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Information and Referral in Reference Services

Information and Referral in Reference Services
Author: Marcia Stucklen Middleton
Publisher: Routledge
Total Pages: 280
Release: 2013-10-18
Genre: Education
ISBN: 131795114X

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This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.


Reference and Information Services

Reference and Information Services
Author: Kay Ann Cassell
Publisher: American Library Association
Total Pages: 532
Release: 2013
Genre: Language Arts & Disciplines
ISBN: 1555708595

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Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.


Reference Service

Reference Service
Author: S. R. Ranganathan
Publisher: Ess Ess Publication
Total Pages: 0
Release: 2006-04
Genre: Readers' advisory services
ISBN: 9788170004660

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"Works of Dr. Shiyali Ramamrita Ranganathan (S.R. Ranganathan) need no introduction. They are renowned not because they cover certain facet of library and information science, but because they have been written by the father of library science in india, Dr. Ranganathan. These library science classics have been reprinted to make Dr. Ranganathan's work available to the current generation of librarians and for those to come."


Chat Reference

Chat Reference
Author:
Publisher: Association of Research Libr
Total Pages: 152
Release: 2002
Genre: Academic libraries
ISBN:

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An Introduction to Reference Services in Academic Libraries

An Introduction to Reference Services in Academic Libraries
Author: Elizabeth Connor
Publisher: Routledge
Total Pages: 222
Release: 2013-01-11
Genre: Education
ISBN: 1136802487

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An introductory text on various aspects of reference services—that requires your students to think! An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. An Introduction to Reference Services in Academic Libraries is a valuable teaching resource that helps college teachers to move beyond traditional passive learning to more effective active learning. Each chapter’s interest-sparking activities and questions challenge students to dynamically search out solutions to specific problems. The text takes a broad, informative—and at times amusing—look at the foundations of reference services, using the uniquely creative activities and questions to make difficult topics such as virtual reference services, relational reference, academic portfolios, and reference cost calculators easy to learn. The book is thoroughly referenced, and many chapters include charts and special activities to help spark student engagement in the learning process. Over thirty tables and figures make complex information easy to access and understand. An Introduction to Reference Services in Academic Libraries includes discussions on: virtual information literacy tutorials the minimal and maximal models of reference functions—and the smooth transition to the triage model marketing strategies to attract male faculty the reference desk as impediment to accessibility relational reference virtual reference—including instant messaging and software issues guidance, assistance, and instruction of students reference assistance, outreach, and instructions maintaining high quality service—while maximizing the time of reference librarians collection development policies evaluating reference costs diversity librarians ranking on level with faculty positions the importance—and development—of teaching portfolios unusual library patrons and more! An Introduction to Reference Services in Academic Libraries is a stimulating teaching resource that is perfect for library school students, entry-level academic librarians, library support staff, mid-career librarians new to academic libraries, and library school faculty.


Reference Services and Media

Reference Services and Media
Author: Linda S Katz
Publisher: Routledge
Total Pages: 147
Release: 2014-07-16
Genre: Business & Economics
ISBN: 1317789687

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Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist us today with computerization, electronics, and telecommunications changes in the reference services of our libraries. As a professional in the library science field, you will discover innovative theories and researched solutions on many technology problems and challenges such as formatting and compatibility, training of reference professionals and library users, costs, and information have and have nots. With the year 2000 and beyond upon us, emerging technologies afford tremendous opportunities for reference librarians and for improved and enhanced public access to information. In Reference Services and Media you will learn about planning for staffing, troubleshooting fund-raising, and budget developing to support the use of information technologies. You will also examine the impact new media has on academic libraries, specifically video and movie clips that are transferred over intranets and internets and their opportunities and legal implications. In Reference Services and Media you will also explore: desktop conferencing and web access for reference services versus personalized contact desktop conferencing with personal computers in remote areas for reference service assistance positive and negative aspects of using each technology in reference use instruction creative methods for procuring funding for an electronic information literary instruction classroom providing a digital library for a state library network raising confidence levels of public service librarians in using electronic resources to answer reference questions Reference Services and Media includes case studies, tables, and an annotated bibliography that serves as a librarian's media reference toolkit, making it essential for effective media reference work. An excellent source for the reference librarian, Reference Services and Media will assist you in adopting and incorporating new information technologies for the present and future.


