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| Author | : Great Britain: National Audit Office |
| Publisher | : The Stationery Office |
| Total Pages | : 66 |
| Release | : 2005-07-20 |
| Genre | : Business & Economics |
| ISBN | : 0102933227 |
Download Maintaining and Improving Britain's Railway Stations Book in PDF, ePub and Kindle
Network Rail owns most of Britain's 2507 stations and is responsible for their structural repair and renewal. It also operates and manages 17 large stations, known as managed stations. It leases the remainder, known as franchised stations, to 22 Train Operating Companies (TOCs) responsible for station maintenance, cleaning and operations. The Strategic Rail Authority (SRA) sets minimum standards, including facilities and services required at franchised stations, monitors TOCs' compliance with requirements and helps fund stations' operation and improvement. In this report, NAO examines whether passengers are satisfied with station facilities and services and whether station requirements are being met, the barriers to station improvement and what is being done to overcome them. There has been a little improvement in passengers' satisfaction over recent years. National Passenger Survey data show that satisfaction increased from 59 per cent to 63 per cent between 1999 and 2005, but the greatest levels of dissatisfaction are with the more than 2000 small and medium-sized stations which are unstaffed, or staffed for only part of the day, and which have few facilities. But there is a gap between rising passenger expectations on the one hand, and value for money and what the government and the industry can afford to spend on the other. Funding constraints constitute the biggest barrier to further improvement. Having originally envisaged spending £225 million on new facilities at 980 stations in its Modern Facilities at Stations programme, the SRA shrank the programme to £25 million and 68 stations to match the amount of money the Department for Transport made available.
| Author | : Great Britain. Parliament. House of Commons. Committee of Public Accounts |
| Publisher | : |
| Total Pages | : 47 |
| Release | : 2006 |
| Genre | : Railroads |
| ISBN | : |
Download Maintaining and Improving Britain's Railway Stations Book in PDF, ePub and Kindle
| Author | : Great Britain. Parliament. House of Commons. Committee of Public Accounts |
| Publisher | : The Stationery Office |
| Total Pages | : 47 |
| Release | : 2006 |
| Genre | : Railroad stations |
| ISBN | : 9780215027160 |
Download Maintaining and Improving Britain's Railway Stations Book in PDF, ePub and Kindle
There are over 2000 railway stations in Britain which vary in age, size and passenger usage. Following on from a National Audit Office report (HCP 132, session 2005-06; ISBN 0102933227) published in July 2005, the report examines the quality of station facilities and services, barriers to station improvement and what is being done to overcome them. The report finds that insufficient attention has been given to the quality of stations over recent years, and little account has been taken of passengers' needs and priorities. Passengers are most concerned over issues of station upkeep, repair and personal safety, and passenger satisfaction remains low for medium sized and small stations. More than half of Britain's stations are not fully accessible to disabled people, whilst a third of larger stations in England and Wales are without waiting rooms and some without toilet facilities. The original franchises awarded on privatisation of the railways failed to put sufficient emphasis on improving station facilities, and the assessment of station quality has been left largely to station operators with little use made of financial penalties to drive up standards. The number of bodies involved in maintaining and improving stations has led to a fragmented approach, lacking overall leadership and strategic focus.
| Author | : Great Britain. Parliament. House of Commons. Committee of Public Accounts |
| Publisher | : The Stationery Office |
| Total Pages | : 60 |
| Release | : 2006 |
| Genre | : School improvement programs |
| ISBN | : 0215030680 |
Download Improving Poorly Performing Schools in England Book in PDF, ePub and Kindle
In 2004-05, approximately £837 million was spent in England on a range of national programmes to help address problems in schools that were failing or at risk of failing to provide an acceptable standard of education for their pupils. Following on from a NAO report (HC 679, session 2005-06; ISBN 0102936633) published in January 2006, the Committee's report examines the activities of the DfES and Ofsted to identify and deal with poorly performing schools, to strengthen school leadership and to develop simpler relationships with schools. Findings include that, although the number of poorly performing schools has been reducing, there are still around 1,500 in England that are under-performing. Improvements in data on secondary school performance has helped to identify schools in decline at an earlier stage so that they can benefit from increased support, and similar improvement needs to be done at primary school level. The system of shorter Ofsted inspections, based on school self-evaluation of performance, may be appropriate for the majority of schools, but some schools are not evaluating themselves effectively and incentives needs to be created to help achieve this. School leadership is essential to achieving and maintaining improvements, and Ofsted reports need to diagnose any leadership problems in failing schools explicitly. Local authorities and other schools are important sources of support for struggling schools and there should be greater opportunities for schools to collaborate and share good practice.
