Readers will gain a comprehensive understanding of the issues facing the healthcare supply chain and the opportunities that present themselves as we look toward the future. Written by a team of authors with both research expertise and practical experience in healthcare supply chain, this broad and impactful book teases out the complexities within the supply chain field and the healthcare ecosystem. The healthcare industry is evolving rapidly, and the role of the supply chain is shifting in response. Institutions and practitioners are collaborating more closely than ever with supply chain leaders. This shift introduces new opportunities and challenges at the level of healthcare delivery. Additionally, the role of supply chain in safeguarding the social determinants of health—food, transportation, critical health-related products—is rapidly expanding, especially in historically underserved populations. This revised edition takes a holistic approach to the needs of people and organizations, yielding strategies that will improve both economic and health outcomes. Gain the understanding you need to work toward building a mature supply chain organization Develop perspective on how the needs of the healthcare supply chain are shifting in the modern era Holistically assess supply chain performance and improve clinical, financial, and operational outcomes Identify opportunities to generate value, improve alliances, and cut costs This book will be of interest to graduate students in the health sector and supply chain programs, as well as working clinicians, health sector managers, and supply chain leaders. Policymakers looking to create a more resilient healthcare supply chain in the wake of COVID-19 will also find valuable insight inside.

Supply Chain Management

Supply Chain Management
Author: Dr. Md. Mamun Habib
Publisher: BoD – Books on Demand
Total Pages: 268
Release: 2011-09-12
Genre: Business & Economics
ISBN: 9533072504
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Supply Chain Management (SCM) has been widely researched in numerous application domains during the last decade. Despite the popularity of SCM research and applications, considerable confusion remains as to its meaning. There are several attempts made by researchers and practitioners to appropriately define SCM. Amidst fierce competition in all industries, SCM has gradually been embraced as a proven managerial approach to achieving sustainable profits and growth. This book "Supply Chain Management - Applications and Simulations" is comprised of twelve chapters and has been divided into four sections. Section I contains the introductory chapter that represents theory and evolution of Supply Chain Management. This chapter highlights chronological prospective of SCM in terms of time frame in different areas of manufacturing and service industries. Section II comprised five chapters those are related to strategic and tactical issues in SCM. Section III encompasses four chapters that are relevant to project and technology issues in Supply Chain. Section IV consists of two chapters which are pertinent to risk managements in supply chain.

The Essentials of Supply Chain Management

The Essentials of Supply Chain Management
Author: Hokey Min
Publisher: FT Press
Total Pages: 576
Release: 2015-05-23
Genre: Business & Economics
ISBN: 0134036409
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This is today's indispensable introduction to supply chain management for today's students and tomorrow's managers – not yesterday's! Prof. Hokey Min focuses on modern business strategies and applications – transcending obsolete logistics- and purchasing-driven approaches still found in many competitive books. Focusing on outcomes throughout, The Essentials of Supply Chain Management shows how to achieve continuous organizational success by applying modern supply chain concepts. Reflecting his extensive recent experience working with leading executives and managers, Min teaches highly-effective methods for supply chain thinking and problem-solving. You'll master an integrated Total System Approach that places functions like inventory control and transportation squarely in context, helping you smoothly integrate internal and external functions, and establish effective inter-firm cooperation and strategic alliances across complex supply chains. Coverage includes: Understanding modern sourcing, logistics, operations, sales, and marketing – and how they fit together Using modern supply chain methods to improve customer satisfaction and quality Working with cutting-edge supply chain technology and metrics Moving towards greater sustainability and more effective risk management Working with core analytical tools to evaluate supply chain practices and measure performance Legal, ethical, cultural, and environmental/sustainability aspects of modern supply chain operations How to build a career in global supply chain management The Essentials of Supply Chain Management will be an indispensable resource for all graduate and undergraduate students in supply chain management, and for every practitioner pursuing professional certification or executive education in the field.

Service Chain Management

Service Chain Management
Author: Christos Voudouris
Publisher: Springer Science & Business Media
Total Pages: 304
Release: 2007-12-18
Genre: Business & Economics
ISBN: 3540755047
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Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the BT experience and on associated research and development. Service chain management is looked at both from the enterprise perspective and from the standpoints of the service professional and customer. The focus is on real-world challenges.

Complexity Management in Supply Chains

Complexity Management in Supply Chains
Author: Thorsten Blecker
Publisher: Erich Schmidt Verlag GmbH & Co KG
Total Pages: 364
Release: 2006
Genre: Business logistics
ISBN: 9783503097371
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Supply chains are faced with a rising complexity with manifold effects. Because of the strong link between a supply chain's complexity and its efficiency, supply chain complexity management becomes a major challenge of today's business management. Therefore logistics and the supply chain management can play a significant role in mastering and managing complexity. The new book, edited by Thorsten Blecker and Wolfgang Kersten, is exemplifying the current progress in complexity management. Separate chapters are dedicated to clarify complexity management in transportation, networks and supply chains. It offers important insights of global and flexible network modelling to manage complexity, complexity in supply chains - developing human resource strategy, performance measurement of green supply chain management, complexity in transportation by means of containers and air-cargos. The volume, written by well-known experts of supply chain management from all over the world, shows applicable solutions, practical examples and use cases to illustrate complexity management and its application in logistics and supply chain management. It presents the central perspectives for a modern complexity management in supply chains. Therefore the book offers a fundamental understanding for workable complexity management concept their implementation to practitioners. The book offers fundamental insights into actual problems of an general complexity management concept and their implementation to practitioners in industry, logistics, management, service sector, research and apprenticeship. In addition to this it gives a valuable insight to the status of complexity management also for lecturers and students.

Operations, Logistics and Supply Chain Management

Operations, Logistics and Supply Chain Management
Author: Henk Zijm
Publisher: Springer
Total Pages: 734
Release: 2018-08-29
Genre: Technology & Engineering
ISBN: 3319924478
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This book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians. Operations and logistics are cornerstones of modern supply chains that in turn are essential for global business and economics. The composition, character and importance of supply chains and networks are rapidly changing, due to technological innovations such as Information and Communication Technologies, Sensors and Robotics, Internet of Things, and Additive Manufacturing, to name a few (often referred to as Industry 4.0). Societal developments such as environmental consciousness, urbanization or the optimal use of scarce resources are also impacting how supply chain networks are configured and operated. As a result, future supply chains will not just be assessed in terms of cost-effectiveness and speed, but also the need to satisfy agility, resilience and sustainability requirements. To face these challenges, an understanding of the basic as well as more advanced concepts and recent innovations is essential in building competitive and sustainable supply chains and, as part of that, logistics and operations. These span multiple disciplines and geographies, making them interdisciplinary and international. Therefore, this book contains contributions and views from a variety of experts from multiple countries, and combines management, engineering as well as basic information technology and social concepts. In particular, it aims to: provide a comprehensive guide for all relevant and major logistics, operations, and supply chain management topics in teaching and business practice address three levels of expertise, i.e., concepts and principles at a basic (undergraduate, BS) level, more advanced topics at a graduate level (MS), and finally recent (state-of-the-art) developments at a research level. In particular the latter serve to present a window on current and future (potential) logistics innovations in the different thematic fields for both researchers and top business practitioners integrate a textbook approach with matching case studies for effective teaching and learning discuss multiple international perspectives in order to represent adequately the true global nature of operations, logistics and supply chains.