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| Author | : Kenneth A. Merchant |
| Publisher | : |
| Total Pages | : 48 |
| Release | : 1985 |
| Genre | : Small business |
| ISBN | : |
| Author | : Paolo Taticchi |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 373 |
| Release | : 2010-01-22 |
| Genre | : Business & Economics |
| ISBN | : 3642048005 |
Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
| Author | : Marc J. Epstein |
| Publisher | : Emerald Group Publishing |
| Total Pages | : 268 |
| Release | : 2018-09-07 |
| Genre | : Business & Economics |
| ISBN | : 1787564703 |
This volume contains exemplary papers that were presented at the 2017 Conference on Performance Measurement and Management Control in Nice, France, by researchers in the field from North America, South America, Africa, Europe, and Asia.
| Author | : Stefano Biazzo |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 142 |
| Release | : 2012-01-05 |
| Genre | : Business & Economics |
| ISBN | : 364224761X |
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
| Author | : M. Zairi |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 322 |
| Release | : 2012-12-06 |
| Genre | : Business & Economics |
| ISBN | : 9401113025 |
Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financial figures as the foundation for performance measurement to treating them as one among a broader set of potential financial measures. Changes in cost structures and the manufacturing and competi tive environment have been responsible for the change of emphasis. In today's worldwide competitive environment companies are compet ing in terms of product quality, delivery, reliability, after-sales service and customer satisfaction. None of these variables are measured by traditional financial measures, despite the fact that they represent the major goals of world-class manufacturing companies. By focusing mainly on financial variables there is a danger that the performance reporting system will motivate managers to focus exclusively on cost reduction and short-term profitability and ignore many of the critical factors that determine long-term business success. The key to success, in today's global economy, is total customer satisfaction. To achieve this, companies must develop performance measures that drive employees to control processes that satisfy customer expectations. In particular, performance measures should provide process-level information that motivates employees to achieve the responsiveness and flexibility that companies require to compete on a global basis. Responsiveness is achieved by building relationships that lead to satisfied customers, suppliers and employees. Flexibility is achieved by reducing output variation in proceSfes; for example, the reduction of lead times and delays are both necessary for sustained competitive excellence and long-term profitability.
| Author | : Vincent Charles |
| Publisher | : Cambridge Scholars Publishing |
| Total Pages | : 595 |
| Release | : 2014-10-02 |
| Genre | : Business & Economics |
| ISBN | : 1443868426 |
Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.
| Author | : Marc J. Epstein |
| Publisher | : Elsevier |
| Total Pages | : 461 |
| Release | : 2004-12 |
| Genre | : Business & Economics |
| ISBN | : 0762311223 |
Performance measurement and management control are critical components of improving organizational performance. But, researchers have historically had little success in determining the specific actions that lead to superior performance. After several decades of research in this area, we have few clear conclusions. But, recently researchers have provided some clarity. Managers and researchers have more carefully collected and analyzed data to better understand the most effective management control and performance measurement mechanisms to drive and measure superior organizational performance. This book contains a compendium of some of the excellent papers presented at a workshop on Performance Measurement and Management Control: Superior Organizational Performance in September, 2003. Sponsored by the European Institute for the Advanced Study in Management (EIASM) and held in Nice, France, this workshop attracted leading scholars on management control and performance measurement from around the world. The contents of this book represent a collection of leading research in management control and performance measurement and provide a significant contribution to the growing literature in the area. The primary questions relate to the specific managerial actions that can be taken to drive superior organizational performance and the most appropriate measures of long term organizational success. The papers in this volume address these questions using a variety of research methods. Experimental, analytical, empirical, and field studies are all used to explain how management control and performance measurement can aid in the implementation of strategy and the improvement of organizational performance. The approaches are used in both for-profit and not-for-profit organizations. We are hopeful that this book will continue the search for additional understanding and development in performance measurement and management control and provide guidance for both academics and managers as they work toward improving organizational performance.
| Author | : Robert Simons |
| Publisher | : Pearson Higher Ed |
| Total Pages | : 696 |
| Release | : 2013-08-27 |
| Genre | : Business & Economics |
| ISBN | : 1292034181 |
For undergraduate Management Control Systems courses and other MBA Management Accounting and Control electives. This book represents an innovative approach to management control systems, based on the latest research and practice. Using a carefully integrated structure, it shows how today's managers use both financial and non-financial controls to drive strategies of profitable growth in rapidly changing markets. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
| Author | : Chiara Demartini |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 222 |
| Release | : 2013-08-04 |
| Genre | : Business & Economics |
| ISBN | : 3642366848 |
This book presents an analysis and a critical discussion on performance management systems. It seeks to advance the current state of knowledge in the subject by introducing a holistic performance management system - the loosely coupled performance management system. This new system presents a framework to leverage the systemic relationships among already established performance management mechanisms. The author contends that loosely coupled performance management systems fulfill two different objectives, namely - they assure control and foster innovation. Such a comprehensive approach to management control provides managers of economic organizations with an overarching architecture for the design, diagnosis and effective use of performance management systems.
| Author | : Andy Neely |
| Publisher | : Cambridge University Press |
| Total Pages | : 386 |
| Release | : 2002-03-07 |
| Genre | : Business & Economics |
| ISBN | : 9780521803427 |
A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.
