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Examining the Influence of Undergraduate Students' Perceptions of Academic Advising on Student-Institution Relationship Quality, Student Loyalty, and Enrollment Intentions

Examining the Influence of Undergraduate Students' Perceptions of Academic Advising on Student-Institution Relationship Quality, Student Loyalty, and Enrollment Intentions
Author: Linda Marie Hockaday
Publisher:
Total Pages: 192
Release: 2020
Genre: Counseling in higher education
ISBN:

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As higher education institutions continue to compete for a declining population of students (National Student Clearinghouse Research Center, 2019), an increased focus on retaining existing students is required to maintain current levels of undergraduate enrollment (Elliott & Shin, 2002; Habley, Bloom, & Robbins, 2012; Judson & Taylor, 2014; Schertzer & Schertzer, 2004, Vianden & Barlow, 2014). Predominant student retention models (Astin, 1965; Bean, 1985; Tinto, 1987, 1993) emphasize the interaction between students and institutional representatives as a primary factor influencing the student experience and student decisions to continue enrollment in future academic terms. Although academic advisors are the institutional representative most likely to interact with a student throughout the student's academic life, it is challenging to quantitatively examine the influence of academic advising on student persistence. Guided by the conceptual models for College Impact Theory (CIT), Social Exchange Theory (SET), Relationship Marketing Theory (RMT), and the Theory of Planned Behavior Theory (TPB), the current study examined the influence of perceptions of the academic advising experience on student-institution relationship quality, student loyalty to the institution, and student enrollment intentions. Based on theory and prior research, an a priori hypothesized structural equation model (SEM) was constructed. The purpose of this study was to test the hypothesized structural model. Data were collected via a self-administered online survey completed by undergraduate, degree seeking students, over the age of 18, who were enrolled at the main campus of a large, Midwestern, 4-year, public institution of higher education (N = 10,809; n = 685). SEM analysis using maximum likelihood (ML) estimation was performed to a) assess the overall fit of the hypothesized structural model to the sample data; b) determine the amount of variance in all endogenous variables that could be explained by the hypothesized structural model; and c) identify the direct, indirect, and total effects among the variables included in the hypothesized structural model. The hypothesized structural model exhibited poor overall model fit and post-hoc model modifications were made. Results of the SEM analysis on the final model using IBM SPSS AMOS version 25 software revealed several interesting findings. Most noteworthy was the finding that perceptions of the academic advising experience had a statistically significant effect on student enrollment intentions via the mediating effect of student-institution relationship quality. In order to support the role that academic advising plays in the development of a positive student-institution relationship, it is recommended that institutional leaders explore and implement policies and procedures that support a positive academic advising experience for all students. For open access institutions, specifically, institutions should take steps to manage advisor to advisee caseloads with an understanding that their students may be academically underprepared, unsure of career goals, and/or have limited understanding of college processes and procedures (Klempin & Karp, 2018). Recommendations for future research include focusing on re-specifying, retesting, and cross-validating the hypothesized model.


Student Perceptions of Academic Advisement at a Public Suburban Community College

Student Perceptions of Academic Advisement at a Public Suburban Community College
Author: Amanda Fox
Publisher:
Total Pages: 0
Release: 2022
Genre:
ISBN:

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This research study examined student perceptions of advisement experiences with a primary role advisor in a centralized advising office. The intent was to explore the connection between academic advising and student connectedness to the institution. This study utilized Tinto's theory of student departure to provide an understanding of how student success can be impacted by institutional relationships, particularly in a community college environment. Tinto asserted that a student's decision to stay or depart from an institution was largely impacted by interactions and relationships between the student and other members of the institution (Tinto, 1975). This study aimed to explore students' perceptions of effective advising strategies and barriers, which may have contributed to their retention and persistence. This study utilized a qualitative case study approach, guided by three research questions. Data collected consisted of observations, interviews, and artifacts. Data analysis explored thematic connections linking student advising and student support experiences to overall institutional connectedness. The findings of this study can be used to inform future decision making about the delivery of advising services, specifically focusing on the needs of community college students.


