Study Guide for Operations Management
Author | : Jay Heizer |
Publisher | : |
Total Pages | : 0 |
Release | : 2010 |
Genre | : |
ISBN | : 9780135107256 |
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Author | : Jay Heizer |
Publisher | : |
Total Pages | : 0 |
Release | : 2010 |
Genre | : |
ISBN | : 9780135107256 |
Author | : John Kamauff |
Publisher | : McGraw Hill Professional |
Total Pages | : 273 |
Release | : 2009-10-09 |
Genre | : Business & Economics |
ISBN | : 0071713182 |
The secrets to improving operations while maintaining the highest quality How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality—the secret to business success.
Author | : Jay Heizer |
Publisher | : Prentice Hall |
Total Pages | : 380 |
Release | : 2007-11 |
Genre | : |
ISBN | : 9780136126188 |
The study guide reinforces what is learned in class by providing students with practice problems and self-study quizzes.
Author | : David Bamford |
Publisher | : John Wiley & Sons |
Total Pages | : 224 |
Release | : 2010-02-09 |
Genre | : Business & Economics |
ISBN | : 0470685395 |
This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. "Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach - they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies". —Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA "This is an excellent concise text that introduces students to all of the key areas - it's an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses". —Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK "For today's or tomorrow's business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow". —Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK "This book combines technical theory 'book smarts' with real life experience 'street smarts' in a flowing read". —Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA
Author | : Brad Cleveland |
Publisher | : ICMI Press (International Customer Management Institute) |
Total Pages | : 474 |
Release | : 2004 |
Genre | : Business |
ISBN | : 9780970950758 |
This handbook is part two of ICMI's comprehensive, four-part series on call center management, which includes people management, operations management, customer relationship management, and leadership and business management. The Call Center Operations Management Handbook and Study Guide provides this solid foundation through an examination of key performance indicators, call center planning and management processes, call center technology and facilities management. The guide begins with an explanation of service level and response time -- key objectives that measure the accessibility of the center. A detailed examination of other key performance indicators follows. The third section of the guide provides an in-depth discussion of the planning and management processes upon which call center operations depend, including forecasting, staffing and scheduling. The guide then transitions from processes to technology with an integrated look at the technologies present in the best of today's centers. The guide closes with site selection, call center design, health and safety issues, and disaster recovery principles.
Author | : Steven A. Melnyk |
Publisher | : McGraw-Hill/Irwin |
Total Pages | : 0 |
Release | : 1996 |
Genre | : Business & Economics |
ISBN | : 9780256230093 |
Author | : Sang M. Lee |
Publisher | : |
Total Pages | : 204 |
Release | : 1994 |
Genre | : Production management |
ISBN | : |
Author | : BarCharts, Inc |
Publisher | : |
Total Pages | : 0 |
Release | : 2014-05-31 |
Genre | : Management |
ISBN | : 9781423220183 |
Quintessential reference to business operations filled with key terms, equations, graphs, processes, models, and more. A perfect tool for any student of business, working professional, or business owner. The business knowledge compressed into six pages can be found nowhere else for this price.
Author | : Roger G. Schroeder |
Publisher | : McGraw-Hill Companies |
Total Pages | : 796 |
Release | : 1985 |
Genre | : Business & Economics |
ISBN | : |
Author | : William Stevenson |
Publisher | : McGraw-Hill/Irwin |
Total Pages | : 0 |
Release | : 2008-11-13 |
Genre | : Production management |
ISBN | : 9780073364841 |