Knowledge Sharing and Organisational Enabling Conditions
Author | : Khaled Chiri |
Publisher | : |
Total Pages | : 143 |
Release | : 2010 |
Genre | : Communication in organizations |
ISBN | : |
Download Knowledge Sharing and Organisational Enabling Conditions Book in PDF, ePub and Kindle
There is currently an inadequate understanding of what influences an individual to voluntarily engage in knowledge sharing activities within an organisation. Knowledge sharing in organisations is a complicated process with an infinite number of factors affecting how it really functions (2007, p. 119). Thus, understanding factors that would encourage or inhibit the intention of employees to share their knowledge with others is paramount to the future success of knowledge sharing initiatives in the workplace. This research considers three organisational conditions (organisational commitment, expected rewards and incentives and trust) and one personal characteristic (learning orientation) that influence the intention of employees to share their knowledge with others within an organisation. These factors are drawn from existing empirical studies and are combined with new variables introduced from a social cognitive perspective of intention to engage in behaviour. This study used Ajzen s theory of planned behaviour (TPB) to develop and test a research model to assess factors that influence knowledge sharing intentions. The data are derived from 287 respondents working in one of the leading oil and gas organisations in Australia. Structural equation modelling (SEM) was used to evaluate the research model. The analytical results showed that the research model fit the data well. Perceived social influence on knowledge sharing and personal control for knowledge sharing were found to significantly and directly affect intention. Contrary to common belief, attitudes toward knowledge sharing had no significant effect on intention to share knowledge. Learning orientation and trust had indirect effects on intention to share knowledge through personal control whereas expected rewards and incentives had indirect effects on intention to share knowledge through perceived social influence. Another surprising result is that, whilst organisational commitment positively influenced attitudes toward knowledge sharing, it had no significant effect on perceived social influence or personal control. When almost all respondents have positive attitudes toward knowledge sharing, what brings some but not others to share their knowledge? Why are perceived social influences and personal control important? A key insight from this research was that, sharing knowledge is governed by the strength of perceived social influence and supported by personal control in the form of adequate skills and capability rather than from having positive attitudes toward knowledge sharing. This research has also shown that employees who feel the organisation continues to reward them, who are confident in their ability to share, who can trust their work colleagues and management, and who have high aspirations for acquiring and developing new skills, are more willing to engage in knowledge sharing activities.