Summary Of Difficult Conversations By Douglas Stone Bruce Patton Sheila Heen PDF Download
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| Author | : Douglas Stone |
| Publisher | : Penguin |
| Total Pages | : 401 |
| Release | : 2023-08-22 |
| Genre | : Psychology |
| ISBN | : 0593511697 |
Download Difficult Conversations Book in PDF, ePub and Kindle
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
| Author | : Douglas Stone |
| Publisher | : Penguin |
| Total Pages | : 351 |
| Release | : 2010-11-02 |
| Genre | : Psychology |
| ISBN | : 1101496762 |
Download Difficult Conversations Book in PDF, ePub and Kindle
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
| Author | : QuickRead |
| Publisher | : QuickRead.com |
| Total Pages | : 18 |
| Release | : |
| Genre | : Study Aids |
| ISBN | : |
Download Summary of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen Book in PDF, ePub and Kindle
Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. DISCLAIMER: This book summary is meant as a preview and not a replacement for the original work. If you like this summary please consider purchasing the original book to get the full experience as the original author intended it to be. If you are the original author of any book on QuickRead and want us to remove it, please contact us at [email protected].
| Author | : |
| Publisher | : Segalanya Digital |
| Total Pages | : 23 |
| Release | : 2024-07-15 |
| Genre | : Language Arts & Disciplines |
| ISBN | : |
Download Summary of Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen Book in PDF, ePub and Kindle
Book Description Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations.
| Author | : Douglas Stone |
| Publisher | : Penguin |
| Total Pages | : 370 |
| Release | : 2015-03-31 |
| Genre | : Business & Economics |
| ISBN | : 0143127136 |
Download Thanks for the Feedback Book in PDF, ePub and Kindle
The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.
| Author | : Susan Scott |
| Publisher | : Penguin |
| Total Pages | : 324 |
| Release | : 2004-01-06 |
| Genre | : Self-Help |
| ISBN | : 9780425193372 |
Download Fierce Conversations (Revised and Updated) Book in PDF, ePub and Kindle
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
| Author | : Paul Conti, MD |
| Publisher | : Sounds True |
| Total Pages | : 244 |
| Release | : 2021-10-05 |
| Genre | : Psychology |
| ISBN | : 168364736X |
Download Trauma: The Invisible Epidemic Book in PDF, ePub and Kindle
A Journey Toward Understanding, Active Treatment, and Societal Prevention of Trauma Imagine, if you will, a disease—one that has only subtle outward symptoms but can hijack your entire body without notice, one that transfers easily between parent and child, one that can last a lifetime if untreated. According to Dr. Paul Conti, this is exactly how society should conceptualize trauma: as an out-of-control epidemic with a potentially fatal prognosis. In Trauma: The Invisible Epidemic, Dr. Conti examines the most recent research, clinical best practices, and dozens of real-life stories to present a deeper and more urgent view of trauma. Not only does Dr. Conti explain how trauma affects the body and mind, he also demonstrates that trauma is transmissible among close family and friends, as well as across generations and within vast demographic groups. With all this in mind, Trauma: The Invisible Epidemic proposes a course of treatment for the seemingly untreatable. Here, Dr. Conti traces a step-by-step series of concrete changes that we can make both as individuals and as a society to alleviate trauma’s effects and prevent further traumatization in the future. You will discover: The different post-trauma syndromes, how they are classified, and their common symptomsAn examination of how for-profit health care systems can inhibit diagnosis and treatment of traumaHow social crises and political turmoil encourage the spread of group traumaMethods for confronting and managing your fears as they arise in the momentHow trauma disrupts mental processes such as memory, emotional regulation, and logical decision-makingThe argument for a renewed humanist social commitment to mental health and wellness It’s only when we understand how a disease spreads and is sustained that we are able to create its ultimate cure. With Trauma: The Invisible Epidemic, Dr. Conti reveals that what we once considered a lifelong, unbeatable mental illness is both treatable and preventable.
| Author | : Douglas Squirrel |
| Publisher | : IT Revolution |
| Total Pages | : 186 |
| Release | : 2020-05-12 |
| Genre | : Business & Economics |
| ISBN | : 1942788665 |
Download Agile Conversations Book in PDF, ePub and Kindle
A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.
| Author | : Adam Braun |
| Publisher | : Simon and Schuster |
| Total Pages | : 288 |
| Release | : 2015-02-03 |
| Genre | : Biography & Autobiography |
| ISBN | : 1476730636 |
Download The Promise of a Pencil Book in PDF, ePub and Kindle
This the story of how a young man turned $25 into more than 200 schools around the world and the guiding steps anyone can take to lead a successful and significant life. The author began working summers at hedge funds when he was just sixteen years old, sprinting down the path to a successful Wall Street career. But while traveling he met a young boy begging on the streets of India, who after being asked what he wanted most in the world, simply answered, "A pencil." This small request led to a staggering series of events that took the author backpacking through dozens of countries before eventually leaving one of the world's most prestigious jobs at Bain & Company to found Pencils of Promise, the organization he started with just $25 that has since built more than 200 schools around the world. This book chronicles the author's journey to find his calling, as each chapter explains one clear step that every person can take to turn your biggest ambitions into reality, even if you start with as little as $25. His story takes readers behind the scenes with business moguls and village chiefs, world-famous celebrities and hometown heroes. It is filled with compelling stories and shareable insights. All proceeds from this book support Pencils of Promise.
| Author | : Julie Zhuo |
| Publisher | : Penguin |
| Total Pages | : 290 |
| Release | : 2019-03-19 |
| Genre | : Business & Economics |
| ISBN | : 0735219567 |
Download The Making of a Manager Book in PDF, ePub and Kindle
Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
