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Quality Management, Value Creation, and the Digital Economy

Quality Management, Value Creation, and the Digital Economy
Author: Joanna Rosak-Szyrocka
Publisher: Taylor & Francis
Total Pages: 199
Release: 2023-07-21
Genre: Business & Economics
ISBN: 1000914542
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In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.

Quality Management, Value Creation, and the Digital Economy

Quality Management, Value Creation, and the Digital Economy
Author: Joanna Rosak-Szyrocka
Publisher: Taylor & Francis
Total Pages: 195
Release: 2023-07-21
Genre: Business & Economics
ISBN: 1000914518
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In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.

Aspects of Quality Management in Value Creating in the Industry 5.0 Way

Aspects of Quality Management in Value Creating in the Industry 5.0 Way
Author: Mohamed Abouhawwash
Publisher: CRC Press
Total Pages: 243
Release: 2024-10-01
Genre: Business & Economics
ISBN: 1040127681
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Industry 5.0 suggests a new stage of industrial growth that expands upon earlier stages of industrialization, emphasizing human-centered approaches to technology and digital sustainability. With its innovative approach, Industry 5.0 will contribute to the resolution of the manufacturing–social need mismatch issue. In contrast to other industrial revolutions that placed more emphasis on the financial aspects of sustainability, the Industry 5.0 vision places more emphasis on social demands and human centricity. This book Aspects of Quality Management in Value Creating in the Industry 5.0 Way focuses on the challenges that companies in the field of quality management in Industry 5.0 face, particularly in relation to client value aspects. The book devotes a lot of space to the issues of client satisfaction, cybersecurity, e-commerce, TQM, and collaborative work between robots and humans in the company. Features: Characterizes the new role of value for customer 5.0 in the augmented era Analyzes the collaborative work between robots and humans in Industry 5.0 conditions Investigates the complex relationship between satisfaction, awareness, perception, attitude, and demographics, as well as examining how technological advances and market performance impact client satisfaction Includes: E-client in the cyber-security aspect Multi-Agent Technology (MAT) to maintain Total Quality Management (TQM) in manufacturing and MAT’s role in TQM A novel structure for innovation, "Innovation Control (IC)," to integrate creative thinking and business strategy Industry 5.0 inside the automotive sector Technetronic Education (TE) in Industry 5.0: advantages, challenges, and implications Ethical aspects and challenges associated with developing technologies This book Aspects of Quality Management in Value Creating in the Industry 5.0 Way serves as a future road map, guiding readers through the complexities of industrial progress. Academic researchers, along with senior undergraduate and graduate students, are the primary target audience.

Beyond Digital

Beyond Digital
Author: Paul Leinwand
Publisher: Harvard Business Press
Total Pages: 142
Release: 2022-01-04
Genre: Business & Economics
ISBN: 1647822335
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Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical. But winning in today's world requires more than digitization. It requires understanding that the nature of competitive advantage has shifted—and that being digital is not enough. In Beyond Digital, Paul Leinwand and Matt Mani from Strategy&, PwC's global strategy consulting business, take readers inside twelve companies and how they have navigated through this monumental shift: from Philips's reinvention from a broad conglomerate to a focused health technology player, to Cleveland Clinic's engagement with its broader ecosystem to improve and expand its leading patient care to more locations around the world, to Microsoft's overhaul of its global commercial business to drive customer outcomes. Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan. Building on a major new body of research, the authors identify the seven imperatives that leaders must follow as the digital age continues to evolve: Reimagine your company's place in the world Embrace and create value via ecosystems Build a system of privileged insights with your customers Make your organization outcome-oriented Invert the focus of your leadership team Reinvent the social contract with your people Disrupt your own leadership approach Together, these seven imperatives comprise a playbook for how leaders can define a bolder purpose and transform their organizations.

Social and Economic Transformation in the Digital Era

Social and Economic Transformation in the Digital Era
Author: Georgios I. Doukidis
Publisher: IGI Global
Total Pages: 350
Release: 2004-01-01
Genre: Business & Economics
ISBN: 9781591402671
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Annotation Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended on the strength of the business model, on the technological capabilities avalable to firms and on the readiness of the society and economy, at large, to sustain a new breed of business activity. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers in key subject areas of the information society and presents innovative business models, case studies, normative theories and social explanations.

