Itil Foundation Essentials PDF Download
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Author | : Claire Agutter |
Publisher | : IT Governance Ltd |
Total Pages | : 211 |
Release | : 2020-04-28 |
Genre | : Computers |
ISBN | : 1787782204 |
Download ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition Book in PDF, ePub and Kindle
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author | : Claire Agutter |
Publisher | : IT Governance Publishing |
Total Pages | : 140 |
Release | : 2012-09-06 |
Genre | : Business & Economics |
ISBN | : 1849284008 |
Download ITIL Foundation Essentials Book in PDF, ePub and Kindle
ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.
Author | : Claire Agutter |
Publisher | : IT Governance Publishing Ltd |
Total Pages | : 79 |
Release | : 2020-04-14 |
Genre | : Computers |
ISBN | : 1787782158 |
Download ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition Book in PDF, ePub and Kindle
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author | : Liz Gallacher |
Publisher | : John Wiley & Sons |
Total Pages | : 420 |
Release | : 2012-08-15 |
Genre | : Computers |
ISBN | : 1119943647 |
Download ITIL Foundation Exam Study Guide Book in PDF, ePub and Kindle
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Author | : Jan van Bon |
Publisher | : Van Haren |
Total Pages | : 141 |
Release | : 2019-04-30 |
Genre | : Architecture |
ISBN | : 9401804400 |
Download ITIL® 4 – A Pocket Guide Book in PDF, ePub and Kindle
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: • understanding the key concepts of service management • understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management • understanding the four dimensions of service management • understanding the purpose and components of the ITIL service value system • understanding the six activities of the service value chain, and how they interconnect • knowing the purpose and key terms of 15 of the 34 ITIL practices • understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.
Author | : The Stationery Office |
Publisher | : Stationery Office Books (TSO) |
Total Pages | : 0 |
Release | : 2019 |
Genre | : IT-infrastruktur |
ISBN | : 9780113316076 |
Download ITIL Foundation, ITIL Book in PDF, ePub and Kindle
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
Author | : Abhinav Krishna Kaiser |
Publisher | : Apress |
Total Pages | : 453 |
Release | : 2020-11-26 |
Genre | : Computers |
ISBN | : 9781484263600 |
Download Become ITIL® 4 Foundation Certified in 7 Days Book in PDF, ePub and Kindle
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry
Author | : Peter Farenden |
Publisher | : John Wiley & Sons |
Total Pages | : 393 |
Release | : 2012-04-23 |
Genre | : Business & Economics |
ISBN | : 1119950139 |
Download ITIL For Dummies Book in PDF, ePub and Kindle
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects
Author | : OGC - Office of Government Commerce |
Publisher | : The Stationery Office |
Total Pages | : 256 |
Release | : 2007-05-30 |
Genre | : Business & Economics |
ISBN | : 9780113310616 |
Download The Official Introduction to the ITIL Service Lifecycle Book in PDF, ePub and Kindle
ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
Author | : Jason Dion |
Publisher | : Independently Published |
Total Pages | : 142 |
Release | : 2018-08-31 |
Genre | : Computers |
ISBN | : 9781719993241 |
Download Itil Book in PDF, ePub and Kindle
In this book, you will receive a crash course that will introduce you to everything you need to know in order to pass the ITIL® Foundation certification exam. This book covers just the essentials with no fluff, filler, or extra material, so you can learn the material quickly and conquer the certification exam with ease. This book assumes that you have no previous experience with the ITIL® framework and will teach you the bare minimum you need to know in order to take and pass the ITIL® Foundation certification exam on your first attempt. This book will NOT teach you everything you need to know to be efficient or effective in implementing the ITIL® Framework in your organization. This text is designed to get you to pass the certification exam, not to make you an expert in ITIL®.Due to the design of this text, we will move at a very quick pace through the material. If you read this entire book and take the practice exams located at the end of the text (scoring at least an 85% or higher), you will be ready to take and pass the ITIL® Foundation exam on your first attempt!(Please register your book at www.DionTraining.com to gain access to the accompanying online video course as a free bonus.)Dion Training is an Authorized Training Organization (ATO) for the ITIL Foundations exam. Discount exam vouchers are available through our website for students.