Implementing Total Quality Management Tqm The Issue Of National Culture PDF Download
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Author | : Abraham Allotey |
Publisher | : GRIN Verlag |
Total Pages | : 58 |
Release | : 2008-08-18 |
Genre | : Business & Economics |
ISBN | : 3640140397 |
Download Implementing Total Quality Management (TQM) - The Issue of National Culture Book in PDF, ePub and Kindle
Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 70%, University of East London (East London Business School), course: Master of Business Administration, language: English, abstract: Total Quality Management has worked in Japan, so why shouldn't it work in the USA, Europe or Africa? This is a very popular statement amongst many multinational companies when they want to implement quality strategies in different countries. They usually ignore the importance of culture and its impact on transplanting quality strategies that has been successful in one cultural set up. This is one of the main reasons why TQM has not worked in many countries. The compatibility of TQM with different cultures should always be reviewed since work ethics for instance in Ghana is different from that in Japan. Culture reflects the way of life, values, and beliefs of a society and as such very difficult to change but rather can be slightly modified through education and training to adapt to certain quality management strategies. This claim of the impact of national culture, on the successful TQM implementation across national boundaries forms the basis of this management report. In this report therefore, literature on both TQM and culture will be critically discussed in the first two chapters. The third chapter will critically analyze the literature on the impact of culture in the successful implementation of TQM across different countries. Chapter four will analyze the managerial implications and finally a conclusion and recommendation will be drawn. [...]
Author | : Joseph R. Jablonski |
Publisher | : Jossey-Bass |
Total Pages | : 168 |
Release | : 1991 |
Genre | : Business & Economics |
ISBN | : |
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Author | : Zahed Mannan |
Publisher | : BUBT Journal |
Total Pages | : 14 |
Release | : 2019-12-31 |
Genre | : Business & Economics |
ISBN | : |
Download Corporate sustainability imperative: Creating a climate and transforming culture for total quality management Book in PDF, ePub and Kindle
The paper examines the necessity of corporate cultural transformation for implementing Total Quality Management (TQM) in organizations and then explores the basic elements of organizational culture in order for setting the stage for formulating the possible ways of transforming organizational culture to make it appropriate for TQM. Based on secondary data, the paper argues that change of corporate culture is inevitable for a fast-changing organization that aspires to gain competitive advantage in the turbulent business environment through continuous quality improvement. It suggests that (a) there is no best way to transform organizational culture and (b) changed culture needs to be sustained for continued success. It also attempts to identify lessons from cultural transformation efforts in the TQM organizations. Implications for management and organizations are presented, along with the directions for future research.
Author | : Carlos Noronha |
Publisher | : Springer |
Total Pages | : 179 |
Release | : 2002-05-10 |
Genre | : Business & Economics |
ISBN | : 0230512356 |
Download The Theory of Culture-Specific Total Quality Management Book in PDF, ePub and Kindle
This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.
Author | : Marshall Sashkin |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 226 |
Release | : 1993 |
Genre | : Business & Economics |
ISBN | : 9781881052234 |
Download Putting Total Quality Management to Work Book in PDF, ePub and Kindle
This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
Author | : Mohammad R. Sadeghian |
Publisher | : |
Total Pages | : |
Release | : 2010 |
Genre | : |
ISBN | : |
Download A Study of the Significance of Organisational Culture for the Successful Implementation and Operation of Total Quality Management (TQM):A Comparative Study Between Iran and the UK. Book in PDF, ePub and Kindle
Iranian businesses like all others around the world need to survive and grow in the global marketplace. To facilitate this, they need true executive commitment to the provision of high quality products and services. An established way to begin this important development process is to implement Total Quality Management (TQM). By applying TQM in Iranian organisations they can begin to achieve a high standard of quality products and services at a cost that enables them to compete with their international competitors. The purpose of this research, a comparative study, was to investigate the effect of organisational culture on the successful implementation and sustainability of the operation of TQM within Iran. In the programme of research data was collected from 50 organisations in Iranian and 40 in the United Kingdom (UK). Senior executives, general managers and quality managers were interviewed. They also completed comprehensive questionnaires which identified the issues relating to the implementation and operation of TQM in their organisations. The research then focused upon problems and barriers to the introduction, implementation and sustained operation of TQM that were experienced in Iranian businesses. Specifically issues concerning the relationship between organisational culture and TQM at all levels of the organization are explored. The critical issues that this study set out to address relate to the relationships and interactions that exist within a Quality Management System, organisational culture and the changes that need to be instigated for success. In his investigations the researcher divided his study into two parts. Firstly the Hofestede national culture model (2002) was tested against the organisational culture variables established in work by Denison (2006). Secondly the Denison organisational variables were used to assess the implication of culture on the successful implementation and sustained operation of TQM. The research identified that the implementation and operation of TQM in the organisations studied in the UK was highly successful whilst in the Iranian organisations such success was identified to be low. In response to this, and based upon the knowledge and understanding gained from the investigation and analysis, the researcher presents a proposed framework to aid the successful introduction and implementation of TQM within an Iranian context.
