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Professional Hotel Management

Professional Hotel Management
Author: J M S Negi
Publisher: S. Chand Publishing
Total Pages: 957
Release: 2002
Genre: Business & Economics
ISBN: 812191518X

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This book, an essential text for hospitality management students, examines the relevance and applications of general management theory and principles to hospitality organizations. Using contemporary material and case studies, the book indicates ways in which performance may be improved through better use of human resources. Rigorous academic theory is related to hospitality practice, based on the authors' great knowledge of the hospitality industry. The text takes a vocational basis and the illustration of the theory with the real-life examples of hospitality management in action provides a solid and stimulating introduction to the subject.


Hotel Management and Operations

Hotel Management and Operations
Author: Denney G. Rutherford
Publisher: John Wiley & Sons Incorporated
Total Pages: 381
Release: 1990
Genre: Hotel management.
ISBN: 9780442205348

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Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR


The Cornell School of Hotel Administration on Hospitality

The Cornell School of Hotel Administration on Hospitality
Author: Michael C. Sturman
Publisher: John Wiley & Sons
Total Pages: 519
Release: 2011-03-31
Genre: Business & Economics
ISBN: 1118016262

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This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations


Revenue Management for the Hospitality Industry

Revenue Management for the Hospitality Industry
Author: David K. Hayes
Publisher: John Wiley & Sons
Total Pages: 482
Release: 2021-11-09
Genre: Business & Economics
ISBN: 1119790778

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REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.


The Heart of Hospitality

The Heart of Hospitality
Author: Micah Solomon
Publisher: SelectBooks, Inc.
Total Pages: 191
Release: 2016-10-11
Genre: Business & Economics
ISBN: 159079379X

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Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”


Hospitality Management

Hospitality Management
Author: Lyn Pont, PhD
Publisher: iUniverse
Total Pages: 279
Release: 2014-12
Genre: Business & Economics
ISBN: 149173308X

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Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher.


Hotel Management and Operations, Website

Hotel Management and Operations, Website
Author: Denney G. Rutherford
Publisher: John Wiley & Sons
Total Pages: 564
Release: 2002
Genre: Business & Economics
ISBN:

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A real-world look at every major aspect of hotel management and operations Hotel Management and Operations, Third Edition, helps readers to develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. Featuring contributions from 60 leading industry professionals and academics, this comprehensive presentation encourages critical thinking by exposing readers to different viewpoints within a coherent theoretical structure, enabling them to formulate their own ideas and solutions. Each of the book's nine parts examines a specific hotel department or activity and presents a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies challenge readers to identify the central issues in complex management problems, understand the structure and resources of the department in question, and find solutions that may involve other hotel resources and departments. This remarkably well-designed learning tool: * Covers all hotel departments, from front office to finance, from marketing to housekeeping * Links advanced theory with real-world problems and solutions * Encourages critical thinking by presenting differing viewpoints * Features "As I See It" and "Day in the Life" commentary from young managers * Provides a solid introduction to every aspect of hotel management Complete with extensive references and suggestions for further reading, Hotel Management and Operations, Third Edition, is an ideal book for university hospitality programs and management training programs within the hotel industry.


Food and Beverage Management in the Luxury Hotel Industry

Food and Beverage Management in the Luxury Hotel Industry
Author: Sylvain Boussard
Publisher: Business Expert Press
Total Pages: 205
Release: 2021-02-16
Genre: Business & Economics
ISBN: 1637420110

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This book is an introduction to the management of food and beverage operations within a luxury hotel environment. It provides detailed coverage of operational areas within the food and beverage department, based on multiple real industry examples, allowing the reader to grasp the intricacies of the day-to-day running of outlets. Food and Beverage Management in the Luxury Hotel Industry is a reference for any hospitality management student wishing to gain sufficient knowledge in the subject, to conduct a quantitative and qualitative analysis of the department, through revenue and cost management, and quality audits. It also looks at the various trends shaping the industry today, particularly focusing on sustainability issues and ethical concerns.


The 10 - Day Hotel Management

The 10 - Day Hotel Management
Author: Neeraj Chandhok
Publisher: Notion Press
Total Pages: 270
Release: 2021-04-29
Genre: Business & Economics
ISBN: 1648929982

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The 10-Day Hotel Management offers invaluable insights and handholds every aspiring professional in the hospitality sector through a step- by- step guide to Hotel Management Fundamentals WHAT YOU WILL LEARN IN THIS BOOK: Fundamentals of Hotel Management Professional Hotel Terminology Management Concepts THIS BOOK SERVES: Those doing INTERVIEW PREPARATION Those who want to revise HOTEL BASICS Beginners who are about to join HOTEL JOB To learn KEY MANAGEMENT CONCEPTS To brush up knowledge FOR EXAM PREPARATIONS


A WEALTH OF INSIGHT

A WEALTH OF INSIGHT
Author: Rahim B. Kanani
Publisher:
Total Pages: 356
Release: 2017-12-20
Genre:
ISBN: 9781633936201

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In A Wealth of Insight, more than thirty-five of the world's best luxury hoteliers share exactly what it takes to lead and manage some of the most legendary hotels and resorts. Each executive profile includes bite-size insights, stunning photography and real-life examples on recruiting, culture, technology, marketing, branding, personalization, authenticity, anticipation, design, partnerships and more. Hoteliers also detail the most significant trends impacting the sector today, and how those trends will shape the future of luxury hospitality. The sheer scale and scope of this effort--to distill industry wisdom across two dozen countries--is unprecedented. For aspiring and current general managers of luxury hotels, for hospitality executives in search of a practical guide on how best to deliver a world-class guest experience, and for the modern luxury traveler eager to go behind the scenes, A Wealth of Insight is the holy grail of five-star leadership and management.