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Introduction to Reference Work: Reference services and reference processes

Introduction to Reference Work: Reference services and reference processes
Author: William A. Katz
Publisher: New York ; Montreal : McGraw-Hill
Total Pages: 328
Release: 1982
Genre: Language Arts & Disciplines
ISBN:

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Provides a thorough introduction to the basic information sources in any field of interest, from the humanities to the sciences. In the fourth edition, greater coverage is given to computer-assisted reference services. Several sections on automation and databases provide a clear, non-technical examination of these important areas.


Reference and Information Services

Reference and Information Services
Author: Kay Ann Cassell
Publisher: American Library Association
Total Pages: 532
Release: 2013
Genre: Language Arts & Disciplines
ISBN: 1555708595

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Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.


An Introduction to Reference Services in Academic Libraries

An Introduction to Reference Services in Academic Libraries
Author: Elizabeth Connor
Publisher: Routledge
Total Pages: 222
Release: 2013-01-11
Genre: Education
ISBN: 1136802487

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An introductory text on various aspects of reference services—that requires your students to think! An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. An Introduction to Reference Services in Academic Libraries is a valuable teaching resource that helps college teachers to move beyond traditional passive learning to more effective active learning. Each chapter’s interest-sparking activities and questions challenge students to dynamically search out solutions to specific problems. The text takes a broad, informative—and at times amusing—look at the foundations of reference services, using the uniquely creative activities and questions to make difficult topics such as virtual reference services, relational reference, academic portfolios, and reference cost calculators easy to learn. The book is thoroughly referenced, and many chapters include charts and special activities to help spark student engagement in the learning process. Over thirty tables and figures make complex information easy to access and understand. An Introduction to Reference Services in Academic Libraries includes discussions on: virtual information literacy tutorials the minimal and maximal models of reference functions—and the smooth transition to the triage model marketing strategies to attract male faculty the reference desk as impediment to accessibility relational reference virtual reference—including instant messaging and software issues guidance, assistance, and instruction of students reference assistance, outreach, and instructions maintaining high quality service—while maximizing the time of reference librarians collection development policies evaluating reference costs diversity librarians ranking on level with faculty positions the importance—and development—of teaching portfolios unusual library patrons and more! An Introduction to Reference Services in Academic Libraries is a stimulating teaching resource that is perfect for library school students, entry-level academic librarians, library support staff, mid-career librarians new to academic libraries, and library school faculty.


Introduction to Reference Work: Basic information sources

Introduction to Reference Work: Basic information sources
Author: William A. Katz
Publisher: McGraw-Hill Humanities, Social Sciences & World Languages
Total Pages: 472
Release: 1997
Genre: Language Arts & Disciplines
ISBN:

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"Reference Services and Reference Processes," Volume II of Introduction to Reference Work, introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the reference process.. . It is designed for use as a companion volume to "Basic Information Sources," Volume I of Introduction to Reference Work..


Reference and Information Services

Reference and Information Services
Author: Richard E. Bopp
Publisher: Greenwood
Total Pages: 654
Release: 1995
Genre: Language Arts & Disciplines
ISBN: 9781563081293

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Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services, including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value and the impact of the Internet on reference services. Copyright © Libri GmbH. All rights reserved.


Evaluating Reference Services

Evaluating Reference Services
Author: Jo Bell Whitlatch
Publisher: American Library Association
Total Pages: 236
Release: 2000-08
Genre: Language Arts & Disciplines
ISBN: 9780838907870

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With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.


Information and Referral in Reference Services

Information and Referral in Reference Services
Author: Marcia Stucklen Middleton
Publisher: Psychology Press
Total Pages: 280
Release: 1988
Genre: Education
ISBN: 9780866566933

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This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.