Author | : Erdener Kaynak |
Publisher | : Routledge |
Total Pages | : 128 |
Release | : 2013-10-18 |
Genre | : Business & Economics |
ISBN | : 1317952448 |
Download Implementation of Total Quality Management Book in PDF, ePub and Kindle
Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.
Author | : Nayantara Padhi |
Publisher | : Atlantic Publishers & Dist |
Total Pages | : 308 |
Release | : 2005 |
Genre | : Total quality management |
ISBN | : 9788126904280 |
Download Human Dimensions for Total Quality Management Book in PDF, ePub and Kindle
The Hunt For Quality Has Become The One And Only One Strategic Force Leading To Organisational Success And Growth In Both National And International Markets In The New Age Of Globalisation. The Organisations, Which Will Succeed, Are Those That Can Uphold A Dedication To Total Quality In Each And Every Organisational Function. In This Perspective, Managing People Effectively And Decorously Has Become More Indispensable Than Before. People Are The Major Basis Of Any Organised Endeavour. No Matter How Sophisticated The Quality Strategy Of The Organisation Is, It Won T Pass With Flying Colours Unless People Are Earnestly Involved And Committed To It. People Are Inexorably The Key To Achieve Quality. The Purpose Of The Present Book Is To Assist The Academics, Researchers, And In Particular Practitioners To Comprehend And Manage People In Their Endeavour To Achieve Quality.The Book Is Based Upon The Research Work Of The Authors On Human Dimension Of Total Quality Management Conducted At Rashtriya Ispat Nigam Limited/Vishakhapatnam Steel Plant, Which Is A Quintessence Of Successful Implementation Of Tqm Programme In The Indian Organisations. It Is A Minutiae Of The Strategic Concepts, Tools And Techniques Of Tqm, And Contemplates The Core Issue Of Tqm And Human Resource Interface. The Thrust Of The Book Is To Look At How Tqm Is Practised In Indian Organisations With An Accentuated Emphasis On The Role Of Hr Professionals And Various Human Factors, Diverse Challenges Brazen Out By Hr Professionals In The Course Of Tqm Implementation Etc. The Presentation Made In This Book, On Its Face, May Appear To Be Limited As It Is Based Upon The Findings Of A Study Carried Out In A Single Organisation. Nevertheless, It Is A Premeditated Attempt To Make A Detailed Inquiry Into The Issue.
Author | : Stupak/Leitner |
Publisher | : CRC Press |
Total Pages | : 898 |
Release | : 2001-03-22 |
Genre | : Political Science |
ISBN | : 9780824704155 |
Download Handbook of Public Quality Management Book in PDF, ePub and Kindle
Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Author | : Frank L. Lewis |
Publisher | : U.S. Government Printing Office |
Total Pages | : 52 |
Release | : 1992 |
Genre | : Business & Economics |
ISBN | : |
Download Education and Training for Total Quality Management in the Federal Government Book in PDF, ePub and Kindle
This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)