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| Author | : Joseph S. Dumas |
| Publisher | : Elsevier |
| Total Pages | : 208 |
| Release | : 2008-04-09 |
| Genre | : Computers |
| ISBN | : 9780080558271 |
Download Moderating Usability Tests Book in PDF, ePub and Kindle
Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site. Presents the ten “golden rules that maximize every session’s value Offers targeted advice on how to maintain objectivity Discusses the ethical considerations that apply in all usability testing Explains how to reduce the stress that participants often feel Considers the special requirements of remote usability testing Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher’s companion web site
| Author | : Joseph S. Dumas |
| Publisher | : Morgan Kaufmann |
| Total Pages | : 214 |
| Release | : 2008-02-29 |
| Genre | : Computers |
| ISBN | : |
Download Moderating Usability Tests Book in PDF, ePub and Kindle
Two veteran usability testers have mined their experience to identify the underlying principles of successful interaction with test participants. They've captured these in the "10 golden rules of interaction."
| Author | : Joseph S. Dumas |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2008 |
| Genre | : Human-computer interaction |
| ISBN | : |
Download Moderating Usability Tests Book in PDF, ePub and Kindle
Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact.Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability.
| Author | : Emily Geisen |
| Publisher | : Morgan Kaufmann |
| Total Pages | : 250 |
| Release | : 2017-02-15 |
| Genre | : Computers |
| ISBN | : 0128036818 |
Download Usability Testing for Survey Research Book in PDF, ePub and Kindle
Usability Testing for Survey Research provides researchers with a guide to the tools necessary to evaluate, test, and modify surveys in an iterative method during the survey pretesting process. It includes examples that apply usability to any type of survey during any stage of development, along with tactics on how to tailor usability testing to meet budget and scheduling constraints. The book's authors distill their experience to provide tips on how usability testing can be applied to paper surveys, mixed-mode surveys, interviewer-administered tools, and additional products. Readers will gain an understanding of usability and usability testing and why it is needed for survey research, along with guidance on how to design and conduct usability tests, analyze and report findings, ideas for how to tailor usability testing to meet budget and schedule constraints, and new knowledge on how to apply usability testing to other survey-related products, such as project websites and interviewer administered tools. Explains how to design and conduct usability tests and analyze and report the findings Includes examples on how to conduct usability testing on any type of survey, from a simple three-question survey on a mobile device, to a complex, multi-page establishment survey Presents real-world examples from leading usability and survey professionals, including a diverse collection of case studies and considerations for using and combining other methods Discusses the facilities, materials, and software needed for usability testing, including in-lab testing, remote testing, and eye tracking
| Author | : Inge De Bleecker |
| Publisher | : Packt Publishing Ltd |
| Total Pages | : 193 |
| Release | : 2018-08-23 |
| Genre | : Computers |
| ISBN | : 1788990633 |
Download Remote Usability Testing Book in PDF, ePub and Kindle
Usability testing is a sub-discipline of User Experience, and remote testing involves fewer logistics, allows participation regardless of location and is quicker and cheaper to execute than in person studies, but still deliver valuable insights and feedback. This book is your ideal guide to remote usability testing.
| Author | : David Travis |
| Publisher | : CRC Press |
| Total Pages | : 296 |
| Release | : 2023-07-26 |
| Genre | : Computers |
| ISBN | : 1000910350 |
Download Think Like a UX Researcher Book in PDF, ePub and Kindle
Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft. In this newly revised Second Edition, the authors have added six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher. Key Features Provides a dive-in-anywhere book that offers practical advice and topical examples. Includes thought triggers, exercises and scenarios to test your knowledge of UX research. Features workshop ideas to build a development team’s UX maturity. Discusses war stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.
| Author | : Jeffrey Rubin |
| Publisher | : John Wiley & Sons |
| Total Pages | : 391 |
| Release | : 2011-03-10 |
| Genre | : Computers |
| ISBN | : 1118080408 |
Download Handbook of Usability Testing Book in PDF, ePub and Kindle
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.
| Author | : Donna Tedesco |
| Publisher | : Newnes |
| Total Pages | : 349 |
| Release | : 2013-09-25 |
| Genre | : Computers |
| ISBN | : 0124047149 |
Download The Moderator's Survival Guide Book in PDF, ePub and Kindle
The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. Practical, field-tested, and actionable tips for what to do and say—and what NOT to do or say—in each situation. Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.
| Author | : Carol M. Barnum |
| Publisher | : Morgan Kaufmann |
| Total Pages | : 481 |
| Release | : 2020-06-27 |
| Genre | : Computers |
| ISBN | : 0128169435 |
Download Usability Testing Essentials: Ready, Set ...Test! Book in PDF, ePub and Kindle
Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design—from students to seasoned professionals.Filled with new examples and case studies, Usability Testing Essentials, Second Edition is completely updated to reflect the latest approaches, tools and techniques needed to begin usability testing or to advance in this area. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development Discusses important usability issues such as international testing, persona creation, remote testing, and accessibility Presents new examples covering mobile devices and apps, websites, web applications, software, and more Includes strategies for using tools for moderated and unmoderated testing, expanded content on task analysis, and on analyzing and reporting results
| Author | : Kent Norman |
| Publisher | : John Wiley & Sons |
| Total Pages | : 1040 |
| Release | : 2017-12-28 |
| Genre | : Psychology |
| ISBN | : 1118977270 |
Download The Wiley Handbook of Human Computer Interaction Set Book in PDF, ePub and Kindle
Once, human-computer interaction was limited to a privileged few. Today, our contact with computing technology is pervasive, ubiquitous, and global. Work and study is computer mediated, domestic and commercial systems are computerized, healthcare is being reinvented, navigation is interactive, and entertainment is computer generated. As technology has grown more powerful, so the field of human-computer interaction has responded with more sophisticated theories and methodologies. Bringing these developments together, The Wiley Handbook of Human-Computer Interaction explores the many and diverse aspects of human-computer interaction while maintaining an overall perspective regarding the value of human experience over technology.
