Public Transportation Board Effectiveness PDF Download
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| Author | : AECOM Consult, Inc |
| Publisher | : Transportation Research Board |
| Total Pages | : 46 |
| Release | : 2004 |
| Genre | : Boards of directors |
| ISBN | : 030908802X |
Download Public Transportation Board Effectiveness Book in PDF, ePub and Kindle
"TRB's Transit Cooperative Research Program (TCRP) Report 104: Public Transportation Board Effectiveness: A Self-Assessment Handbook provides a self-assessment process and tools to measure public transportation board effectiveness and provides references on how board characteristics can be changed to improve effectiveness in various areas. The Handbook also identifies the characteristics of public transportation boards that influence transit system performance. TRB's Transit Cooperative Research Program (TCRP) Web Document 24: The Public Transportation Board Effectiveness Study describes the process used to develop the Public Transit Board Self-Assessment Handbook"--Publisher's description.
| Author | : Transit Cooperative Research Program |
| Publisher | : Transportation Research Board |
| Total Pages | : 39 |
| Release | : 2002 |
| Genre | : Local transit |
| ISBN | : 0309067685 |
Download Public Transit Board Governance Guidebook Book in PDF, ePub and Kindle
This Guidebook is a reference tool that provides information on the organization and composition of transit boards. The Guidebook describes the structure and practices of transit boards and includes information on board-selection methods, board size, board length of service, and board composition. The Guidebook also includes a section on the primary role and activities of the transit board and the role of the transit board chair. There are guidelines for determining the roles and responsibilities of board members and a description of the characteristics of an effective board. Six case studies provide additional insight on transit board operation.
| Author | : |
| Publisher | : |
| Total Pages | : |
| Release | : 2004 |
| Genre | : |
| ISBN | : |
Download The public transportation board effectiveness study Book in PDF, ePub and Kindle
| Author | : Transportation Research Board |
| Publisher | : |
| Total Pages | : |
| Release | : 2004 |
| Genre | : Electronic book |
| ISBN | : |
Download TCRP Report 104 Book in PDF, ePub and Kindle
| Author | : |
| Publisher | : |
| Total Pages | : 69 |
| Release | : 2004 |
| Genre | : Boards of directors |
| ISBN | : |
Download Board Effectiveness and Organizational Performance Book in PDF, ePub and Kindle
| Author | : |
| Publisher | : |
| Total Pages | : |
| Release | : 2004 |
| Genre | : Boards of directors |
| ISBN | : |
Download The Public Transportation Board Effectiveness Study Book in PDF, ePub and Kindle
The objective of this study was to develop a public transportation board self-assessment tool. The assessment measures were successfully developed by the use of expert workshops. The workshop participants included transit chief executive officers (CEOs) and board members representing multiple transit agencies of varying sizes and geographic locations. The workshop yielded three levels of assessment that were then incorporated into a complete handbook. The handbook explains the purpose of the self-assessment tool, and includes detailed instructions for its use.
| Author | : George W. Corrick |
| Publisher | : |
| Total Pages | : 160 |
| Release | : 1985 |
| Genre | : Local transit |
| ISBN | : |
Download Effective Policy Making in Transit Book in PDF, ePub and Kindle
Training manual for the project involving the design, production and pilot testing of an educational development program for board members of public transit systems.
| Author | : Paul Ryus |
| Publisher | : Transportation Research Board |
| Total Pages | : 122 |
| Release | : 2010 |
| Genre | : Business & Economics |
| ISBN | : 0309154820 |
Download A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry Book in PDF, ePub and Kindle
TRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.
| Author | : United States. Congress. House. Committee on Government Reform |
| Publisher | : |
| Total Pages | : 208 |
| Release | : 2005 |
| Genre | : Transportation |
| ISBN | : |
Download Keeping Metro on Track Book in PDF, ePub and Kindle
| Author | : John F. Potts |
| Publisher | : Transportation Research Board |
| Total Pages | : 36 |
| Release | : 2002 |
| Genre | : Customer services |
| ISBN | : 030906922X |
Download Customer-focused Transit Book in PDF, ePub and Kindle
This synthesis will be of interest to senior managers interested in using customer-focused strategies at their transit agencies. Both established and newer agencies might use the synthesis to guide the establishment of effective customer-focused transit. The purpose of this report is to document the experiences of selected public transportation agencies in developing and implementing customer service programs. The synthesis examines the effectiveness of certain customer-focused activities in the categories of general interaction between the customer and the agency, obtaining and using customer input, involving employees in customer-focused public transportation, and achieving customer satisfaction. It details specific programs in the case studies of two public transportation agencies.
