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Managing Tourism in South Africa

Managing Tourism in South Africa
Author: Richard George
Publisher: Oxford University Press, USA
Total Pages: 396
Release: 2007
Genre: Business & Economics
ISBN:

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Tourism is a rapidly growing field of study in South Africa and tourism management is a compulsory course taught in all three years at the majority of universities of technology and universitites. This book meets the need for a good South African book pitched at the right level on this subject. Specialists from various fields ranging from Accounting to Human Resource Management have written comprehensively on various aspects of management as they relate specifically to the tourism industry. The book has a southern African focus and is rendered accessible to students through the use of South African examples and case studies.


Tourism Management in Southern Africa

Tourism Management in Southern Africa
Author:
Publisher: Pearson South Africa
Total Pages: 300
Release: 2003
Genre: Business & Economics
ISBN: 9781868911868

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Managing Tourism Services

Managing Tourism Services
Author:
Publisher: Van Schaik Publishers
Total Pages: 436
Release: 2005
Genre: Business & Economics
ISBN:

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This edition of managing tourism services strives to promote and instil a strong customer-centric orientation in the reader. Therefore, the title places strong emphasis on service orientation and the content focuses on managerial functions.


Managing Tourism Services

Managing Tourism Services
Author:
Publisher:
Total Pages: 516
Release: 2000
Genre: South Africa
ISBN:

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Conservation, Land Conflicts and Sustainable Tourism in Southern Africa

Conservation, Land Conflicts and Sustainable Tourism in Southern Africa
Author: Regis Musavengane
Publisher: Routledge
Total Pages: 175
Release: 2022-05-11
Genre: Business & Economics
ISBN: 1000585352

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This book examines the nexus between conservation, land conflicts, and sustainable tourism approaches in Southern Africa, with a focus on equity, access, restitution, and redistribution. While Southern Africa is home to important biodiversity, pristine woodlands, and grasslands, and is a habitat for important wildlife species, it is also a land of contestations over its natural resources with a complex historical legacy and a wide variety of competing and conflicting issues surrounding race, cultural and traditional practices, and neoliberalism. Drawing on insights from conservation, environmental, and tourism experts, this volume presents the nexus between land conflicts and conservation in the region. The chapters reveal the hegemony of humans on land and associated resources including wildlife and minerals. By using social science approaches, the book unites environmental, scientific, social, and political issues, as it is imperative we understand the holistic nature of land conflicts in nature-based tourism. Discussing the management theories and approaches to community-based tourism in communities where there are or were land conflicts is critical to understanding the current state and future of tourism in African rural spaces. This volume determines the extent to which land reform impacts community-based tourism in Africa to develop resilient destination strategies and shares solutions to existing land conflicts to promote conservation and nature-based tourism. The book will be of great interest to students, academics, development experts, and policymakers in the field of conservation, tourism geography, sociology, development studies, land use, and environmental management and African studies.


Managing Quality of Life in Tourism and Hospitality

Managing Quality of Life in Tourism and Hospitality
Author: Muzaffer Uysal
Publisher: CABI
Total Pages: 183
Release: 2018-10-29
Genre: Business & Economics
ISBN: 1786390450

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Quality-of-life research in tourism and hospitality has gained much momentum in the past two decades. This line of research covers three main areas of focus: (i) the impacts of specific tourism and hospitality programmes on the overall quality of life of tourists/guests; (ii) the providers of goods and services; (iii) tourist communities, including the impact of different programmes and events on the quality of life of residents in these communities. Focusing on these key subjects, Managing Quality of Life in Tourism and Hospitality provides a portfolio of selected cases showing best practice and delivering them to the forefront of knowledge application, with examples in tourism and hospitality settings. Best practice case studies are included throughout, providing practical implications and lessons learned. These lessons can be applied by tourism and hospitality practitioners and community leaders, and be used to further research by academics working within tourism and hospitality. The book offers an exciting and refreshing approach to quality-of-life research in tourism and hospitality. Key features include: - Best practice and evidence-based case studies. - Broad coverage that includes tourists, industry and local communities. - International application, with material from various countries across the world.


Marketing and Managing Tourism Destinations

Marketing and Managing Tourism Destinations
Author: Alastair M. Morrison
Publisher: Taylor & Francis
Total Pages: 898
Release: 2023-07-31
Genre: Business & Economics
ISBN: 1000876160

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Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering destination management and marketing in one volume. It focuses on how destination management is planned, implemented, and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, and challenges and issues they face to compete for the global leisure and business travel markets. Much has changed since the publication of the second edition of this book in 2018. The COVID-19 pandemic was unpredictable at the time and has caused havoc for destinations and DMOs. The third edition includes many materials about the COVID-19 impacts and recovery from the pandemic. This third edition has been updated to include: four new chapters (Chapter 2—“Destination Sustainability and Social Responsibility”; Chapter 3—“Quality of Life and Well-Being of Destination Residents”; Chapter 11—“Destination Crisis Management”; and Chapter 20—“Destination Management Performance Measurement and Management”) new and updated international case examples to show the practical realities and approaches to managing different destinations around the world coverage of contemporary topics including, for example, COVID-19, social responsibility, metaverse, mixed reality, virtual meetings, teleworking, digital nomads, viral marketing, blended travel, regenerative tourism, meaningful travel, and several others a significantly improved illustration program keyword lists It is illustrated in full color and packed with features to encourage reflection on main themes, spur critical thinking, and show theory in practice. Written by an author with many years of industry practice, university teaching, and professional training experience, this book is the essential guide to the subject for tourism, hospitality, and events students and industry practitioners alike.