Quality Management

Quality Management
Author: John Beckford
Publisher: Taylor & Francis
Total Pages: 419
Release: 2022-08-19
Genre: Business & Economics
ISBN: 1000592863
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Quality Management: Reconsidered for the Digital Economy continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. Exploring the essentials of management theory and the work of the ‘quality gurus’ who have formed the foundation of current practice, this new edition builds upon the previous editions’ unique critical perspective of quality. Key management practices are considered and extended, including lean thinking, systems methodologies, business process reengineering, organisational learning and intelligent organisations and service quality management. This edition plays particularly close attention throughout to the impact of the 4th Industrial Revolution on quality management, revisiting the meaning of ‘quality’ in an automated and data-driven world. Throughout, case studies have been rewritten including new examples from emerging economies, and practical tools incorporated to enhance learning and application. Replete with examples, vignettes and diagrams, this comprehensive textbook is ideal for those new to the field of quality management and for students on advanced undergraduate and postgraduate courses in Operations Management. Online resources include chapter-by-chapter PowerPoint slides and a test bank of questions.

Encyclopedia of Information Science and Technology, First Edition

Encyclopedia of Information Science and Technology, First Edition
Author: Khosrow-Pour, D.B.A., Mehdi
Publisher: IGI Global
Total Pages: 3807
Release: 2005-01-31
Genre: Education
ISBN: 159140794X
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Comprehensive coverage of critical issues related to information science and technology.

Management of Technology Innovation and Value Creation

Management of Technology Innovation and Value Creation
Author: Mostafa Hashem Sherif
Publisher: World Scientific
Total Pages: 447
Release: 2008
Genre: Technology & Engineering
ISBN: 9812790535
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The International Association for Management of Technology (IAMOT) is one of the largest scientific associations dealing with the education, research and application of management of technology. The annual conferences held by IAMOT assemble the most important scientists and experts in the field. The 16th conference held in 2007 included papers by experts from 32 countries. This book compiles the best of those papers presented at the conference. It covers topics and issues related to the knowledge economy, commercialization of knowledge, green technologies, and sustainable development.

Superior Customer Value

Superior Customer Value
Author: Art Weinstein
Publisher: Routledge
Total Pages: 230
Release: 2018-12-07
Genre: Business & Economics
ISBN: 1351214322
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Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing market performance. By benchmarking the best companies in the world, Weinstein shows students and marketers what it really means to create exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework – speed, service, selection, solutions and sociability. Other valuable tools such as the Customer Value Funnel, Service-Quality-Image-Price (SQIP) framework, SERVQUAL, and the Customer Value/Retention Model frame the reader’s thinking on how to improve marketing operations to create customer-centered organizations. This edition features a stronger emphasis on marketing thinking, planning and strategy, as well as new material on the Now Economy, millennials, customer obsession, business models, segmentation and personalized marketing, customer experience management and customer journey mapping, value pricing, customer engagement, relationship marketing and technology, marketing metrics and customer loyalty and retention. Built on a solid research basis, this practical and action-oriented book will give students and managers an edge in improving their marketing operations to create superior customer experiences.

Handbook of Industrial Engineering

Handbook of Industrial Engineering
Author: Gavriel Salvendy
Publisher: John Wiley & Sons
Total Pages: 2846
Release: 2001-05-25
Genre: Business & Economics
ISBN: 9780471330578
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Unrivaled coverage of a broad spectrum of industrial engineering concepts and applications The Handbook of Industrial Engineering, Third Edition contains a vast array of timely and useful methodologies for achieving increased productivity, quality, and competitiveness and improving the quality of working life in manufacturing and service industries. This astoundingly comprehensive resource also provides a cohesive structure to the discipline of industrial engineering with four major classifications: technology; performance improvement management; management, planning, and design control; and decision-making methods. Completely updated and expanded to reflect nearly a decade of important developments in the field, this Third Edition features a wealth of new information on project management, supply-chain management and logistics, and systems related to service industries. Other important features of this essential reference include: * More than 1,000 helpful tables, graphs, figures, and formulas * Step-by-step descriptions of hundreds of problem-solving methodologies * Hundreds of clear, easy-to-follow application examples * Contributions from 176 accomplished international professionals with diverse training and affiliations * More than 4,000 citations for further reading The Handbook of Industrial Engineering, Third Edition is an immensely useful one-stop resource for industrial engineers and technical support personnel in corporations of any size; continuous process and discrete part manufacturing industries; and all types of service industries, from healthcare to hospitality, from retailing to finance. Of related interest . . . HANDBOOK OF HUMAN FACTORS AND ERGONOMICS, Second Edition Edited by Gavriel Salvendy (0-471-11690-4) 2,165 pages 60 chapters "A comprehensive guide that contains practical knowledge and technical background on virtually all aspects of physical, cognitive, and social ergonomics. As such, it can be a valuable source of information for any individual or organization committed to providing competitive, high-quality products and safe, productive work environments."-John F. Smith Jr., Chairman of the Board, Chief Executive Officer and President, General Motors Corporation (From the Foreword)