| Author | : Great Britain: Parliament: House of Commons: Transport Committee |
| Publisher | : The Stationery Office |
| Total Pages | : 136 |
| Release | : 2006-05-25 |
| Genre | : Political Science |
| ISBN | : 0215028996 |
Download Personal Passenger Safety in Railway Stations Book in PDF, ePub and Kindle
Personal passenger safety in railway Stations : Oral and written evidence, oral evidence taken on Wednesday 19 April 2006
| Author | : Great Britain: National Audit Office |
| Publisher | : The Stationery Office |
| Total Pages | : 85 |
| Release | : 2006-03-02 |
| Genre | : Architecture |
| ISBN | : 0102936552 |
Download Enhancing Urban Green Space Book in PDF, ePub and Kindle
The provision of urban parks, recreation grounds and other green spaces can make a vital contribution to the quality of urban life and to the achievement of a range of Government objectives in relation to improved health, sustainable neighbourhood renewal and community cohesion, especially in more deprived areas. This NAO report examines the effectiveness of national policy initiatives on green space issues, focusing on progress made to assess the quality of urban green spaces, to improve financial management procedures, and to protect and enhance provision through the planning system. Overall, the report finds that the decline in quality of urban green spaces has been halted in most areas, with signs of recovery in many places. Greater priority for green space investment and new sources of funds from central government and the lottery have enabled local authorities and other public bodies, working in partnership with local communities, to bring about the refurbishment and renewal of many green spaces. However, surveys show that there is a wide variation between urban local authorities, and improvements need to be in relation to the sharing and application of good practice on green space management.
| Author | : Great Britain: Parliament: House of Commons: Committee of Public Accounts |
| Publisher | : The Stationery Office |
| Total Pages | : 56 |
| Release | : 2006-07-04 |
| Genre | : Medical |
| ISBN | : 9780215029508 |
Download NHS Local Improvement Finance Trusts Book in PDF, ePub and Kindle
The Department of Health launched the Local Improvement Finance Trust (LIFT) in 2000 to address long-standing under-investment in primary care facilities. It is a form of Public-Private Partnership with a national joint venture, Partnerships in Health, that oversees and invests in it. The total capital value of the first tranche of buildings was £711 million and the average cost of a building was £5 million. 90% of the capital is provided by debt and the properties are owned by the LIFTCo, with income being generated by rent payments from tenants such as GPs, Primary Care Trust, pharmacies and the local authority. This report examines whether the programme has been implemented effectively.
| Author | : Great Britain: Parliament: House of Commons: Committee of Public Accounts |
| Publisher | : The Stationery Office |
| Total Pages | : 44 |
| Release | : 2006-05-11 |
| Genre | : Business & Economics |
| ISBN | : 0215028740 |
Download The South Eastern Passenger Rail Franchise Book in PDF, ePub and Kindle
In June 2003 the Strategic Rail Authority announced that it would be terminating the Connex South Eastern franchise for passenger rail services in Kent, parts of Sussex and South East London; the first, and so far only, instance where a train operating company's franchise has been terminated early. Following on from a National Audit Office report (HCP 457, session 2005-06; ISBN 0102936498) published in December 2005, the Committee's report examines why the franchise experienced difficulties; why the contract was terminated, and the impact on the interests of the taxpayer. The report sets out a number of conclusions and recommendations on the lessons to be learned in order to reduce the risk of future franchise failures.
| Author | : Great Britain: Parliament: House of Commons: South West Regional Committee |
| Publisher | : The Stationery Office |
| Total Pages | : 284 |
| Release | : 2010-02-26 |
| Genre | : Political Science |
| ISBN | : 9780215544117 |
Download Transport in the South West Book in PDF, ePub and Kindle
Transport in the South West : First report of session 2009-10, Vol. 2: Oral and written Evidence
| Author | : Great Britain: Parliament: House of Commons: Committee of Public Accounts |
| Publisher | : The Stationery Office |
| Total Pages | : 60 |
| Release | : 2006-04-20 |
| Genre | : Political Science |
| ISBN | : 9780215028389 |
Download Consular Services to British Nationals Book in PDF, ePub and Kindle
The Foreign and Commonwealth Office (the Department) provides a wide range of consular services from over 200 Embassies, High Commissions and Consulates ("Posts") worldwide. On the basis of a report by the Comptroller and Auditor General (HC 594, session 2005-06, ISBN 010293617X), the Committee examined three main issues: their progress in influencing British nationals travelling overseas; developing consular services as a responsive service; and reacting to consular crises. The Department has made some significant innovations, such as working with operators like EasyJet and publishing the Rough Guide to Safer Travel, to increase its influence on those travelling overseas. But consular staff are increasingly called to help the irresponsible minority whose problems may have been avoided by greater awareness and planning before travelling, or by sensible behaviour once abroad. The Department used its existing powers to charge for consular services in just 323 out of 84,000 assistance cases. In 2001, the Department procured a casework management system at a cost to date of £3.3 million, but this has not been successfully embedded across the organisation, and has not produced the management information the Department needs to manage its consular business effectively. Issuing passports at over 100 Posts is inefficient and exposes the Department to increasing risks from fraudulent applications. The Department has improved its crisis management capabilities since 2001, although there has been slow progress in updating and testing emergency plans at Posts. The Indian Ocean Tsunami presented an extreme challenge for consular services; their call centres were overwhelmed and they were unable to assist British nationals as quickly as they would have wished.
