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Perceived Organizational Support

Perceived Organizational Support
Author: Robert Eisenberger
Publisher: American Psychological Association (APA)
Total Pages: 0
Release: 2011
Genre: Employee motivation
ISBN: 9781433809330

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Today's constantly changing work environment is fraught with job uncertainty, frequent mergers and acquisitions, and a general breakdown of trust between employer and employee. More than ever, it is critical for managers to proactively shift away from devaluing employees as marginal capital to empowering them as human capital. Perceived organizational support-employees' perception of how much an organization values their contribution and cares about their well-being-mutually benefits both employees and their organizations and is integral to sustainable employer–employee relationships. Using organizational support theory and evidence gathered from hundreds of studies, Eisenberger and Stinglhamber demonstrate how perceived organizational support affects employees' well-being, the positivity of their orientation toward the organization and work, and behavioral outcomes favorable to the organization. The authors illustrate these findings with employee experiences and strategic approaches of major organizations such as Southwest Airlines, Wal-Mart, Costco, and Google. Organizational psychologists, management consultants, managers, and graduate students will obtain a clear understanding of perceived organizational support and the practical knowledge needed to foster its development and positive outcomes.


Essentials of Job Attitudes and Other Workplace Psychological Constructs

Essentials of Job Attitudes and Other Workplace Psychological Constructs
Author: Valerie I. Sessa
Publisher: Routledge
Total Pages: 332
Release: 2020-12-21
Genre: Psychology
ISBN: 1000282856

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Although the topic of job attitudes and other workplace psychological constructs such as perceptions, identity, bonds, and motivational states is important, there are no books addressing the topic as a whole. Essentials of Job Attitudes and Other Workplace Psychological Constructs seeks to fill that void in a comprehensive edited volume that compiles chapters by experts on each construct. Essentials of Job Attitudes and Other Workplace Psychological Constructs begins with a review of the concept of job attitudes and other workplace psychological constructs, then devotes a single chapter to each construct. These chapters focus on organizational justice, perceived organizational support, organizational identification, job involvement, workplace commitments, job embeddedness, job satisfaction, employee engagement, and team-related work attitudes. Each of these chapters addresses parallel content including definitions, history, theory, a critique of the field to date with future research recommendations, and how the given construct can be used in practice. There are two additional features that make this book unique: first, each chapter provides a nomological network figure of the workplace psychological construct addressed; and second, each chapter provides one or more of the current measures used to assess the construct of interest. Essentials of Job Attitudes and Other Workplace Psychological Constructs is an ideal text for students and professionals in industrial-organizational psychology, organizational behavior, and human resource management.


Empowerment: HR Strategies for Service Excellence

Empowerment: HR Strategies for Service Excellence
Author: Conrad Lashley
Publisher: Routledge
Total Pages: 319
Release: 2012-05-16
Genre: Business & Economics
ISBN: 1136406832

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'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all concerned. When successfully incorporated as part of HR strategy, empowerment can: * enable organizations to gain commercial and competitive advantage * become more flexible * improve employee commitment * use the skills of individual employees to best advantage and enhance personal capabilities. 'Empowerment: HR strategies for service excellence' uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants to build a picture of empowerment of service employees in context, illustrating how different forms of empowerment are employed and different working arrangements are practiced.


Service Quality

Service Quality
Author: Benjamin Schneider
Publisher: SAGE
Total Pages: 204
Release: 2004
Genre: Business & Economics
ISBN: 9780761921479

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The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. Scholars and researchers in a number of disciplines, including marketing, human resources I/O psychology, sociology, and consumer behavior, have all made substantial contributions to understanding what service is, how service and service delivery quality are experienced by customers, and the role of employees and their organizations in service delivery. Service Quality: Research Perspectives presents a comprehensive overview and analysis of the field and its research, including its growth, emerging trends, and debates


LISREL 8

LISREL 8
Author: Karl G. Jöreskog
Publisher: Scientific Software International
Total Pages: 272
Release: 2001
Genre: LISREL
ISBN: 9780894980510

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Commitment in Organizations

Commitment in Organizations
Author: Howard J. Klein
Publisher: Routledge
Total Pages: 506
Release: 2012-11-12
Genre: Business & Economics
ISBN: 1135389845

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Commitment is one of the most researched concepts in organizational behavior. This edited book in the SIOP Organizational Frontiers series, with contributions from many scholars, attempts to summarize current research and suggests new directions for studies on commitment in organizations. Commitment is linked to other concepts ie. satisfaction, involvement, motivation, and identification and is studied across cultural lines. Both the individual and group levels of building and maintaining commitment are discussed.


The Employee-Organization Relationship

The Employee-Organization Relationship
Author: Lynn M. Shore
Publisher: Routledge
Total Pages: 632
Release: 2012-03-12
Genre: Business & Economics
ISBN: 1136493271

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"Employee-organization relationship" is an overarching term that describes the relationship between the employee and the organization. It encompasses psychological contracts, perceived organizational support, and the employment relationship. Remarkable progress has been made in the last 30 years in the study of EOR. This volume, by a stellar list of international contributors, offers perspectives on EOR that will be of interest to scholars, practitioners and graduate students in IO psychology, business and human resource management.


Organizational Politics, Justice, and Support

Organizational Politics, Justice, and Support
Author: Russell S. Cropanzano
Publisher: Praeger
Total Pages: 0
Release: 1995-10-18
Genre: Business & Economics
ISBN: 0899309062

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Experts in the fields of organizational politics and justice explore the nuances of organizational life. They analyze how these concepts work alone and in concert with each other to influence employees' perceptions of and reactions to their organizations. One argument concludes that managers use politics to compensate for the inadequacies in the current approach to human resources management, while another finds that support and justice benefit the employer, not the employee. Practitioners and scholars in human resources, organizational behavior, psychology, and business law will find new and controversial interpretations of human behavior in the workplace.


Contemporary Research on Business and Management

Contemporary Research on Business and Management
Author: Siska Noviaristanti
Publisher: CRC Press
Total Pages: 272
Release: 2021-11-24
Genre: Technology & Engineering
ISBN: 1000473236

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This book contains selected papers presented at the 4th International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), which was organized by the Alliance of Indonesian Master of Management Program (APMMI) and held in Surubaya, Indonesia, 25-27 November 2020. It was hosted by the Master of Management Program Indonesia University and co-hosts Airlangga University, Sriwijaya University, Trunojoyo University of Madura, and Telkom University, and supported by Telkom Indonesia and Triputra. The seminar aimed to provide a forum for leading scholars, academics, researchers, and practitioners in business and management area to reflect on current issues, challenges and opportunities, and to share the latest innovative research and best practice. This seminar brought together participants to exchange ideas on the future development of management disciplines: human resources, marketing, operations, finance, strategic management and entrepreneurship.