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Outsourcing and Offshoring Business Services

Outsourcing and Offshoring Business Services
Author: Leslie P. Willcocks
Publisher: Springer
Total Pages: 651
Release: 2017-07-25
Genre: Computers
ISBN: 3319526510

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Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.


Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy
Author: Gupta, Amar
Publisher: IGI Global
Total Pages: 440
Release: 2008-03-31
Genre: Business & Economics
ISBN: 1599049732

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"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.


What's This India Business?

What's This India Business?
Author: Paul Davies
Publisher: Nicholas Brealey International
Total Pages: 256
Release: 2008-01-28
Genre: Business & Economics
ISBN:

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Proven strategies and behind the scenes advice for any company considering business in India.


Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective

Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective
Author: Kehal, Harbhajan
Publisher: IGI Global
Total Pages: 482
Release: 2006-03-31
Genre: Business & Economics
ISBN: 1591408776

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"This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed countries and the short term and long term implications"--Provided by publisher.


The Handbook of Global Outsourcing and Offshoring

The Handbook of Global Outsourcing and Offshoring
Author: I. Oshri
Publisher: Springer
Total Pages: 266
Release: 2009-10-09
Genre: Business & Economics
ISBN: 0230251072

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This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.


Global Outsourcing and Offshoring

Global Outsourcing and Offshoring
Author: Farok J. Contractor
Publisher: Cambridge University Press
Total Pages: 493
Release: 2010-11-11
Genre: Business & Economics
ISBN: 1139492233

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Companies are increasingly asking which of their value chain activities are best performed within their own company and which may be outsourced. In addition, they are also considering which pieces of their value chain may be better performed abroad. These interrelated decisions concerning outsourcing and offshoring have not only changed entire industries, they have also transformed the lives of people across the world. Hundreds of millions of jobs in emerging nations have been the direct result of outsourcing and offshoring decisions. At the same time, many people in the developed world have lost their jobs because a company has been able to find a cheaper alternative. Featuring contributions from scholars in eleven different countries, this book was the first to examine the theory and practice of outsourcing and offshoring simultaneously. It includes studies of a variety of different industries, including pharmaceuticals, automobiles, medical records, appliances, human resource management and telecommunications.


Outsourcing and Offshoring

Outsourcing and Offshoring
Author: Mário Franco
Publisher: BoD – Books on Demand
Total Pages: 130
Release: 2021-07-07
Genre: Business & Economics
ISBN: 1839684690

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Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.


IT, Software and Services

IT, Software and Services
Author: Robin Sood
Publisher: Aiaiyo Books
Total Pages: 178
Release: 2005
Genre: Computer software industry
ISBN: 9780976067436

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If you are contemplating outsourcing, already involved in it, or merely want to remain competitive in todays fast-moving and ever-changing marketplace, this book is a must-read. This comprehensive guide provides information about what can be outsourced, selecting vendors, and dealing with contractual issueseven which locations are most desirable for outsourcing. Written by an industry Program Manager, the goal of this book is to ensure the reader does not fall into one of the many traps outsourcing and offshoring can set in the path of the unwary novice.


Global Services Outsourcing

Global Services Outsourcing
Author: Ronan McIvor
Publisher: Cambridge University Press
Total Pages: 299
Release: 2010-07-22
Genre: Business & Economics
ISBN: 1107717450

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Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many organisations now choose to transfer responsibility for entire functions such as human resources, finance and information technology services to both local and global vendors. Yet outsourcing such functions is a complex process, one that is driven by factors that transcend cost considerations alone. Issues such as service design, unbundling processes, managing work across different cultures and time zones, and business process redesign have all become important elements of managing services outsourcing arrangements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements. Based on in-depth analysis of large-scale outsourcing arrangements across a wide range of sectors, this is an excellent resource for both academics and practitioners who wish to understand more about this complex phenomenon.


The Handbook of Global Outsourcing and Offshoring

The Handbook of Global Outsourcing and Offshoring
Author: Ilan Oshri
Publisher: Springer Nature
Total Pages: 315
Release: 2022-11-10
Genre: Business & Economics
ISBN: 3031120345

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Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.