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OPERATIONS,STRATEGY,AND TECHNOLOGY: PURSUING THE COMPETITIVE EDGE

OPERATIONS,STRATEGY,AND TECHNOLOGY: PURSUING THE COMPETITIVE EDGE
Author: Robert Hayes
Publisher: John Wiley & Sons
Total Pages: 0
Release: 2011-06
Genre:
ISBN:

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Market_Desc: Management; Graduate students of operation management Special Features: · AUTHOR RECOGNITION: Dr. Robert Hayes, Emeritus, Harvard Business School, is the most recognizable academic authority in the field of Operations Management. He is the author and co-author of numerous trade and college books. His Wiley book, Restoring Our Competitive Edge: Competing Through Manufacturing has sold 60,000 copies, and is now in its 15th printing. It was chosen by The American Association of Publishers in 1984 as the best business book on business, management and economics. His article with William Abernathy, Managing Our Way Toward an Economic Decline is generally regarded as the most widely read reprint article in the history of Harvard Business Review.· PREVIOUS TRACK RECORD: Robert Hayes has co-authored two successful hybrid trade/college books. In 1984, he authored Restoring Our Competitive Edge: Competing Through Manufacturing (60,000 sold, of which approximately 20,000 were sold to the college market). In 1990 he was the lead author of Dynamic Manufacturing, for Free Press, (55,000 sold)· AUTHOR PROMOTION: Dr. Hayes maintains an excellent relationship with top executives at Hewlett-Packard, Canton Timken and other Fortune 500 companies, and he will send them complimentary copies to stimulate bulk purchases. Also, the authors will promote the book both to the Production Management Society and The Decision Science Institute. In addition, Dr. Upton will use the text in his executive education courses at Harvard Business School.· COLLEGE MARKET: This book will be strongly considered as the course book for the graduate level operations management course at the top-flight colleges and universities. About The Book: Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's new (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the operations edge.


Service Management

Service Management
Author: James A. Fitzsimmons
Publisher: Irwin/McGraw-Hill
Total Pages: 576
Release: 2004
Genre: Business & Economics
ISBN: 9780072823738

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Operations, Strategy, and Technology

Operations, Strategy, and Technology
Author: Robert H. Hayes
Publisher: John Wiley & Sons
Total Pages: 408
Release: 2005
Genre: Business & Economics
ISBN:

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Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."


Service Management

Service Management
Author: James A. Fitzsimmons
Publisher: McGraw-Hill
Total Pages: 537
Release: 2008
Genre: Service industries
ISBN: 9780071263467

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Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. New material on Professional Service Firms highlights IBM’s initiative to establish a Service Science, Management, and Engineering discipline. The Sixth Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The ancillary package includes student CD-ROM and Website that includes self-test quizzes, video clips, ServiceModel Software, and the Mortgage Service Game.


Operations Strategy

Operations Strategy
Author: Jan A. Van Mieghem
Publisher:
Total Pages: 526
Release: 2015
Genre: Business logistics
ISBN: 9780989910866

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Operations Strategy PDF eBook

Operations Strategy PDF eBook
Author: Nigel Slack
Publisher: Pearson Higher Ed
Total Pages: 521
Release: 2017-04-21
Genre: Business & Economics
ISBN: 1292162511

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Now in its 5th Edition, Operations Strategy continues to provide a comprehensive understanding of the interaction between operational resources and market requirements. Companies such as Apple and Google have transformed their prospects through the way they manage their operations resources strategically, turning their operations capabilities into a formidable asset. The ideas and examples in this book illustrate how operations strategy can develop these capabilities by building on concepts from strategic management, operations management, marketing and HRM. This is the ideal text for advanced undergraduate and postgraduate students. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.


Operations Strategy

Operations Strategy
Author: Nigel Slack
Publisher: Prentice Hall
Total Pages: 0
Release: 2008
Genre: Business & Economics
ISBN: 9780273695196

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This book provides a treatment of operations strategy which is clear and well structured, and seeks to apply some of the ideas of operations strategy to a variety of businesses and organisations.


Information Technology Strategy and Management: Best Practices

Information Technology Strategy and Management: Best Practices
Author: Chew, Eng K.
Publisher: IGI Global
Total Pages: 496
Release: 2009-01-31
Genre: Computers
ISBN: 1599048051

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Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery.


SERVICE MANAGEMENT

SERVICE MANAGEMENT
Author: SANJEEV. BORDOLOI
Publisher:
Total Pages: 0
Release: 2018
Genre:
ISBN: 9781260167153

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Service Management

Service Management
Author: James A. Fitzsimmons
Publisher: Irwin Professional Pub
Total Pages: 587
Release: 2004
Genre: Business & Economics
ISBN: 9780071214575

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Service Management is the best-selling text in this market and includes compelling and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.