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| Author | : Tove Bang |
| Publisher | : Hague : International Federation for Information and Documentation |
| Total Pages | : 95 |
| Release | : 1996 |
| Genre | : ISO 9000 Series Standards |
| ISBN | : 9789266007138 |
| Author | : Núria Balagué |
| Publisher | : Elsevier |
| Total Pages | : 231 |
| Release | : 2011-08-22 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1780632797 |
This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries
| Author | : Debbie Ellis |
| Publisher | : |
| Total Pages | : 138 |
| Release | : 1996 |
| Genre | : Libraries |
| ISBN | : 9780851423562 |
| Author | : Debbie Ellis |
| Publisher | : |
| Total Pages | : 144 |
| Release | : 1993 |
| Genre | : ISO 9000 Series Standards |
| ISBN | : |
| Author | : Debbie Ellis |
| Publisher | : |
| Total Pages | : 29 |
| Release | : 1994 |
| Genre | : ISO 9000 Series Standards |
| ISBN | : 9781874128090 |
| Author | : David Hoyle |
| Publisher | : Elsevier |
| Total Pages | : 393 |
| Release | : 2015-08-11 |
| Genre | : Business & Economics |
| ISBN | : 1483104931 |
Quality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO 9000, such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO 9000 requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems.
| Author | : IASLIC (Association) |
| Publisher | : |
| Total Pages | : 220 |
| Release | : 2000 |
| Genre | : Libraries, Special |
| ISBN | : |
| Author | : Lamprecht |
| Publisher | : CRC Press |
| Total Pages | : 290 |
| Release | : 1993-03-30 |
| Genre | : Technology & Engineering |
| ISBN | : 9780824791346 |
Expanding on the themes presented in ISO 9000: Preparing for Registration (0-8247-8741-2), this reference complements that volume by focusing on the how to of implementing a quality assurance system that reflects the ISO 9000 series of standards.;Highlighting ISO 9001, the most involved of the standards, and placing the others in proper perspective, Implementing the ISO 9000 Series: explains the major European directives that refer to ISO 9000 and related critical issues such as the political economy of the ISO standards; interprets ISO clauses from various industrial viewpoints, including those of service industries, and gives concrete examples; shows which organizational strategy to adopt and how to coordinate implementation and bring about change within a company; furnishes examples of how to document Tier Two; illustrates the preparation of generic flowcharts; analyzes in detail the procedures for conducting internal audits and offers sample forms to help maintain the system once it is implemented; examines third-party audits and supplies case studies with their solutions; and discusses the latest revisions to the standards, their implications, and future developments.;Implementing the ISO 9000 Series contains practical, immediately applicable advice and information, such as eight appendixes that provide: addresses and telephone numbers of government agencies specializing in ISO 9000; regional addresses of all trade adjustment assistance centres; a list of registrars; a sample quality manual; a list of ISO/IEC guides; and more.;As a day-to-day manual, from start-up to upgrading and maintenance, Implementing the ISO 9000 Series should be a useful resource for quality and reliability managers and directors; industrial, manufacturing, process, design, cost, chemical, pharmaceutical, and electrical and electronics engineers; chief executive officers; company presidents; auditors; registrars; and upper-level undergraduate and graduate students in these disciplines.
| Author | : David Hoyle |
| Publisher | : Routledge |
| Total Pages | : 816 |
| Release | : 2009 |
| Genre | : Business & Economics |
| ISBN | : 1856176843 |
THE definitive reference source for understanding and implementing ISO 9000 and the principles of contemporary quality management.
| Author | : Wouter van den Berghe |
| Publisher | : Communautés européennes |
| Total Pages | : 112 |
| Release | : 1997 |
| Genre | : Business & Economics |
| ISBN | : |
This report brings together European experience on the interpretation and implementation of ISO 9000 in education and training (ET) environments. Chapter 1 discusses the importance of quality concepts in ET and summarizes key concepts of total quality management (TQM) and its relevance for ET. Chapter 2 introduces the ISO 9000 standards. It explains the relationship with quality assurance and TQM and gives an overview of the main principles of the standards: structure of the ISO 9000 family, underlying principles, main components, and certification process. Chapter 3 looks at the context for applying ISO 9000 in an ET environment. It examines the rationale behind adopting the standards: reasons for seeking certification, expected benefits, and different considerations by type of ET organization. Then, it highlights the main interpretation problems, explains the terminology, and proposes a more logical rearrangement of the paragraphs of the standards. Chapter 4 includes a detailed discussion and interpretation of every paragraph of ISO 9001. Practical suggestions for implementing the requirements are provided throughout the text. Chapter 5 discusses implementation issues. It indicates the minimum requirements before launching a certification exercise, summarizes positive and negative messages emerging from implementing the standards in ET institutions, and gives a qualitative overview of the benefits resulting from successful certification. Chapter 6 presents overall conclusions, one of which is that it will be the market which will decide whether the cost of ISO 9000 certification is worthwhile, whether its benefits will outweigh the drawbacks, and whether any other national or international quality scheme is more appropriate. (Contains 60 references.) (YLB)
