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Measuring the Impact of Leadership Program Effectiveness Within the Virtual Setting

Measuring the Impact of Leadership Program Effectiveness Within the Virtual Setting
Author: Catherine Rymsha
Publisher:
Total Pages:
Release: 2022
Genre: COVID-19 Pandemic, 2020-
ISBN: 9781529607994

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Leadership development is a priority for many organizations in ensuring that all levels of leadership are gaining the skills needed to lead. While organizations understand the need for such programs, some fail to evaluate their effectiveness, which can lead to struggles in defending their return on investment and organizational impact. In preparing various talent levels, from emerging leaders to mid-to-senior leaders and executives, to enhance their leadership skills, those tasked with managing such programs need to ensure relatable and applicable content, tools to implement, and an interactive experience within the virtual setting. With the transition of organizations allowing more people to work remotely to ensure a work/life balance, lower overheads, and employing globally distributed employees, along with the COVID-19 pandemic forcing many to work remotely, organizations have pivoted from face-to-face and classroom-based courseware to virtual-based training and eLearning. This case looks at an example of an organization offering several tiers of leadership development programs and how talent management leaders needed to transition these programs to the virtual setting due to the COVID-19 pandemic while being asked to further defend their value in light of pandemic-imposed budget cuts and leadership's desire to understand impact.


Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance
Author: Jack Phillips
Publisher: McGraw Hill Professional
Total Pages: 304
Release: 2012-04-06
Genre: Business & Economics
ISBN: 0071781218

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Prove the financial value of your programs—so funders can’t say no “Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development.” —Dave Ulrich, Professor, University of Michigan, Ross School of Business, and partner, The RBL Group “This book explains many of the reasons why current leadership development practices miss the mark. A must-read for anyone who wishes to implement a meaningful strategy for developing leaders in their organization.” —Rajeev Peshawaria, Executive Director and CEO, iclif Leadership and Governance Centre “Leadership development is an area we instinctively know we need in organizations, but we struggle with how to link it to results. Patti, Jack, and Rebecca make measurement a clear and simple process.” —Whitney Hischier, Assistant Dean, Center for Executive Education, University of California, Berkeley, Haas School of Business “Measuring Leadership Development is one of the best business road maps I’ve seen in quite some time. These three doctors of philosophy offer the right prescription for ailing corporations in today’s business climate. I highly recommend it as an essential navigational tool in any corporate handbook.” —Marshall Goldsmith, million-selling author of the New York Times bestsellers MOJO and What Got Your Here Won’t Get You There “In addition to synthesizing and integrating various streams of information into something meaningful and compelling, the authors outline the fundamental questions that anyone who truly cares about making a difference should answer and they also provide pragmatic approaches and applications to insure high impact.” —Teresa Roche, Vice President and Chief Learning Officer, Agilent Technologies About the Book: Leadership development is one of the driving forces behind strong organizational performance. However, when executives look to run their organizations leaner, they view it as a luxury. Now, Measuring Leadership Development gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits, including—for the first time—an accurate bottom line for return on investment in the program. Jack and Patti Phillips have set the standard for ROI Methodology, and here, with Rebecca Ray, they show you how to measure, in real numbers, the impact a leadership development program has on an organization. This complete package gives you sought-after advice for developing leaders with a conveniently measurable, results-based approach as well as the tools you need to collect, analyze, and report relevant data. With this one-of-a-kind book, you can get up and running fast to: Design, deliver, and sustain a periodic ROI evaluation process Provide executives and stakeholders with the confirmable data they demand in terms they understand Use your evaluation data to drive improvement in your organization Effectively value the ROI of a leadership development program using the same standard ratio accountants use for equipment and buildings Colorful case studies from some of the world’s best-known companies illustrate how to establish best practices and avoid common pitfalls. You will turn to this book again and again for its authoritative, go-to advice and techniques. Take the lead in improving your company’s performance with Measuring Leadership Development.