Coming of Age in Reference Services

Coming of Age in Reference Services
Author: Christy Zlatos
Publisher: Psychology Press
Total Pages: 220
Release: 1999
Genre: Academic libraries
ISBN: 9780789006660

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Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the Holland Library and how these experiences can help other professionals enhance services for patrons. The articles, written by reference librarians at the library, discuss topics such as departmental history and culture, training reference professionals, and user education programs to give you insight into how other librarians solve problems or implement changes. From Coming of Age in Reference Services, you'll receive advice from experienced professionals that can help you create change in your library and help you adapt to the many technological advances related to librarianship. Coming of Age in Reference Services allows you to gain first-hand experience that will guide you through problems or issues that may occur in your library. Addressing the uses and intricacies of electronic information, this book offers you information that will help you with a variety of other topics, including: training and retraining in reference skills and subject knowledge, interpersonal abilities, and thinking skills in order to improve services for the 21st century defining "Generation X," being a member of this generation, and their growing need for information and learning opportunities exploring how long reorganization plans take to be implemented and how the library environment can enhance services for users by discussing the history of Holland Library Public Services focusing on freshman taking English 101 to better teach them how to find information through cultivating better relationships with academic departments, creating web modules to reach more students, and understanding departmental cultures integrating techniques for finding books and using encyclopedias into the University's World Civilization course to encourage critical thinking discussing the impression of American Academic Libraries through the experiences of a Library Fellow from Lithuania Coming of Age in Reference Services leads you through the transformation of the Holland Library, allowing you to learn about the decisions, planning, and ingenuity involved in establishing a modern and more efficient information center. Containing appendices and a chronological timetable documenting the library's history, Coming of Age in References Services offers you knowledge from experience concerning library reorganization and the ever-changing world of a successful reference librarian.


Coming of Age in Reference Services

Coming of Age in Reference Services
Author: Linda S Katz
Publisher: Routledge
Total Pages: 220
Release: 2013-10-18
Genre: Language Arts & Disciplines
ISBN: 1317951441

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Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the Holland Library and how these experiences can help other professionals enhance services for patrons. The articles, written by reference librarians at the library, discuss topics such as departmental history and culture, training reference professionals, and user education programs to give you insight into how other librarians solve problems or implement changes. From Coming of Age in Reference Services, you’ll receive advice from experienced professionals that can help you create change in your library and help you adapt to the many technological advances related to librarianship. Coming of Age in Reference Services allows you to gain first-hand experience that will guide you through problems or issues that may occur in your library. Addressing the uses and intricacies of electronic information, this book offers you information that will help you with a variety of other topics, including: training and retraining in reference skills and subject knowledge, interpersonal abilities, and thinking skills in order to improve services for the 21st century defining “Generation X,” being a member of this generation, and their growing need for information and learning opportunities exploring how long reorganization plans take to be implemented and how the library environment can enhance services for users by discussing the history of Holland Library Public Services focusing on freshman taking English 101 to better teach them how to find information through cultivating better relationships with academic departments, creating web modules to reach more students, and understanding departmental cultures integrating techniques for finding books and using encyclopedias into the University’s World Civilization course to encourage critical thinking discussing the impression of American Academic Libraries through the experiences of a Library Fellow from Lithuania Coming of Age in Reference Services leads you through the transformation of the Holland Library, allowing you to learn about the decisions, planning, and ingenuity involved in establishing a modern and more efficient information center. Containing appendices and a chronological timetable documenting the library’s history, Coming of Age in References Services offers you knowledge from experience concerning library reorganization and the ever-changing world of a successful reference librarian.


Information and Referral

Information and Referral
Author: Thomas Childers
Publisher: Praeger
Total Pages: 328
Release: 1984
Genre: Education
ISBN:

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This book is the culmination of three years of study of information and referral activity in U.S. public libraries. Information and referal (I&R) is defined broadly as facilitating the link between a people and the resource or resources outside the library that can meet their needs. The book helps to define what I&R is, how some libraries have approached it, and what major problems have been associated with its adoption. It serves as a guide on the role of public libraries in I&R, managing I&R in a library environment, appropriate skills and training, the performance of libraries where I&R has been tried, the impact of library-based I&R on the client group, and how library-based I&R compares with non-library I&R.