Quality Performance Excellence PDF Download
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Author | : James R. Evans |
Publisher | : Cengage Learning |
Total Pages | : 0 |
Release | : 2013-01-02 |
Genre | : Business & Economics |
ISBN | : 9781285069463 |
Download Managing for Quality and Performance Excellence Book in PDF, ePub and Kindle
Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author | : Charles W. Sorensen |
Publisher | : Jossey-Bass |
Total Pages | : 264 |
Release | : 2005-03-15 |
Genre | : Business & Economics |
ISBN | : |
Download Quality and Performance Excellence in Higher Education Book in PDF, ePub and Kindle
"In 1987, the U.S. Congress established the Malcolm Baldrige National Quality Award program to raise awareness about the importance of quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive, long-term, systematic improvement effort. The book profiles six unique institutions that have successfully implemented these criteria: the Montfort College of Business at the University of Northern Colorado, National University, New Mexico State University-Carlsbad, Northwest Missouri State University, University of Wisconsin-Stout, and Western Wisconsin Technical College. The University of Wisconsin-Stout was the first higher education institution to win the Baldrige Award in 2001, and has since worked with educational institutions in 39 states and 25 countries that are interested in implementing quality improvement through the application of the Baldrige criteria. This book will appeal to academic administrators at all levels and at all types of institutions who are interested in applying a systematic approach to leadership, quality improvement, and change management within their institutions"--Unedited summary from book cover.
Author | : Mark L. Blazey |
Publisher | : Quality Press |
Total Pages | : 696 |
Release | : 2021-03-29 |
Genre | : Business & Economics |
ISBN | : 1636940048 |
Download Insights to Performance Excellence 2021-2022 Book in PDF, ePub and Kindle
For decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems. Readers will learn what each area of the system means for organizations and how the synergy between process-oriented parts—leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations—can lead to excellent performance results. This book provides a valuable, step-by-step approach to help identify and put in place properly focused continuous improvement systems. Seven types of information are provided in this book for each of the Items in Categories 1 through 7 of the 2021–2022 Baldrige Framework and Performance Excellence Criteria: 1. The actual language of each Item, including Notes 2. A plain-English explanation of the requirements and rationale for each Item 3. A table showing the similar requirements of the Criteria 4. A summary of the requirements of each Item in flowchart form 5. The key linkages between each Item and other Items 6. An explanation of some potential adverse consequences 7. Examples of effective practices Features of this edition include: A stakeholder matrix table of contents that identifies relevant material within the book for key stakeholder groups: senior leaders, examiners, performance excellence initiative leaders, application writers, and program administrators Tables for each Criteria Item showing the similar expectations of the Criteria award (and award program administrators) presented only once at the scoring level where the expectation first appears to help examiners determine at what level an expectation belongs Online resources, including scoring calibration guides for education, healthcare, and business/nonprofit/government organizations, a guide to self-assessment of organizations and management systems, and a guide to the alignment of Baldrige, Six Sigma, Lean, and Balanced Scorecard A new crosswalk between Baldrige and ISO standards and a set of global performance excellence best practices Information on other award programs throughout the world such as the European Foundation for Quality Management (EFQM), which has undergone significant changes in the 2020 model, and the China Association for Quality
Author | : James Robert Evans |
Publisher | : South Western Educational Publishing |
Total Pages | : 428 |
Release | : 2003 |
Genre | : Business & Economics |
ISBN | : |
Download Total Quality Book in PDF, ePub and Kindle
This book has three objectives for managers and business professionals: to familiarize managers with the basic principles of total quality management; to show how these principles are used in a variety of organizations; and to illustrate the relationship between TQM principles and the theories studied in management practice.
Author | : James Robert Evans |
Publisher | : Cengage Learning |
Total Pages | : 479 |
Release | : 2013-04-01 |
Genre | : Leadership |
ISBN | : 9781133955924 |
Download Quality and Performance Excellence Book in PDF, ePub and Kindle
Presents the basic principles and tools associated with quality and performance excellence through coverage that includes the thinking and practices from the field. This text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories.
Author | : Mark Graham Brown |
Publisher | : CRC Press |
Total Pages | : 404 |
Release | : 2017-07-27 |
Genre | : Business & Economics |
ISBN | : 1439893837 |
Download Baldrige Award Winning Quality Book in PDF, ePub and Kindle
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
Author | : James R. Evans |
Publisher | : |
Total Pages | : 794 |
Release | : 2012 |
Genre | : |
ISBN | : 9781285963907 |
Download Managing for Quality and Performance Excellence Book in PDF, ePub and Kindle
Author | : Michael E. Gallery |
Publisher | : Quality Press |
Total Pages | : 86 |
Release | : 2013-12-09 |
Genre | : Business & Economics |
ISBN | : 0873894936 |
Download Outcomes, Performance, Structure (OPS) Book in PDF, ePub and Kindle
The purpose of this book is to help you put already-existing performance criteria in a context of your organizational system and assist you in using the criteria to assess problems in your organization. More importantly, this book will help you in designing systemic solutions to the systemic problems you have identified with easy-to-use samples and questions that draw out key areas where the organization needs to improve. Most organizations are not lacking in information; what is most often lacking is a framework that leaders can use to organize and make sense of the information they have. The authors provide such a framework through OPS. They will also help readers engage in “backwards thinking” to identify—and fix—real-world problems with practical solutions. This book is not an “answer book” in the sense that we present a series of common problems and the accompanying answers. To be sure, many such books exist—such as 101 Ideas for (fill in the blank). Most of these answers are based on someone’s recollection of what they did to solve a problem. The results of the solution, measureable gains, are seldom if ever reported. This book provides a system for discovering your own problems, developing solutions, evaluating success, and gathering information that will help to improve solutions should they fail on the first attempt. It is based upon more than 30 years of research within the discipline of human performance improvement.
Author | : Thomas J. Cartin |
Publisher | : |
Total Pages | : 0 |
Release | : 1999 |
Genre | : Business Excellence Model |
ISBN | : 9780873894289 |
Download Principles and Practices of Organizational Performance Excellence Book in PDF, ePub and Kindle
Many organizations are realizing bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques. Focusing on a systems approach to quality improvement, Cartin presents a holistic method that identifies the needs and expectations of all the key stakeholders.
Author | : Jeffrey T. Luftig |
Publisher | : A&C Black |
Total Pages | : 242 |
Release | : 2012-06-21 |
Genre | : Business & Economics |
ISBN | : 1849300607 |
Download Business Performance Excellence Book in PDF, ePub and Kindle
Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one part of the picture, but Business Performance Excellence (BPE) is the complete model, integrating revolutionary new techniques with tried and tested approaches, covering the strategic, financial, systems, and human factors. The editors are experts in business performance improvement, and this approachable book presents the latest thinking and developments in the BPE model that has been enhanced and refined over the course of 30 years. The comprehensive case studies and worked examples presented can be applied to your business whatever your industry, benefiting your bottom line. Detailed coverage includes: * Strategic planning and hoshin kanri * Customer product rationalization * Restructuring and recalibrating * Customer quality assurance systems * The balanced scorecard * Critical performance measures * Benchmarking * Financial performance turnaround * Lean manufacturing * Creating value through people