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Poor People and Library Services

Poor People and Library Services
Author: Karen M. Venturella
Publisher: McFarland
Total Pages: 201
Release: 1998-06-01
Genre: Language Arts & Disciplines
ISBN: 0786405635

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In 1996, nearly 40 million United States citizens were reported to be living in poverty. This enormous number set in conjunction with the rapid growth in demand for more information technology presents librarians with a wrenching dilemma: how to maintain a modern facility while increasing services to the economically disadvantaged. Karen Venturella has gathered a diverse group of librarians and facilitators--including Khafre Abif, head of Children's Services for the Mount Vernon Public Library in New York; Wizard Marks, who directs the Chicago Lake Security Center in its mission to improve the area; Lillian Marrero, who has concentrated on providing services to the Spanish speaking population; Kathleen de la Pena McCook, director of the School of Library and Information Science at the University of South Florida; and 15 others--to find strategies for dealing with the current crisis of disparity. These writers address both the theoretical issues of ensuring access to information regardless of ability to pay, and the practical means for meeting the needs of low income populations. Appendices include the ALA's "Policy on Library Services to Poor People," "The Library Bill of Rights," and a listing of poverty-related organizations.


Oversight Hearings on Library Services and Construction Act

Oversight Hearings on Library Services and Construction Act
Author: United States. Congress. House. Committee on Education and Labor. Subcommittee on Postsecondary Education
Publisher:
Total Pages: 404
Release: 1984
Genre: Federal aid to libraries
ISBN:

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Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation

Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation
Author: Trine Kolderup Flaten
Publisher: Walter de Gruyter
Total Pages: 472
Release: 2006
Genre: Business & Economics
ISBN: 9783598218484

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Rapid developments in information technology and media have resulted in increasingly diverse strategies for information retrieval by readers and users. The duty to cope with this phenomenon and to master the situation forms one of the biggest challenges facing libraries. In order to strengthen the awareness of the potential of tools for management and strategic planning, a two-day meeting was held under the auspices of IFLA's Management & Marketing Section in Bergen, Norway in August 2005. Managers of different types of libraries, researchers and educators from five continents shared their experiences with research methods, data collection, evaluation, performance measurement, best practice strategies and policies. This book contains their presentations in the form of full length articles.


The Eleventh Off-Campus Library Services Conference Proceedings

The Eleventh Off-Campus Library Services Conference Proceedings
Author: Patrick Mahoney
Publisher: Routledge
Total Pages: 608
Release: 2013-01-11
Genre: Education
ISBN: 1136435077

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Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problems—and fresh strategies and solutions—to further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: the promotion of library services to Native American students the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students an examination of direct linking tools provided by major aggregators distance learning for the learning disabled distance learning implementation strategies for institutions course management software (CMS) and library services integration a survey of Association of Research Libraries offered services the do’s and don’ts of videoconferencing on and off-campus an eBooks collection study one-on-one research coaching via digital reference service an online tool that assesses students’ research skills and attitudes creating a library CD for off-campus students expanding student and faculty access to information services the collaboration with faculty on electronic course reserves developing assessment questions for services supporting off-campus learning programs providing secure off-campus access to library services beyond proxy servers and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.


Impact of Proposed Budget Reductions on Library Services

Impact of Proposed Budget Reductions on Library Services
Author: United States. Congress. House. Committee on Education and Labor. Subcommittee on Postsecondary Education
Publisher:
Total Pages: 128
Release: 1984
Genre: Budget
ISBN:

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Library Services and Construction Act Amendments, 1966

Library Services and Construction Act Amendments, 1966
Author: United States. Congress. House. Committee on Education and Labor. Select Subcommittee on Education
Publisher:
Total Pages: 388
Release: 1966
Genre: Libraries
ISBN:

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The Evaluation and Measurement of Library Services

The Evaluation and Measurement of Library Services
Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
Total Pages: 481
Release: 2017-10-27
Genre: Language Arts & Disciplines
ISBN: 1440855374

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This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.


Museum and Library Services Act of 2003

Museum and Library Services Act of 2003
Author: United States. Congress. Senate. Committee on Health, Education, Labor, and Pensions
Publisher:
Total Pages: 40
Release: 2003
Genre: Federal aid to libraries
ISBN:

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Foundations of Library Services

Foundations of Library Services
Author: Hali R. Keeler
Publisher: Rowman & Littlefield
Total Pages: 253
Release: 2021-03-12
Genre: Language Arts & Disciplines
ISBN: 153813568X

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Trained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. As part of the Library Support Staff Series, this updated edition will guide the LSS to be able to: Understand the mission and role of the library in its community Be familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issues Know the responsibility and relationships among library departments Practice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies. Understand how libraries are governed and funded within their organizations or government structures Realize the value of cooperation to enhance services Practice quality customer service Communicate and promote the library’s values and services Recognize and respond to diversity in user needs