Proceedings Of The Annual Convention Held At Volume PDF Download

This historic book may have numerous typos and missing text. Purchasers can usually download a free scanned copy of the original book (without typos) from the publisher. Not indexed. Not illustrated. 1911 edition. Excerpt: ...of many instances of claims paid with only perfunctory investigation, or apparently none at all. Numerous claims for shortage are paid without evidence that the freight claimed to be lost was delivered to the carrier for shipment. Notations on freight bills indicating loss or damage are accepted by the carriers as authentic, without verification. Tariffs covering so-called transit privileges are frequently overridden. In short, it may be stated that all of the evils generally attributed to the claim situation have been found to exist. Enough has been said to indicate the necessity of improvement, perhaps we are justified in saying reform, in the processes by which adjustments are made through the medium of shippers' claims. It is evident that the problem is complex. An investigation of the causes of the present unsatisfactory conditions suggests general treatment rather than specific. Certain elements, for example the inefficiency of carriers' employees, can not be dealt with through rules or legislation--or, at best, only indirectly. Other elements, such as the manner of presentation and some of the essentials of investigation, are susceptible of regulation through prescribed rules. On May 10, 1909, Mr. Henry C. Adams was authorized by the Interstate Commerce Commission--to take up for study and subsequent report to the Commission the general question of the prescribing by the Commission, of accounts, forms, records, and memoranda to be used by carriers in connection with the investigation and settlement of loss and damage claims, and the manner in which they shall be investigated by carriers before payments are made. Pursuant to this authorization, Mr. Adams has consulted with the conference committee of the Freight Claim Association, ...