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Measuring and Managing Performance in Organizations

Measuring and Managing Performance in Organizations
Author: Robert Austin
Publisher: Addison-Wesley
Total Pages: 286
Release: 2013-07-15
Genre: Computers
ISBN: 0133488403

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This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!


Managing Performance

Managing Performance
Author: Michael Armstrong
Publisher: CIPD Publishing
Total Pages: 194
Release: 2005
Genre: Business & Economics
ISBN: 9781843981015

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Managing performance is a critical focus of HR activity. Well-designed strategies to recognise and improve performance and focus individual effort can have a dramatic effect on bottom-line results. The problem is to determine what the processes, tools and delivery mechanisms are that will improve performance in your organisation, as well as determine which ones are best avoided. The authors have tracked performance management processes over the past seven years, and their comprehensive survey reveals what leading organisations are doing to manage their employees' performance and how they are delivering results.With detailed illustrations from the real world, and clear practical advice, this text shows you how to improve the management of your employees' performance. "Managing Performance" will help you: design performance management processes that reflect the context and nature of the organisation; create supportive delivery mechanisms for performance management; and, evaluate and continuously develop performance management strategies to reflect the changing business environment.


Managing Performance

Managing Performance
Author: Geert Bouckaert
Publisher: Routledge
Total Pages: 459
Release: 2007-12-20
Genre: Business & Economics
ISBN: 1134097271

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Pt. 1. Concepts, approaches and explanations -- pt. 2. Performance types -- pt. 3. Comparative performance and evaluation -- pt. 4. Appendices.


Managing Business Performance

Managing Business Performance
Author: Umit S. Bititci
Publisher: John Wiley & Sons
Total Pages: 312
Release: 2015-08-11
Genre: Business & Economics
ISBN: 1119025699

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Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving organisational excellence through improved productivity, efficiency, engagement, and morale. With a unique approach that acknowledges the human aspect of performance management, this book combines technical and social know-how to give you a solid framework for designing, configuring, and managing performance improvement initiatives with sustainable results. You'll find practical models, techniques, and tools that take you beyond management theory into advice that you can use, with clear explanations that steer you toward the customisations that would best suit your organisation. International case studies illustrate these ideas in action, providing an intimate look at how cultural differences impact management strategies, and insight into how they can be managed. Organisational performance tools and techniques are well established, but many organisations will never realise their full benefit. This book helps you get more out of your performance strategy by showing you how the organisation's complex social nature impacts real-world outcomes, and how it can be used to drive better performance. Blend technical and social management strategies Keep people motivated and engaged See better results with more staying power Get the very best from your organisation Performance management strategies that fail to take people into account are counterproductive. There's no better way to de-motivate, demoralise, and disengage the people upon whom the organisation depends. Sustainable success requires a blended approach that utilizes the most effective science within the art of people management, and Managing Business Performance gives you a solid foundation for better business performance strategy.


Managing and Measuring Employee Performance

Managing and Measuring Employee Performance
Author: Elizabeth Houldsworth
Publisher: Kogan Page Publishers
Total Pages: 260
Release: 2006
Genre: Business & Economics
ISBN: 9780749444778

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As performance management becomes better integrated into businesses, attitudes and approaches to it are evolving. Through case studies and detailed practice examples from leading international organizations, this text addresses the increasing demand for managers in all sectors to manage and measure staff performance.


Managing Performance in Turbulent Times

Managing Performance in Turbulent Times
Author: Ed Barrows
Publisher: John Wiley & Sons
Total Pages: 295
Release: 2011-10-21
Genre: Business & Economics
ISBN: 1118161688

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Straightforward playbook for executing world-class strategy for tangible results Designed with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers, Managing Performance in Turbulent Times is a road map for the modern strategy manager. Through their simplified execution process the authors—performance management experts—show executives how to get results and execute even in the most difficult conditions. Addresses importance of adaptability to change within today's business environment Explores the environmental turbulence that constantly confounds virtually all organizational systems, with workable solutions Provides a streamlined execution process any organization can use to improve business results Managers need tools to do their jobs better. Filled with proven solutions, this book reveals how to get results through successful strategy execution, presenting a process that will help your organization execute strategy in a simplified, efficient manner.


Performance Benchmarking

Performance Benchmarking
Author: Peter Bogetoft
Publisher: Springer Science & Business Media
Total Pages: 270
Release: 2013-01-04
Genre: Business & Economics
ISBN: 1461460433

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"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in–depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up." Rick Antle William S. Beinecke Professor of Accounting, Yale School of Management CFO, Compensation Valuation, Inc. "I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way." Jon A. Chilingerian Professor, Brandeis University and INSEAD "Bogetoft gives in his book Performance Benchmarking an excellent introduction to the methodological basis of benchmarking." Christian Parbøl Director, DONG Energy "This book is the primer on benchmarking for performance management." Albert Birck Business Performance Manager, Maersk Oil "This excellent book provides a non technical introduction for performance management." Misja Mikkers, Director, Dutch Health Care Authority "With this very well written and comprehensive introduction to the many facets of benchmarking in hand, organizations have no excuse for not applying the best and cost effective benchmarking methods in their performance assessments." Stig P. Christensen Senior R&D Director, COWI


Managing Performance Improvement

Managing Performance Improvement
Author: Lynne F. Baxter
Publisher: Routledge
Total Pages: 206
Release: 2007-11-16
Genre: Business & Economics
ISBN: 1134211651

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This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on extensive real-world case studies and the authors experiences of researching in this area.


Managing Performance

Managing Performance
Author: Lloyd Baird
Publisher: John Wiley & Sons
Total Pages: 168
Release: 1986
Genre: Entreprise performante
ISBN: 9780471062431

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This book is about two concepts - performance and management. It is not about objectives, standards, feedback, or appraisals, although these are all important components of performance and are all discussed in the book. The book is about the relationships among these components and the ongoing process of managing performance. Too often, performance management is thought of as something that takes place at a point in time, when the objectives are set or when the feedback is given. The focus becomes improving the objectives, adjusting the performance appraisal format and giving good quality feedback - all very important activities but none by themselves manages performance. Performance management is not an event but a process. Performance management is continuous and action oriented with focus on improving performance by using objectives, standards, appraisals, and feedback. The distinction between the two approaches is subtle but critical. If managers are to be successful, their focus must be on improving performance and not on developing and implementing performance management systems.


Managing High Performance Sport

Managing High Performance Sport
Author: Popi Sotiriadou
Publisher: Routledge
Total Pages: 354
Release: 2013
Genre: Sports & Recreation
ISBN: 0415671957

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Drawing on real-world case-studies of elite sport around the world, this book shows a conceptual framework for studying and analysing high performance sport and introduces the skills and techniques that managers and administrators will need to develop effective HPS programmes.