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| Author | : Fred Wood |
| Publisher | : Association for Supervision & Curriculum Development |
| Total Pages | : 76 |
| Release | : 1993 |
| Genre | : Business & Economics |
| ISBN | : |
This book provides a basic understanding of how to design staff development programs that support school-based improvement.
| Author | : Derick W. Brinkerhoff |
| Publisher | : Lynne Rienner Pub |
| Total Pages | : 224 |
| Release | : 1991-01 |
| Genre | : Business & Economics |
| ISBN | : 9781555872106 |
As developing countries and donor agencies have become increasingly concerned with the sustainability of development efforts, their attention has moved away from a strictly project focus toward long-term programmes that are integrated into national organizations and serve ongoing national objectives. It is recognized, as well, that the task of managing development programmes, as opposed to projects, differs in significant ways. Derick Brinkerhoff examines that task from the perspective of the developing country programme manager.
| Author | : Keith Ferrazzi |
| Publisher | : Harvard Business Press |
| Total Pages | : 149 |
| Release | : 2022-02-15 |
| Genre | : Business & Economics |
| ISBN | : 1647821967 |
A Wall Street Journal bestseller The #1 New York Times bestselling author on how to use radical adaptability to win in a world of unprecedented change. You've shed antiquated systems and processes. You went all-in on digital. Your teams settled into new, often better, ways of doing things. But did your organization change enough to stay competitive in the post-pandemic world? Did you fully leverage the once-in-a-lifetime opportunity to leap forward and grow stronger? Are you shaping the new environment to your advantage? If not, it's not too late to learn from the best. New York Times #1 bestselling author Keith Ferrazzi, along with coauthors Kian Gohar and Noel Weyrich, shows leaders how to shape their organizations and practices to remain competitive in a new, post-pandemic context. Based on an ambitious global research initiative involving thousands of executives, innovators, and changemakers who redefined their strategies, business models, organizational systems, and even their cultures, Competing in the New World of Work: Offers a bold new vision for the organization of the future Reveals the workplace innovations that emerged during the pandemic Defines the new model of leadership—radical adaptability—for sustaining continuous change throughout the coming years of opportunity and transformation Competing in the New World of Work is both your inspiration and your road map to embracing new realities, motivating talent, and winning bold frontiers.
| Author | : United States. General Accounting Office |
| Publisher | : |
| Total Pages | : 68 |
| Release | : 1985 |
| Genre | : Economic assistance |
| ISBN | : |
| Author | : H. Kazanas |
| Publisher | : Bloomsbury Publishing USA |
| Total Pages | : 292 |
| Release | : 1999-11-30 |
| Genre | : Business & Economics |
| ISBN | : 0313004315 |
Leadership and Management Development programs have helped companies of every size become high-performing organizations. This practical guide sets out a blueprint for establishing, administering, and evaluating a planned in-house Management Development program and is geared to addressing the training, education, and development needs of supervisors, managers, executives, and others who exert leadership in organizational settings. It reviews important topics such as how to make a case for an in-house program, defining the program, setting policy, establishing goals and objectives, assessing needs, recruiting someone to oversee the program, and evaluating results. The material is based on surveys of Management Development professionals, key literature in the area, and first hand experience. In this how-to-do-it start-up guide, Rothwell and Kazanas provide important background on leadership and management development programs, defining the parameters of a typical organizational program. They review such important topics as the planning and design of a program, formal, informal, and special leadership and management development methods, and evaluation of organizational efforts. Human resource development specialists and human resources managers, workplace learning and performance practitioners, CEOs, CIOs and supervisors will find this guide comprehensive and valuable.
| Author | : Debbie S. Persaud |
| Publisher | : Universal-Publishers |
| Total Pages | : 161 |
| Release | : 2005-11-04 |
| Genre | : Business & Economics |
| ISBN | : 1581122969 |
Frontline employees represent the bloodline of an organization. This applied dissertation focused on development of a training program to improve skills necessary for quality student-customer service. Six research questions were answered. First, what skills are required to enhance customer service satisfaction? Second, what are employees' perception of attitudes and expectations relative to delivery of goods and services? Third, what action is required to improve employees' performance to effect customer satisfaction? Fourth, what content-- knowledge, skills, and procedures--are necessary for inclusion in the training plan? Fifth, how can training best be structured and developed to improve the necessary skills? Sixth, how and by whom should the plan be implemented, and if implemented, how should it be evaluated? The development problem-solving methodology was used to answer the research questions. Additionally, a Frontline Service Employees' Perceived Training Needs Survey was administered to gather information relative to the recommended training program. The research questions were answered through procedures that involved formative and summative committees' examination of the program content, format, design, and evaluation method. The final project was a recommended frontline service employees training program. Conclusions drawn from the study revealed the following: (a) a training program should be implemented to enhance skills required for better student-customer services within the organization; (b) a training program for frontline employees should include skills pertaining to active listening, trust and rapport, telephone etiquette, problem-solving and conflict resolution, and clear understanding and knowledge of the organization's policies and procedures; (c) trainees should have the choice and flexibility of mode of instruction and location of training; and (d) an evaluation plan should be established posttraining to ensure that quality and program objectives are continuously being met. The recommended training program was submitted to the leaders of the organization who have the authority to approve its implementation.