The Future of Leadership Development

The Future of Leadership Development
Author: Susan Elaine Murphy
Publisher: Psychology Press
Total Pages: 306
Release: 2003-09-12
Genre: Psychology
ISBN: 1135630089

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Leadership in today's organizations is a tough business. Organizational leaders face a number of challenges as their jobs, and the world around them, become increasingly complex. Trends, such as organizational "delayering," rapid technological advances, and increased employee empowerment require that leaders adapt their techniques and styles of leadership to meet these new challenges. Consequently, there has been an explosion of interest in leadership in recent years as researchers and management educators struggle to understand the process of leadership development, how it operates, and what characteristics make effective leaders. Born of these questions, the 11th Annual Kravis-de Roulet Leadership Conference at Claremont McKenna College brought together an impressive slate of scholars whose theories, research, and cutting-edge techniques are now gathered together in this impressive volume. Each chapter asks and answers questions about the current state of the field while providing future direction for research to help bridge the gap between leadership researchers and leadership development practitioners. Notable topics include chapters on "e-leadership" and leadership within the "virtual" organization, exploring 360-degree feedback, the importance of "social capital," and a comprehensive analysis of the well-researched theory of Leader Member Exchange.


Grow Leaders With a Virtual Development Program

Grow Leaders With a Virtual Development Program
Author: Lindsay Fletcher and Gerhard Redelinghuys
Publisher: Association for Talent Development
Total Pages: 20
Release: 2014-10-17
Genre: Business & Economics
ISBN: 1952157889

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Today’s leaders—whether seasoned executives or first-time managers—need to be effective at guiding dispersed teams. That entails a new set of leadership capabilities for the virtual work environment and is where a carefully crafted virtual leadership program, built to match your company’s structure, industry, and needs can help. In this issue of TD at Work, Lindsay Fletcher and Gerhard Redelinghuys guide you in how to identify whether a virtual leadership development program is right for your organization and how to design a customized program for business impact. Further, they explain how to: · Design and curate program content to bring it to life with the right modalities. · Market and launch the program. · Track and evaluate success.Tools & Resources included in this issue are a results-focused program design template and a course catalog template.


Measuring the Success of Leadership Development

Measuring the Success of Leadership Development
Author: Patricia Pulliam Phillips
Publisher: Association for Talent Development
Total Pages: 265
Release: 2015-05-22
Genre: Business & Economics
ISBN: 1607282399

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Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders. Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs. If you’re leading the charge, it’s crucial that you create and track metrics for your program’s success. In this book you will learn: how to begin the leadership development process with the end in mind what data to collect to show return on investment to key stakeholders best practices in measurement and evaluation strategies.


Virtual Teams: an Exploratory Study of the Effect of Leader Behavior on Team Effectiveness

Virtual Teams: an Exploratory Study of the Effect of Leader Behavior on Team Effectiveness
Author: Leroy Rogers Cox
Publisher:
Total Pages: 252
Release: 2005
Genre: Leadership
ISBN:

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"As organizations become increasingly global and have operations in far-flung regions of the world, and as the need for specialized knowledge increases due to advances in technology, virtual teams allow managers to create teams to solve problems or explore opportunities without being limited by the need for team members to work in the same geographic location. Members possess the knowledge, expertise, and experience to tackle a particular problem or take advantage of a specific opportunity. Despite the prevalence of virtual teaming due to advancing technologies and more global business interactions, the majority of research attempting to understand virtual team effectiveness is anecdotal, descriptive, or attempts to apply effectiveness outcomes witnessed in face-to-face working situations to the virtual environment. This study sought to understand leader behaviors that make a difference in the virtual environment, with particular emphasis placed on contrasting transactional and transformational leadership behaviors. Nineteen virtual teams, consisting of a total of fifty-three students enrolled in distance education classes at the University of Missouri - Rolla and the University of Colorado - Boulder completed a survey instrument that measured the leadership behaviors expressed by team leaders, as well as the groups' perceptions of team effectiveness (measured by group potency, task satisfaction, and performance.) Findings suggest that both transactional and transformational leadership behaviors are important to team effectiveness. Further, group potency and task satisfaction were not shown to moderate the relationship between leader behaviors and performance. Implications and avenues for future research are presented"--Abstract, leaf iii.


