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Author | : Janet Holmes |
Publisher | : Routledge |
Total Pages | : 217 |
Release | : 2015-02-20 |
Genre | : Language Arts & Disciplines |
ISBN | : 1317611543 |
Download Power and Politeness in the Workplace Book in PDF, ePub and Kindle
Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
Author | : Janet Holmes |
Publisher | : Routledge |
Total Pages | : 209 |
Release | : 2014-09-25 |
Genre | : Language Arts & Disciplines |
ISBN | : 1317879112 |
Download Power and Politeness in the Workplace Book in PDF, ePub and Kindle
Power and Politeness in the Workplace provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching business or interpersonal communication courses, language in the workplace courses, courses on discourse analysis, communication studies, pragmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education.
Author | : Janet Holmes Staff |
Publisher | : |
Total Pages | : |
Release | : 2002-08-01 |
Genre | : |
ISBN | : 9780582368781 |
Download Power and Politeness in the Workplace Book in PDF, ePub and Kindle
Author | : Haruko Minegishi Cook |
Publisher | : Springer |
Total Pages | : 240 |
Release | : 2018-04-06 |
Genre | : Language Arts & Disciplines |
ISBN | : 3319635492 |
Download Japanese at Work Book in PDF, ePub and Kindle
This book empirically explores how different linguistic resources are utilized to achieve appropriate workplace role inhabitance and to achieve work-oriented communicative ends in a variety of workplaces in Japan. Appropriate role inhabitance is seen to include considerations of gender and interpersonal familiarity, along with speaker orientation to normative structures for marking power and politeness. This uniquely researched edited collection will appeal to scholars of workplace discourse and Japanese sociolinguistics, as well as Japanese language instructors and adult learners of Japanese. It is sure to make a major contribution to the cross-linguistic/cultural study of workplace discourse in the globalized context of the twenty-first century.
Author | : Miriam A. Locher |
Publisher | : Walter de Gruyter |
Total Pages | : 392 |
Release | : 2004 |
Genre | : Language Arts & Disciplines |
ISBN | : 9783110180060 |
Download Power and Politeness in Action Book in PDF, ePub and Kindle
This study investigates the interface of power and politeness in the realization of disagreements in naturalistic language data. Power and politeness are important phenomena in face-to-face interaction. Disagreement is an arena in which these two key concepts are likely to be observed together: both disagreement and the exercise of power entail a conflict, and, at the same time, conflict will often be softened by the display of politeness (defined as marked relational work). The concept of power is of special interest to the field of linguistics in that language is one of the primary means to exercise power. Often correlated with status and regarded as an influential aspect of situated speech, the workings of the exercise of power, however, have rarely been formally articulated. This study provides a theoretical framework within which to analyze the observed instances of disagreement and their co-occurrence with the exercise of power and display of politeness. In this framework, a checklist of propositions that allow us to operationalize the concept of power and identify its exercise in naturalistic linguistic data is combined with a view of language as socially constructed. A qualitative approach is used to analyze the concepts of power and politeness. The material for analysis comes from three different contexts: (1) a sociable argument in an informal, supportive and interactive family setting, (2) a business meeting among colleagues within a research institution, and (3) examples from public discourse collected during the US Election 2000.
Author | : Derek Bousfield |
Publisher | : Walter de Gruyter |
Total Pages | : 357 |
Release | : 2008-09-25 |
Genre | : Language Arts & Disciplines |
ISBN | : 3110208342 |
Download Impoliteness in Language Book in PDF, ePub and Kindle
The volume addresses the enormous imbalance that exists between academic interest in politeness phenomena when compared to impoliteness phenomena. Researchers working with Brown and Levinson's ([1978] 1987) seminal work on politeness rarely focused explicitly on impoliteness. As a result, only one aspect of facework/relational work has been studied in detail. Next to this research desideratum, politeness research is on the move again, with alternative conceptions of politeness to those of Brown and Levinson being further developed. In this volume researchers present, discuss and explore the concept of linguistic impoliteness, the crucial differences and interconnectedness between lay understandings of impoliteness and the academic concept within a theory of facework/relational work, as well as the exercise of power that is involved when impoliteness occurs. The authors offer solid discussions of the theoretical issues involved and draw on data from political interaction, interaction with legally constituted authorities, workplace interaction in the factory and the office, code-switching and Internet practices. The collection offers inspiration for research on impoliteness in many different research fields, such as (critical) discourse analysis, conversation analysis, pragmatics and stylistics, as well as linguistic approaches to studies in conflict and conflict resolution.
Author | : Ornkanya Yaoharee |
Publisher | : |
Total Pages | : 197 |
Release | : 2013 |
Genre | : |
ISBN | : 9781303541261 |
Download Power and Politeness in Intercultural Workplace Communication Book in PDF, ePub and Kindle
On the contrary, the nature of the encounter, the relationship between interlocutors and the cost of negotiation are indicators that participants use explicitly and implicitly to determine the power differences and to choose the appropriate socio-pragmatic conventions to communicate in order to achieve their personal and organizational goals. Some pedagogical and research implications are provided as guidelines for future researchers, curriculum designers, and language teachers on teaching Business English courses and also teaching culture in the language classroom in the current and future time of the growing globalized economy.
Author | : Bernadette Vine |
Publisher | : John Benjamins Publishing |
Total Pages | : 290 |
Release | : 2004-06-24 |
Genre | : Business & Economics |
ISBN | : 9027295387 |
Download Getting Things Done at Work Book in PDF, ePub and Kindle
The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech. The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project.
Author | : Janet Holmes |
Publisher | : OUP USA |
Total Pages | : 205 |
Release | : 2011-12-05 |
Genre | : Business & Economics |
ISBN | : 0199730741 |
Download Leadership, Discourse, and Ethnicity Book in PDF, ePub and Kindle
This is the first book in the field of workplace discourse to examine the relationships among leadership, ethnicity, and language use. Taking a social constructionist approach to the ways in which leadership is enacted through discourse, Leadership, Discourse, and Ethnicity problematizes the concept of ethnicity and demonstrates the importance of context-particularly the community of practice-in determining what counts as relevant in the analysis of ethnicity. The authors analyse everyday workplace interactions supplemented by interview data to examine the ways in which workplace leaders use language to achieve their transactional and relational goals in contrasting "ethnicized" contexts, two of which are Maori and two European/Pakeha. Their analysis pays special attention to the roles of ethnic values, beliefs and orientations in talk.
Author | : Francesca Bargiela-Chiappini |
Publisher | : Edinburgh University Press |
Total Pages | : 528 |
Release | : 2009-05-12 |
Genre | : Language Arts & Disciplines |
ISBN | : 0748631836 |
Download Handbook of Business Discourse Book in PDF, ePub and Kindle
The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'. Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zealand. Part Two covers methodological approaches such as mediated communication, corpus linguistics, organisational discourse, multimodality, race and management communication, and rhetorical analysis. Part Three moves on to look at disciplinary perspectives such as sociology, pragmatics, gender studies, intercultural communication, linguistic anthropology and business communication. Part Four looks at cultural perspectives across a range of geographical areas including Spain, Brazil, Japan, Korea, China and Vietnam. The concluding section reflects on future developments in Europe, North America and Asia.