Protected Areas and Tourism in Southern Africa

Protected Areas and Tourism in Southern Africa
Author: Lesego Senyana Stone
Publisher: Routledge
Total Pages: 310
Release: 2022-03-24
Genre: Business & Economics
ISBN: 100054897X

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This volume discusses the complex relationship between Protected Areas and tourism and their impact on community livelihoods in a range of countries in Southern Africa. Protected areas and tourism have an enduring and symbiotic relationship. While protected areas offer a desirable setting for tourism products, tourism provides revenue that can contribute to conservation efforts. This can bring benefits to local communities, but it can also have a negative impact, with the establishment of protected areas leading to the eviction of local communities from their original places of residence, while also preventing them from accessing the natural resources they once enjoyed. Taking a multi-disciplinary approach, this book addresses the opportunities and challenges faced by communities and other stakeholders as they endeavour to achieve their conservation goals and work towards improving community livelihoods. Case studies from Botswana, Malawi, Namibia, South Africa, Tanzania, Zambia and Zimbabwe address key issues such as human–wildlife conflicts, ecotourism, wildlife-based tourism, landscape governance, wildlife crop-raiding and trophy hunting, including the high-profile case of Cecil the lion. Chapters highlight both the achievements and positive outcomes of protected areas, but also the challenges faced and their impact on how protected areas are viewed and also conservation priorities more generally. The volume gives these issues affecting protected areas, local communities, managers and international conservation efforts centre stage in order inform policy and improve practice going forward. This book will be of great interest to students and scholars of conservation, natural resource management, tourism, sustainable development and African studies, as well as professionals and policymakers involved in conservation policy.


Small Town Tourism in South Africa

Small Town Tourism in South Africa
Author: Ronnie Donaldson
Publisher: Springer
Total Pages: 180
Release: 2017-10-14
Genre: Science
ISBN: 3319680889

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This book investigates small town tourism development in South Africa taking into account the most common strategies: branding, promotion, festivals and theming. The contents of the book resonate with the intersection of the power elite and their impacts on small town tourism. Because the book focuses on small town geographies in South Africa, the literature on small town tourism in the country is reviewed in Chapter 2 to provide a contextual background. Each subsequent chapter begins with an overview of international literature to give the conceptual context of the case studies each chapter explores. In Chapter 3 the concept of small town tourism branding is illustrated by an exploration of the Richmond book town. In Chapter 4 the branding theme is probed further in an investigation of two winners of the Kwêla Town of the Year competition namely Fouriesburg and De Rust. Chapter 5 documents the branding of Sedgefield through its proclamation as Africa’s first Cittaslow (slow town), a process driven by the local power elite to the exclusion of town’s poor who have no understanding of the intentions of the Cittaslow movement and its potential benefits for the town. Chapter 6 is a case study of Greyton’s tourism-led rural gentrification by which a small town has transformed in three decades to become a sought after place of residence for elite inmigrants so making the town a jewel tourism destination while reinforcing racial segregation. Because festivals and events - creations of the wealthy - have made significant financial contributions to small towns, Chapter 7 considers festivals and events as strategies to market and brand small towns in a particular way. Case studies of the economic impacts of festivals on small towns are assessed and the assessment methodologies used are critiqued. Chapter 8 provides a synthesis by drawing on the thesis of the urban growth machine by power elites.


Urban Tourism in the Global South

Urban Tourism in the Global South
Author: Christian M. Rogerson
Publisher: Springer Nature
Total Pages: 266
Release: 2021-07-13
Genre: Science
ISBN: 3030715477

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This book examines and addresses the particular character of urban tourism occurring in the global South. It presents research essays on tourism in urban areas of South Africa, a country which is associated with big 5 nature tourism but where urban areas are also major tourism destinations. The book contextualizes urban tourism in South Africa as part of ‘the other half of urban tourism’, an overlooked but energetic scholarship which is emerging on urban places in the global South. The volume moves to present a collection of original material variously on national perspectives on urban tourism following by a cluster of city level perspectives. The last three contributions turn to the role of tourism in small towns, the bottom rung in the urban settlement system. Issues of concern include gastronomic tourism, VFR travel, airportscapes, climate change, AirBnb and creative tourism. Finally, as COVID-19 is potentially a defining historical moment for urban tourism, the volume incorporates historical research perspectives in order to address the overwhelming ‘present-mindedness’ of mainstream urban tourism writings. The book highlights the challenges and opportunities for tourism development in the environment of the urban global South and is relevant to scholars of both tourism and urban studies as well as researchers in development studies.