Evaluating the Impact of Leadership Development

Evaluating the Impact of Leadership Development
Author: Kelly Hannum
Publisher: Pfeiffer
Total Pages: 128
Release: 2008-03-31
Genre: Business & Economics
ISBN: 0470260769

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Implement Evaluation the CCL Way Evaluating the Impact of Leadership Development is a step-by-step guidebook for creating and implementing evaluation of leadership development systems. Approaching issues from an evaluative perspective enables leadership development professionals to consider multiple perspectives and draw lessons as a natural part of the way work is done. Advance praise for Evaluating the Impact of Leadership Development "This refreshingly practical guide to evaluating leadership activities will provide the confidence and the evidence to reinvigorate the international community's support for effective leadership to address the major global issues of today." -John Davidson, senior public sector specialist, The World Bank "An extremely well-written book! It will help evaluation practitioners demonstrate to their stakeholders where and how evaluation adds unique values to leadership development initiatives." -Huilan Yang, evaluation manager and project leader, W. K. Kellogg Foundation "Hannum and Martineau have nailed this topic! In their mission to educate and assist others in evaluating leadership development, they have provided a valuable guide that is rich with practical tools and examples that enable anyone to think systematically about how to effectively demonstrate the value of their leadership development programs and approaches." -Leslie W. Joyce, vice president and chief learning officer, The Home Depot


The Leadership Gap

The Leadership Gap
Author: Lolly Daskal
Publisher: Penguin
Total Pages: 242
Release: 2017-05-30
Genre: Business & Economics
ISBN: 1101981377

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Do people see you as the kind of leader you want to be? Are your strongest leadership qualities getting in the way of your greatness? After decades of advising and inspiring some of the most eminent chief executives in the world, Lolly Daskal has uncovered a startling pattern: within each leader are powerful abilities that are also hidden impediments to greatness. She’s witnessed many highly driven, overachieving leaders rise to prominence fueled by well-honed skill sets, only to falter when the shadow sides of the same skills emerge. Now Daskal reveals her proven system, which leaders at any level can apply to dramatically improve their results. It begins with identifying your distinctive leadership archetype and recognizing its shadow: ■ The Rebel, driven by confidence, becomes the Imposter, plagued by self-doubt. ■ The Explorer, fueled by intuition, becomes the Exploiter, master of manipulation. ■ The Truth Teller, who embraces candor, becomes the Deceiver, who creates suspicion. ■ The Hero, embodying courage, becomes the Bystander, an outright coward. ■ The Inventor, brimming with integrity, becomes the Destroyer, who is morally corrupt. ■ The Navigator, trusts and is trusted, becomes the Fixer, endlessly arrogant. ■ The Knight, for whom loyalty is everything, becomes the Mercenary, who is perpetually self-serving. Using psychology, philosophy, and her own experience, Daskal offers a breakthrough perspective on leadership. She’ll take you inside some of the most cloistered boardrooms, let you in on deeply personal conversations with industry leaders, and introduce you to luminaries who’ve changed the world. Her insights will help you rethink everything you know to become the leader you truly want to be.


Proving the Value of Soft Skills

Proving the Value of Soft Skills
Author: Patricia Pulliam Phillips
Publisher: Association for Talent Development
Total Pages: 328
Release: 2020-08-04
Genre: Business & Economics
ISBN: 1950496643

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A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.


Everyone Deserves a Great Manager

Everyone Deserves a Great Manager
Author: Scott Jeffrey Miller
Publisher: Simon & Schuster
Total Pages: 208
Release: 2019-10-08
Genre: Business & Economics
ISBN: 1982112077

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***A WALL STREET JOURNAL BESTSELLER*** From the organizational experts at FranklinCovey, an essential guide to becoming the great manager every team deserves. A practical must-read, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful—and includes new ways of thinking, tips and techniques—this volume has been field-tested with hundreds of thousands of managers all over the world. Organized under four main roles every manager is expected to fill, Everyone Deserves a Great Manager focuses on how to lead yourself, people, teams, and change. Readers can start anywhere and go everywhere with this guide—depending on their current problem or time constraint. They can pick up a helpful tip in ten minutes or glean an entire skillset with deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. With skill-based chapters that cover managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, the book also includes more than thirty unique tools, such as a prep worksheets and a list of behavioral questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.