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Performance Management in Humanitarian Logistics. Development of a Process-driven and IT-supported Performance Measurement System

Performance Management in Humanitarian Logistics. Development of a Process-driven and IT-supported Performance Measurement System
Author: Adam Widera
Publisher: Logos Verlag Berlin GmbH
Total Pages: 404
Release: 2023-08-25
Genre:
ISBN: 3832555773

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Logistics and supply chain management are considered as the backbone of humanitarian operations, significantly influencing their performance. Consequently, it is not surprising that the academic community addressed performance measurement in humanitarian logistics early on and extensively. However, there exists a significant disparity between the academic findings on performance measurement and their practical implementation within humanitarian organizations. What factors contribute to this gap, and how can we bridge it? This book aims to provide a socio-technical solution through an action researchbased approach that designs and develops a process-driven and IT-supported performance management system for humanitarian logistics. By utilizing an iterative and participatory design methodology, an active involvement of humanitarian organizations in identifying and addressing their practitioner realities, needs, and objectives is ensured. The resulting performance management system has been designed, implemented, and evaluated within three distinct and representative humanitarian organizations. As a result, these research findings hold promise for enhancing the capabilities of humanitarian organizations to measure and manage logistics performance effectively.


Innovation in Crisis Management

Innovation in Crisis Management
Author: Chiara Fonio
Publisher: Taylor & Francis
Total Pages: 359
Release: 2023-02-10
Genre: Social Science
ISBN: 1000833291

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This book deals with how to measure innovation in crisis management, drawing on data, case studies, and lessons learnt from different European countries. The aim of this book is to tackle innovation in crisis management through lessons learnt and experiences gained from the implementation of mixed methods through a practitioner-driven approach in a large-scale demonstration project (DRIVER+). It explores innovation from the perspective of the end-users by focusing on the needs and problems they are trying to address through a tool (be it an app, a drone, or a training program) and takes a deep dive into what is needed to understand if and to what extent the tool they have in mind can really bring innovation. This book is a toolkit for readers interested in understanding what needs to be in place to measure innovation: it provides the know-how through examples and best practices. The book will be a valuable source of knowledge for scientists, practitioners, researchers, and postgraduate students studying safety, crisis management, and innovation.


Secure-by-Design Enterprise Architectures and Business Processes in Supply Chains. Handling Threats from Physical Transport Goods in Parcel Mail Services

Secure-by-Design Enterprise Architectures and Business Processes in Supply Chains. Handling Threats from Physical Transport Goods in Parcel Mail Services
Author: Michael Middelhoff
Publisher: Logos Verlag Berlin GmbH
Total Pages: 272
Release:
Genre:
ISBN: 3832557083

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Supply chain security encompasses measures preventing theft, smuggling, and sabotage through heightened awareness, enhanced visibility, and increased transparency. This necessitates the adoption of a security-by-design paradigm to achieve effective and efficient security measures, yielding additional benefits such as diminished supply chain costs. Given their vulnerability, transportation and logistics service providers play a pivotal role in supply chain security. This thesis leverages systems security engineering and security-by-design to provide a methodology for designing and evaluating security measures for physical transport goods. It formulates nine principles that define security-by-design and establishes a supply chain security framework. An adaptation of the TOGAF architecture development facilitates the creation of secure-by-design enterprise architectures. Security measures are documented using security-enhanced processes based on BPMN. This enables an analysis and compliance assessment to ascertain the alignment of security with business objectives and the adequate implementation of requirements. The culmination of these efforts is exemplified through a case study.


Humanitarian Logistics

Humanitarian Logistics
Author: R. Tomasini
Publisher: Springer
Total Pages: 188
Release: 2009-02-19
Genre: Business & Economics
ISBN: 0230233481

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Imagine planning an event like the Olympics. Now imagine planning the same event but not knowing when or where it will take place, or how many will attend. This is what humanitarian logisticians are up against. Oversights result in serious consequences for the victims of disasters. So they have to get it right, fast.


