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Author | : Peter K. Mills |
Publisher | : Springer Science & Business Media |
Total Pages | : 194 |
Release | : 2009-09-18 |
Genre | : Business & Economics |
ISBN | : 0387095195 |
Download Knowledge Services Management Book in PDF, ePub and Kindle
Knowledge Services Management looks at the transformation of the traditional workplace into a quasi-internal market environment where work activities in knowledge services are organized around clusters of similar or complementary knowledge stocks to address particular types of customer-clients priorities. The book explores a new internal market structure for these service organizations and the implications this presents for managers and scholars in the 21st century workplace. By adopting an internal market perspective, the book develops new organizational forms outside the traditional hierarchical paradigm, which is ill-suited for the emerging knowledge workplace, in order to effectively manage emerging knowledge services. The indispensable role of customer/client in the operations of these organizations is examined, as is the creation of the “Proventure Workplace”, a work environment which accentuates jobs requiring rich cognitive skills for continuing innovation and creativity.
Author | : Guy St. Clair |
Publisher | : Walter de Gruyter GmbH & Co KG |
Total Pages | : 225 |
Release | : 2019-11-18 |
Genre | : Language Arts & Disciplines |
ISBN | : 3110635577 |
Download The Knowledge Services Handbook Book in PDF, ePub and Kindle
Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization’s management/leader with responsibility, authority, and accountability for the success of the organization’s knowledge domain. "Wisely optimistic, with helpful hints for the management of knowledge services."Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA "Devotedly ‘Druckerian’ in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure."Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge
Author | : Guy St. Clair |
Publisher | : Walter de Gruyter GmbH & Co KG |
Total Pages | : 487 |
Release | : 2016-11-07 |
Genre | : Social Science |
ISBN | : 3110463083 |
Download Knowledge Services Book in PDF, ePub and Kindle
Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the acknowledged framework for strategic knowledge management, knowledge services—the responsibility of the knowledge strategist—leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. Knowledge Services: A Strategic Framework for the 21st Century Organization provides guidance for the knowledge strategist and is designed specifically to serve as a reference for that management employee, and for those seeking to become knowledge strategists.
Author | : Karl Wiig |
Publisher | : Routledge |
Total Pages | : 388 |
Release | : 2012-06-14 |
Genre | : Business & Economics |
ISBN | : 1136374280 |
Download People-Focused Knowledge Management Book in PDF, ePub and Kindle
The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services—all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people—the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act—in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.
Author | : Guy St. Clair |
Publisher | : Walter de Gruyter GmbH & Co KG |
Total Pages | : 328 |
Release | : 2016-11-07 |
Genre | : Social Science |
ISBN | : 3110465523 |
Download Knowledge Services Book in PDF, ePub and Kindle
Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the acknowledged framework for strategic knowledge management, knowledge services—the responsibility of the knowledge strategist—leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. Knowledge Services: A Strategic Framework for the 21st Century Organization provides guidance for the knowledge strategist and is designed specifically to serve as a reference for that management employee, and for those seeking to become knowledge strategists.
Author | : Delener, N. |
Publisher | : IGI Global |
Total Pages | : 732 |
Release | : 2012-01-31 |
Genre | : Business & Economics |
ISBN | : 1466600780 |
Download Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods Book in PDF, ePub and Kindle
"This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
Author | : Guy St. Clair |
Publisher | : Walter de Gruyter GmbH & Co KG |
Total Pages | : 222 |
Release | : 2019-11-18 |
Genre | : Language Arts & Disciplines |
ISBN | : 3110632020 |
Download The Knowledge Services Handbook Book in PDF, ePub and Kindle
Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization’s management/leader with responsibility, authority, and accountability for the success of the organization’s knowledge domain. "Wisely optimistic, with helpful hints for the management of knowledge services." Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA "Devotedly ‘Druckerian’ in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure." Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge
Author | : Ford Lumban Gaol |
Publisher | : CRC Press |
Total Pages | : 152 |
Release | : 2014-04-29 |
Genre | : Business & Economics |
ISBN | : 1138001333 |
Download Management and Technology in Knowledge, Service, Tourism & Hospitality Book in PDF, ePub and Kindle
Management and Technology in Knowledge, Service, Tourism and Hospitality 2013 contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.
Author | : Peter K. Mills |
Publisher | : |
Total Pages | : 200 |
Release | : 2009-09 |
Genre | : Business |
ISBN | : 9780387560625 |
Download Knowledge Services Management Book in PDF, ePub and Kindle
This book examines the transformation of the traditional workplace and responds to the demand for fresh approaches to the challenges faced by managers in designing knowledge services. Rapid technological development and changing economic conditions have asserted significant influence on the work landscape for both workers and management; most notably, that the means of production are controlled by workers themselves. The response is a growing awareness that the work landscape for knowledge services can no longer be effectively managed by relying on the traditional hierarchical paradigm. Given these current challenges, the design framework presented in this book is based on internal market principles along with customer integration into the boundaries of the organization. This framework initiates new and effective ways of designing knowledge services for sustained competitive advantage. The indispensable role of customer/client in the operations of these organizations is examined, as is the creation of the "Proventure Workplace", a work environment which accentuates jobs requiring rich cognitive skills for continuing innovation and creativity. By adopting an internal market perspective the firm can integrate the science and art of management with the design realities of contemporary knowledge services. Knowledge Services Management provides valuable tools for readers involved in all aspects of knowledge services from researchers to managers and students alike.
Author | : Guy St. Clair |
Publisher | : K.G. Saur Verlag |
Total Pages | : 327 |
Release | : 2016-11 |
Genre | : Language Arts & Disciplines |
ISBN | : 9783110462968 |
Download Knowledge Services Book in PDF, ePub and Kindle
Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. With the success of knowledge services as a management methodology, the practice has become an acknowledged framework for strategic knowledge management applicable to all businesses and organizations.