Service Transition Based On Itil V3 PDF Download
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| Author | : |
| Publisher | : The Stationery Office |
| Total Pages | : 280 |
| Release | : 2007-05-30 |
| Genre | : Business & Economics |
| ISBN | : 011331048X |
Download Service transition Book in PDF, ePub and Kindle
This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
| Author | : Jan Van Bon |
| Publisher | : |
| Total Pages | : 171 |
| Release | : 2008 |
| Genre | : Computer service industry |
| ISBN | : 9789087531263 |
Download Service Transition Based on ITIL V3 Book in PDF, ePub and Kindle
The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. What are the key service management processes? What is the lifecycle approach? "] a wonderful compliment to the Best Practice Series. As an ITIL Training Organization our consultants were required to reach each of the ITIL V3 books. There was lots of complaining about how the books took too long to say very little. The Management Guides are a good alternative for those who want a quick reference. They are in-depth enough to cover the subject without becoming overly verbose"(Ramon Smitherman, Vice President Sales and Operations, Dream Catchers, Inc.)
| Author | : |
| Publisher | : |
| Total Pages | : 171 |
| Release | : 2008 |
| Genre | : Computer technical support |
| ISBN | : |
Download Service Transition Based on ITIL V3 Book in PDF, ePub and Kindle
| Author | : Great Britain. Office of Government Commerce |
| Publisher | : The Stationery Office |
| Total Pages | : 278 |
| Release | : 2007-05-30 |
| Genre | : Business & Economics |
| ISBN | : 0113310455 |
Download Service strategy Book in PDF, ePub and Kindle
Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
| Author | : itSMF International |
| Publisher | : Van Haren |
| Total Pages | : 409 |
| Release | : 2008-07-15 |
| Genre | : Architecture |
| ISBN | : 9087538278 |
Download Foundations of IT Service Management Based on ITIL® V3 Book in PDF, ePub and Kindle
Note: This book is available in several languages: Italian, German. Foundations of IT Service Management based on ITIL® V3 Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of IT Service Management based on ITIL V3 has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following: PART 1: THE ITIL SERVICE LIFECYCLE Lifecycle phase: Service strategy Lifecycle phase: Service design Lifecycle phase: Service transition Lifecycle phase: Service operation Lifecycle phase: Continual service improvement PART 2: FUNCTIONS AND PROCESSES Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement and much more!
| Author | : |
| Publisher | : |
| Total Pages | : 176 |
| Release | : 2016 |
| Genre | : |
| ISBN | : 9780113314935 |
Download ITIL Practitioner Guidance Book in PDF, ePub and Kindle
This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
| Author | : Great Britain. Cabinet Office |
| Publisher | : Stationery Office/Tso |
| Total Pages | : 347 |
| Release | : 2011 |
| Genre | : Business & Economics |
| ISBN | : 9780113313068 |
Download ITIL Service Transition Book in PDF, ePub and Kindle
This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
| Author | : Great Britain. Cabinet Office |
| Publisher | : Stationery Office/Tso |
| Total Pages | : 483 |
| Release | : 2011 |
| Genre | : Business & Economics |
| ISBN | : 9780113313044 |
Download ITIL Service Strategy Book in PDF, ePub and Kindle
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
| Author | : Ernest Brewster |
| Publisher | : BCS, The Chartered Institute |
| Total Pages | : 217 |
| Release | : 2010-02-24 |
| Genre | : Business & Economics |
| ISBN | : 1906124434 |
Download IT Service Management Book in PDF, ePub and Kindle
ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Exam candidates and to people who require a practical understanding of IT sevice management. An ITIL(R) Licensed Product.
| Author | : OGC - Office of Government Commerce |
| Publisher | : The Stationery Office |
| Total Pages | : 256 |
| Release | : 2007-05-30 |
| Genre | : Business & Economics |
| ISBN | : 9780113310616 |
Download The Official Introduction to the ITIL Service Lifecycle Book in PDF, ePub and Kindle
ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