Humanitarian Logistics and Sustainability

Humanitarian Logistics and Sustainability
Author: Matthias Klumpp
Publisher: Springer
Total Pages: 260
Release: 2015-02-26
Genre: Technology & Engineering
ISBN: 3319154559

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This contributed volume combines conceptual and strategic research articles dealing with the "why" and "to what end" of sustainable operations in humanitarian logistics, as well as operational research contributions regarding the "how" from the United Nations as well as from researchers and organizations from different countries (Germany, Australia, Singapore, Netherlands, Italy, Denmark, Jordan). The target audience primarily comprises research experts, decision makers and practitioners in the field, but the book may also be beneficial for graduate students.


Humanitarian Logistics

Humanitarian Logistics
Author: Martin Christopher
Publisher: Kogan Page Publishers
Total Pages: 139
Release: 2011
Genre: Business & Economics
ISBN: 0749462469

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In 2007, there were 34 armed conflicts worldwide. That same year, a total of 414 natural disasters affected 211 million people. "Humanitarian Logistics" examines the challenges facing those whose role it is to organize and distribute resources in difficult situations.


Managing Humanitarian Logistics

Managing Humanitarian Logistics
Author: B.S. Sahay
Publisher: Springer
Total Pages: 324
Release: 2015-09-10
Genre: Business & Economics
ISBN: 8132224167

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This book discusses emerging themes in the area of humanitarian logistics. It examines how humanitarian logistics and supply chains play a key role, focusing on rapidly delivering the correct amount of goods, people and monetary resources to the locations needed to achieve the success of relief efforts in response to global emergencies such as flood, earthquakes, wars etc. With an increase in the frequency, magnitude and impact of both natural and manmade disasters, effective delivery of humanitarian aid is an issue that is becoming increasingly important in the context of disaster management. The book focuses on how logistics systems and supply chains responsible for delivering this aid from origin to recipients can be made more effective and efficient. It also discusses how the development of information technology systems that can provide visibility to the disaster relief supply chain marks a huge step forward for the humanitarian sector as a whole. As more organizations begin to adopt and implement these systems and visibility is established, the use of key performance indicators will then become essential to further enhance the efficiency and effectiveness of these supply chains.


Reshaping Performance Management for Sustainable Development

Reshaping Performance Management for Sustainable Development
Author: Luca Gnan
Publisher: Emerald Group Publishing
Total Pages: 172
Release: 2023-12-07
Genre: Political Science
ISBN: 1837973067

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Reshaping Performance Management for Sustainable Development explores how performance management plays a central role in improving the policy cycle and contributing to public organizations' management and accountability.


An Integrated Logistics Performance Measurement System for Logistics Management

An Integrated Logistics Performance Measurement System for Logistics Management
Author: Liqian Wu
Publisher:
Total Pages: 134
Release: 2017
Genre:
ISBN:

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In the 1980's there was a revolution that changed the nature of traditional performance measurement systems. Since then there has been an explosion in the number of scholars and practitioners seeking new and better ways of measuring organizational performance. Performance measurement systems (PMS) specialized for logistics management caught attention much later when more enterprises began to focus on logistics to reduce operational cost and increase profits. Meanwhile, there are more demands on logistics performance measurement systems (LPMSs). The role of an LPMS is beyond monitoring logistics performance, but also to provide logistics improvement suggestions, resolve trade-offs between different logistics activities and so on. To design an LPMS, this thesis addresses the following four objectives: 1) review the evolution of performance measurement systems (PMS) for logistics since 2000; 2) determine the requirements for the design an ILPMS; 3) propose an ILPMS that satisfies these requirements; and 4) apply the ILPMS to a case study. The ILPMS consists of three components: 1) a hybrid performance measurement framework, combining a hierarchical and process-based structure, to facilitate developing logistics performance measures and metrics; 2) different strategies for developing logistics performance measures and logistics activity metrics; 3) a hybrid multi-criteria decision making methodology, analytic network process (ANP) and decision-making trial and evaluation laboratory (DEMATEL), to prioritize performance measures and metrics for managerial purposes. The ILPMS developed illustrates the procedures to establish a logistics performance measurement system for a manufacturing company. The results from the ILPMS provide effective feedback for performance management process and suggestions about performance improvement for managers. Keywords: integrated logistics performance measurement framework (ILPMS), performance measures/metrics, multi-criteria decision making methodology (MCDM).