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| Author | : Nancy A. Van House |
| Publisher | : Chicago, IL : American Library Assoc. |
| Total Pages | : 236 |
| Release | : 1990 |
| Genre | : Education |
| ISBN | : 9780838905296 |
Prepared for the Association of College and Research Libraries Ad Hoc Committee on Performance Measures.
| Author | : Van House Nancy A |
| Publisher | : |
| Total Pages | : 182 |
| Release | : 1990 |
| Genre | : |
| ISBN | : |
| Author | : Christine Abbott |
| Publisher | : London : Aslib |
| Total Pages | : 72 |
| Release | : 1994 |
| Genre | : Information services |
| ISBN | : |
This is a practical guide covering the types of indicators to use and the role of performance measurement in LIS management. The book is aimed at all those who wish to measure the performance of their service, and are unsure where to start.
| Author | : Roswitha Poll |
| Publisher | : Walter de Gruyter |
| Total Pages | : 272 |
| Release | : 2008-11-03 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 3598440286 |
The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.
| Author | : Peter Brophy |
| Publisher | : Facet Publishing |
| Total Pages | : 267 |
| Release | : 2006 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1856045935 |
Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.
| Author | : Megan J. Oakleaf |
| Publisher | : Assoc of Cllge & Rsrch Libr |
| Total Pages | : 211 |
| Release | : 2010 |
| Genre | : Education |
| ISBN | : 0838985688 |
This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the literature on value of libraries within an institutional context, suggestions for immediate "Next Steps" in the demonstration of academic library value, and a "Research Agenda" for articulating academic library value. Its focus is to help librarians understand, based on professional literature, the current answer to the question, "How does the library advance the missions of the institution?" This report is also of interest to higher educational professionals external to libraries, including senior leaders, administrators, faculty, and student affairs professionals.
| Author | : Roswitha Poll |
| Publisher | : München [Germany] : K.G. Saur |
| Total Pages | : 180 |
| Release | : 1996 |
| Genre | : Education |
| ISBN | : |
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
| Author | : Peter Brophy |
| Publisher | : Facet Publishing |
| Total Pages | : 246 |
| Release | : 2005 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1856045277 |
This authoritative and wide-ranging textbook provides a comprehensive overview of the changing functions of higher education libraries and the organizational cultures in which they operate. It offers an assessment of the impact of such changes on service delivery from both provider and user perspectives, and considers the future role of the academic library. The new edition has been completely updated, with a new chapter on performance measurement and more extensive coverage of: accessibility; information literacy; portals; digital libraries; copyright; institutional repositories; virtual and managed learning environments; and management of change. Written in a readable and accessible style, the book focuses on: the library in the institution users of the academic library the impacts and opportunities of ICTs human resources management and organization of resources collection and access management the academic library building library systems and networks specialist services management and professional issues performance measurement. Readership: This textbook is an indispensable introduction to the range of issues facing academic libraries. Invaluable for new information professionals and for students on information and library studies courses, it also makes stimulating reading for education administrators and academic library managers in both higher and further education. While the book considers emerging scenarios in the United Kingdom in depth, it also draws examples from institutions elsewhere in the world, and is of broad international interest.
| Author | : |
| Publisher | : |
| Total Pages | : 97 |
| Release | : 2001 |
| Genre | : |
| ISBN | : |
| Author | : John Budd |
| Publisher | : Assoc of Cllge & Rsrch Libr |
| Total Pages | : 338 |
| Release | : 2005 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 9780838983188 |
"The Changing Academic Library is a revision of Budd's The Academic Library: Its Context, Its Purpose, and Its Operation. This book has been completely updated and revised to reflect the dynamic states of higher education and academic libraries. It presents a critical examination of major issues facing colleges and universities and the unique challenges that their libraries must come to grips with. Current practice is reviewed, but it is examined in the broader context of educational needs, scholarly communication, politics and economics, technology, and the nature of complex organizations."--Publisher's description.