| Author | : Thomas R. Guskey |
| Publisher | : Corwin Press |
| Total Pages | : 332 |
| Release | : 2000 |
| Genre | : Business & Economics |
| ISBN | : 9780761975618 |
Explains how to better evaluate professional development in order to ensure that it increases student learning, providing questions for accurate measurement of professional development and showing how to demonstrate results and accountability.
| Author | : National Academies of Sciences, Engineering, and Medicine |
| Publisher | : National Academies Press |
| Total Pages | : 259 |
| Release | : 2017-06-04 |
| Genre | : Technology & Engineering |
| ISBN | : 0309440068 |
Skilled technical occupationsâ€"defined as occupations that require a high level of knowledge in a technical domain but do not require a bachelor's degree for entryâ€"are a key component of the U.S. economy. In response to globalization and advances in science and technology, American firms are demanding workers with greater proficiency in literacy and numeracy, as well as strong interpersonal, technical, and problem-solving skills. However, employer surveys and industry and government reports have raised concerns that the nation may not have an adequate supply of skilled technical workers to achieve its competitiveness and economic growth objectives. In response to the broader need for policy information and advice, Building America's Skilled Technical Workforce examines the coverage, effectiveness, flexibility, and coordination of the policies and various programs that prepare Americans for skilled technical jobs. This report provides action-oriented recommendations for improving the American system of technical education, training, and certification.
| Author | : Nancy J. Mooney |
| Publisher | : ASCD |
| Total Pages | : 225 |
| Release | : 2008-02-14 |
| Genre | : Education |
| ISBN | : 141661687X |
"This is our THIRD school improvement plan! Why aren't we seeing any results?" "We have all of this data, but we don't know what to do with it!" "What does this workshop have to do with the goals we set for our school? Many of today's school leaders have all the latest tools, techniques, and programs for school improvement. Unfortunately, some leaders fail to create real, sustainable results for their schools because they use one or two "flavor-of-the-month" strategies without connecting all the pieces together for real improvement. In Align the Design: A Blueprint for School Improvement, Nancy J. Mooney and Ann T. Mausbach emphasize the importance of coordinating essential school improvement processes to increase staff capacity, improve student achievement, and develop effective schools. The authors show school leaders how to use "power tools" to *Develop effective curriculum *Make the most of their school's data *Create successful school improvement plans *Implement valuable professional development sessions and workshops *Use efficient supervisory techniques *Foster leadership for school improvement Each chapter includes personal reflections from the authors and lists of touchstone texts that have inspired their efforts. At a time when school leaders are trying to translate urgent calls for higher achievement into actions that work, Align the Design provides expert guidance and practical tools that will help educators work more purposefully together to create better schools for their students.
| Author | : Susan Elaine Murphy |
| Publisher | : Psychology Press |
| Total Pages | : 306 |
| Release | : 2003-09-12 |
| Genre | : Psychology |
| ISBN | : 1135630089 |
Leadership in today's organizations is a tough business. Organizational leaders face a number of challenges as their jobs, and the world around them, become increasingly complex. Trends, such as organizational "delayering," rapid technological advances, and increased employee empowerment require that leaders adapt their techniques and styles of leadership to meet these new challenges. Consequently, there has been an explosion of interest in leadership in recent years as researchers and management educators struggle to understand the process of leadership development, how it operates, and what characteristics make effective leaders. Born of these questions, the 11th Annual Kravis-de Roulet Leadership Conference at Claremont McKenna College brought together an impressive slate of scholars whose theories, research, and cutting-edge techniques are now gathered together in this impressive volume. Each chapter asks and answers questions about the current state of the field while providing future direction for research to help bridge the gap between leadership researchers and leadership development practitioners. Notable topics include chapters on "e-leadership" and leadership within the "virtual" organization, exploring 360-degree feedback, the importance of "social capital," and a comprehensive analysis of the well-researched theory of Leader Member Exchange.
