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| Author | : Theodore H. Poister |
| Publisher | : John Wiley & Sons |
| Total Pages | : 484 |
| Release | : 2014-10-13 |
| Genre | : Education |
| ISBN | : 1118439058 |
Download Managing and Measuring Performance in Public and Nonprofit Organizations Book in PDF, ePub and Kindle
New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
| Author | : Theodore H. Poister |
| Publisher | : John Wiley & Sons |
| Total Pages | : 315 |
| Release | : 2008-03-11 |
| Genre | : Business & Economics |
| ISBN | : 047036517X |
Download Measuring Performance in Public and Nonprofit Organizations Book in PDF, ePub and Kindle
In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
| Author | : Evan M. Berman |
| Publisher | : Routledge |
| Total Pages | : 240 |
| Release | : 2015-06-11 |
| Genre | : Business & Economics |
| ISBN | : 1317463013 |
Download Performance and Productivity in Public and Nonprofit Organizations Book in PDF, ePub and Kindle
The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
| Author | : Alessandro Hinna |
| Publisher | : Emerald Group Publishing |
| Total Pages | : 350 |
| Release | : 2016-04-12 |
| Genre | : Political Science |
| ISBN | : 1786351072 |
Download Governance and Performance in Public and Non-Profit Organizations Book in PDF, ePub and Kindle
Studies in Public and Non-Profit Governance (SPNPG) publishes in a growing area of governance research. SPNPG allows for the establishment of an engaged community of researchers. It contributes to the definition of the theoretical components that assign an innovation role to governance systems in public and non profit organizations.
| Author | : Rob Paton |
| Publisher | : SAGE |
| Total Pages | : 212 |
| Release | : 2003-02-18 |
| Genre | : Business & Economics |
| ISBN | : 9780761973652 |
Download Managing and Measuring Social Enterprises Book in PDF, ePub and Kindle
Managing and Measuring Social Enterprises explores how the perfomance agenda has impacted on public policy and management. Rob Paton examines what has happened when performance improvement techniques originating in the private sector are applied to public and nonprofit organizations.
| Author | : Patrice Flynn |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 305 |
| Release | : 2013-11-11 |
| Genre | : Social Science |
| ISBN | : 146150533X |
Download Measuring the Impact of the Nonprofit Sector Book in PDF, ePub and Kindle
One of the major tasks facing researchers, practitioners, and funders is the development of empirical tools to measure the inherent worth of nonprofit organizations as well as the sector as a whole. Renowned scholars present chapters on the state of the art of performance measurement in the nonprofit sector and seek to establish a framework for a long-term research agenda to identify, quantify, and self-assess those qualities that make the nonprofit sector unique.
| Author | : David Parmenter |
| Publisher | : John Wiley & Sons |
| Total Pages | : 336 |
| Release | : 2012-05-01 |
| Genre | : Business & Economics |
| ISBN | : 0470944544 |
Download Key Performance Indicators for Government and Non Profit Agencies Book in PDF, ePub and Kindle
Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.
| Author | : Harry P Hatry |
| Publisher | : Rowman & Littlefield |
| Total Pages | : 343 |
| Release | : 2023-10-03 |
| Genre | : Political Science |
| ISBN | : 1493083031 |
Download Performance Measurement Book in PDF, ePub and Kindle
Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.
| Author | : XiaoHu Wang |
| Publisher | : Jones & Bartlett Publishers |
| Total Pages | : 369 |
| Release | : 2009-02-13 |
| Genre | : Business & Economics |
| ISBN | : 1449668364 |
Download Performance Analysis for Public and Nonprofit Organizations Book in PDF, ePub and Kindle
Performance Analysis for Public and Nonprofit Organizations provides a step-by-step guide on how to conduct applied performance analysis to improve performance for public and nonprofit organizations. It is designed as a how-to-do manual for public and nonprofit managers who want to know how to conduct performance analysis. It features a practical case-study approach, and includes plentiful exercises and examples with easy-to-use demonstrations of Microsoft Excel. The book focuses on application of performance analysis tools, not the theory of performance management. This text is an effective learning tool for students in analytical technique courses in public administration and policy programs. With other texts, students may learn about a statistical concept and calculation, but still don't understand the managerial context where the statistical tool applies. Consequently, they often fail to understand the managerial importance of statistical tools they learn, and worse, fail to recognize the correct tool to use when a managerial issue rises. This book corrects this problem by providing a managerial context that bridges statistical concepts and the managerial reality. The managerial context is performance management, in which performance data are presented, monitored, and analyzed. It is in this performance management context that the usefulness and applicability of statistical tools are illuminated for the learner. Thoroughly classroom-tested, the book is designed as a textbook for courses of analytical and statistical techniques in public administration and nonprofit management. Each chapter starts with a discussion of tools and related concepts with examples, then presents a factual case study to demonstrate the use of the tools, and ends with a list of practice questions. Equipped with the latest research, the book is also designed for public and nonprofit managers on how to use performance information to improve organizational performance.
| Author | : Evan M. Berman |
| Publisher | : Routledge |
| Total Pages | : 240 |
| Release | : 2014-12-18 |
| Genre | : Business & Economics |
| ISBN | : 131746205X |
Download Performance and Productivity in Public and Nonprofit Organizations Book in PDF, ePub and Kindle
The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