Perceptions of Faculty Advising

Perceptions of Faculty Advising
Author: Runie J. Mensche
Publisher:
Total Pages: 230
Release: 2021
Genre: Academic achievement
ISBN:

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This research study aimed to explore the perceptions and lived experiences of students and faculty advisors of academic advising practices. This qualitative phenomenological study utilized Tinto's (1975, 2012, 2013) theories of student retention and departure and Astin's (1984) theory of student involvement as frameworks in understanding how retention rates and student success are connected to ineffective or quality faculty advising practices. Four research questions served as a guide for this study. The research questions addressed how student participants and faculty advisors described effective academic advising practices and barriers to retention and faculty advisor issues. Individual interviews with students and faculty advisors were used to gather data. Four themes emerged from the interviews: it [faculty advising] is all about communication and relationships, personalized intentionality, we don't do prescriptive advising here, and this is not enough. Although a link between persistnence and advising has been established, there is a need to research further academic advising approaches from a faculty member perspective. Student participants expressed communication, trustworthiness, approachability, and transparency as means to provide effective advising. Faculty advisors expressed institutional barriers such as a lack of professional development hindering their ability to provide quality advising service. The data gathered in this study may influence higher education professionals' understanding of how faculty advising contributes to an institution's retention and persistence initiatives.


Academic Advising Approaches

Academic Advising Approaches
Author: Jayne K. Drake
Publisher: John Wiley & Sons
Total Pages: 304
Release: 2013-08-14
Genre: Education
ISBN: 1118416031

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Strong academic advising has been found to be a key contributor to student persistence (Center for Public Education, 2012), and many are expected to play an advising role, including academic, career, and faculty advisors; counselors; tutors; and student affairs staff. Yet there is little training on how to do so. Various advising strategies exist, each of which has its own proponents. To serve increasingly complex higher education institutions around the world and their diverse student cohorts, academic advisors must understand multiple advising approaches and adroitly adapt them to their own student populations. Academic Advising Approaches outlines a wide variety of proven advising practices and strategies that help students master the necessary skills to achieve their academic and career goals. This book embeds theoretical bases within practical explanations and examples advisors can use in answering fundamental questions such as: What will make me a more effective advisor? What can I do to enhance student success? What conversations do I need to initiate with my colleagues to improve my unit, campus, and profession? Linking theory with practice, Academic Advising Approaches provides an accessible reference useful to all who serve in an advising role. Based upon accepted theories within the social sciences and humanities, the approaches covered include those incorporating developmental, learning-centered, appreciative, proactive, strengths-based, Socratic, and hermeneutic advising as well as those featuring advising as teaching, motivational interviewing, self-authorship, and advising as coaching. All advocate relationship-building as a means to encourage students to take charge of their own academic, personal, and professional progress. This book serves as the practice-based companion to Academic Advising: A Comprehensive Handbook, also from NACADA. Whereas the handbook addresses the concepts advisors and advising administrators need to know in order to build a success advising program, Academic Advising Approaches explains the delivery strategies successful advisors can use to help students make the most of their college experience.


Rethinking College Student Retention

Rethinking College Student Retention
Author: John M. Braxton
Publisher: John Wiley & Sons
Total Pages: 166
Release: 2013-10-21
Genre: Education
ISBN: 1118415663

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Drawing on studies funded by the Lumina Foundation, the nation's largest private foundation focused solely on increasing Americans' success in higher education, the authors revise current theories of college student departure, including Tinto's, making the important distinction between residential and commuter colleges and universities, and thereby taking into account the role of the external environment and the characteristics of social communities in student departure and retention. A unique feature of the authors' approach is that they also consider the role that the various characteristics of different states play in degree completion and first-year persistence. First-year college student retention and degree completion is a multi-layered, multi-dimensional problem, and the book's recommendations for state- and institutional-level policy and practice will help policy-makers and planners at all levels as well as anyone concerned with institutional retention rates—and helping students reach their maximum potential for success—understand the complexities of the issue and develop policies and initiatives to increase student persistence.


Impact of Faculty Advisor Perceptions of Academic Advising and Effects on Advising Process at a Medium-sized North-East Regional Undergraduate College

Impact of Faculty Advisor Perceptions of Academic Advising and Effects on Advising Process at a Medium-sized North-East Regional Undergraduate College
Author: Brian D. Walton
Publisher:
Total Pages: 0
Release: 2022
Genre: College costs
ISBN:

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In the dynamic educational environment, college and university leaders are feeling more pressure from federal and state funding agencies to justify the rising cost in college education. A major influence in student success is the ability of students to develop attainable educational and career goals. College administrators put academic advisors in place to help shape and advance these goals and to give students additional support. A strong emphasis is put on the importance of academic advising. The research study sought to examine what can be learned from individual interviews with exemplar academic advisors to improve the academic advising process. The research study specifically explored how exemplar faculty's perceptions of academic advising impact the advising process at North Atlantic Technical College (pseudonym). To answer this question, the exemplar advisors detailed their perceptions of the tools, training, and education they have and use toward carrying out the advising process. Participants also described what barriers and supports are in place to determine how their perceptions of academic advising impact the outcome at North Atlantic Technical College. The research design used was an interview-based basic qualitative study to build on previous studies of academic advising by reviewing the literature on what should happen throughout the advising process and which skills and tools the advisor uses to assist students in navigating through academic, career, and personal objectives. Findings within the study identify advisor perceptions of the academic advising process and bridge the gaps between understanding and inefficiency in the advising processes. Applying such understanding may prove advantageous for both students and advisors by (1) elevating retention for the college/university, and (2) successfully guiding the student toward earning a college degree.


How Interactions with an Academic Advisor Influence the Self-efficacy of Online and Distance Education Students

How Interactions with an Academic Advisor Influence the Self-efficacy of Online and Distance Education Students
Author: Tonya Renae Fulk
Publisher:
Total Pages: 0
Release: 2023
Genre: Adult students
ISBN:

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Institutions of higher education are experiencing an increasing number of students enrolling in online or distance education courses. The majority of these students are adult learners. The increase in enrollment is beneficial to institutions of higher education, but it is overshadowed by the low degree completion rate for online and distance education learners. Academic advisors play a crucial role in guiding students to degree completion. While there has been research on the potential contributing factors in online and distance education student retention, the research has been lacking in how communications with academic advisors may influence students’ levels of self-efficacy. The purpose of this qualitative case study was to examine the perceptions of online and distance education adult learners’ interactions with their academic advisors and how these interactions influenced their level of self-efficacy and persistence to degree completion. The researcher conducted semistructured interviews with current and recent graduates of an online or distance education program. Semistructured interviews were also conducted with current academic advisors of online and distance education students. The data revealed that interactions with academic advisors played a vital role in students’ levels of self-efficacy. Three key themes emerged from the data as contributing factors to student self-efficacy and their interactions with academic advisors: Communication-Immediacy/Individualized Advisement, Relationships-Sense of Community, and Academic Advisor Influence-Student Self-Efficacy. Developing a greater focus in these areas of academic advisement for online and distance education students may assist in increasing online and distance education student retention. Keywords: academic advising, adult learners, andragogy, online and distance education, self-efficacy, sense of community


Congruence Between Student and Adviser Perceptions of Academic Advising

Congruence Between Student and Adviser Perceptions of Academic Advising
Author: Lisa M. Bingham
Publisher:
Total Pages: 244
Release: 2000
Genre: College students
ISBN:

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The purpose of this study was to assess the congruence of perceptions of academic advising between students and advisers. Seventeen tasks involved in developmental academic advising were identified from a review of current academic advising literature. These criteria became the basis of a questionnaire that asked students whether their adviser fulfilled each task, and whether they were satisfied or dissatisfied overall with advisers. The same seventeen criteria were listed on a questionnaire distributed to academic advisers. Advisers were asked the degree to which they perceived students desired each advising task. Adviser and student perceptions were congruent on the majority of advising criteria, but three significant differences arose. Students reported wanting: a) more help setting goals than advisers perceived, b) encouragement in risk taking through different classes and involvement, and c) help with time management and study skills. Academic advisers rated these tasks significantly less important than did students. Other key discrepancies were between students' indications of academic advising tasks desired and advising tasks received. Help with goal setting again arose as a task desired but with which students did not receive assistance. Students also reported some tasks lacking that advisers rated as very important. Most advisers considered helping students with decision making to be important. Many students indicated that they are not receiving assistance in this area. Most advisers recognized the importance of remembering students' names. Students agreed that these tasks were important, yet many indicated dissatisfaction with both criteria. Students are looking to advisers as information sources pertaining to more than their field of study. They want advisers to be familiar with campus resources and different educational options; they also expressed significant dissatisfaction with these tasks, whether satisfied or dissatisfied overall with their advisers. Prevalent factors inhibiting academic advisers from performing desired tasks were lack of time, heavy workload, and overwhelming numbers of advisees. These may explain students' dissatisfaction with noted advising criteria. Advisers recognize most student desires, but are too overwhelmed to fulfill advising tasks. Training, communication, and an increased value and recognition of academic advising as a key retention tool are important means of approaching and accomplishing effective advising services.